We can confirm the issue impacting ATO GST forms is now resolved.
We will continue to monitor.
We apologise again for the disruption this has caused you and your customers.
identified
We are aware of an issue impacting ATO GST forms.
For urgent settlements, we recommend lodging forms directly via the ATO website and manually creating the GST Withholding payment line item as needed.
We will provide further updates as soon as possible.
Thank you for your patience.
investigating
We are currently investigating an issue impacting ATO GST forms.
For urgent settlements, we recommend lodging forms directly via the ATO website and manually creating the GST Withholding payment line item as needed.
We will provide further updates as soon as possible.
Thank you for your patience.
We can confirm the payment file response issue impacting transactions is now resolved.
Impacted workspaces that have commenced settling will now proceed as expected.
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
investigating
We’re aware of a payment file response issue currently impacting transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update within the hour.
The issue that was impacting services in TAS is now resolved.
Lodgement and Lodgement Verification are now working as normal.
We apologise for any inconvenience caused to you and your customers.
We thank you for your patience and will provide you with an update in an hour.
investigating
We are currently investigating an issue impacting services in TAS.
As a result, there may be delays with Lodgement and Lodgement Verification.
We will provide you with an update within the hour.
Thank you for your patience.
investigating
We are currently investigating an issue impacting services in TAS.
As a result, there may be delays with Lodgement and Lodgement Verification.
We will provide you with an update within the hour.
Thank you for your patience.
We can confirm the payment file response issue impacting Bendigo Bank Limited and their transactions is now resolved.
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
Please be advised this was not a PEXA issue
monitoring
We can confirm the payment file response issue impacting Bendigo Bank Limited and their transactions is now resolved.
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
Please be advised this was not a PEXA issue
monitoring
We can confirm the payment file response issue impacting Bendigo Bank Limited and their transactions is now resolved.
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
investigating
We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' whilst Bendigo Bank Limited works to resolve the issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update when available.
Please be advised this is not...
investigating
We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with Bendigo Bank Limited to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and...
investigating
We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with Bendigo Bank Limited to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and...
investigating
We’re aware of a payment file response issue continuing to impact Bendigo Bank Limited and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with Bendigo Bank Limited to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience an...
investigating
We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with Bendigo Bank Limited to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and...
Legacy Incident Archive
27 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Service Issue - Payment File Response
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We can confirm the payment file response issue impacting BBL and their transactions is now resolved.
Impacted workspaces that have commenced settling will now proceed as expected.
Please note this was not a PEXA issue.
We’re keeping a close eye on this and we apologies again for the disruption this has caused you and your customers.
identified
The issue with BBL is still ongoing. BBL is working to resolve the issue.
If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.
We thank you for your patience and we are sorry for the inconvenience this has caused you and your customers.
Please note this is not a PEXA issue.
We’ll provide you with an update within the hour.
identified
The issue with BBL is still ongoing. BBL are working to resolve the issue.
If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.
We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.
Please note this is not a PEXA issue.
We’ll provide you with an update within the hour.
investigating
We are aware of a payment file response issue currently impacting BBL and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with BBL to resolve this issue.
Please note this is not a PEXA issue.
We apologies for the inconvenience this has caused you and your customers.
We appreciate your patienc...
investigating
We’re aware of a payment file response issue currently impacting BBL and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with BBL to resolve this issue.
Please note this is not a PEXA issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patienc...
Service Issue - Payment File Response
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We can confirm the payment file response issue impacting ANZ and their transactions is now resolved.
Impacted workspaces that have commenced settling will now proceed as expected.
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
identified
The issue with ANZ is still ongoing. ANZ are working to resolve the issue.
If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.
We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.
Please note this is not a PEXA issue.
We’ll provide you with an update within the hour.
identified
The issue with ANZ is still ongoing. ANZ are working to resolve the issue.
If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.
We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.
Please note this is not a PEXA issue.
We’ll provide you with an update within the hour.
investigating
We’re aware of a payment file response issue currently impacting ANZ and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with ANZ to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update w...
Service Issue - ACT
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue that was impacting services in ACT is now resolved. Please note, this was not an issue on PEXA's side.
Lodgement and Lodgement Verification are now working as normal.
We apologise for any inconvenience caused to you and your customers.
We thank you for your patience and will provide you with an update in an hour.
identified
The issue impacting services in ACT has been identified and a fix is currently being implemented. Please note, this was not an issue on PEXA's side.
In the meantime, Lodgement and Lodgement Verification may continue to experience delays.
We will provide you with an update within the hour.
investigating
We are currently investigating an issue impacting services in ACT.
As a result, there may be delays with Lodgement and Lodgement Verification.
We will provide you with an update within the hour.
Thank you for your patience.
June 2026
Service Issue - ACT
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue that was impacting services in ACT is now resolved. Please note, this was not an issue on PEXA's side.
Lodgement and Lodgement Verification are now working as normal.
We apologise for any inconvenience caused to you and your customers.
We thank you for your patience and will provide you with an update in an hour.
identified
The issue impacting services in ACT has been identified and a fix is currently being implemented.
In the meantime, Lodgement and Lodgement Verification may continue to experience delays.
We will provide you with an update within the hour.
investigating
We are currently investigating an issue impacting services in ACT.
As a result, there may be delays with Lodgement and Lodgement Verification.
We will provide you with an update within the hour.
Thank you for your patience.
investigating
We are currently investigating an issue impacting services in ACT.
As a result, there may be delays with Lodgement and Lodgement Verification.
We will provide you with an update within the hour.
Thank you for your patience.
investigating
We are currently investigating an issue impacting services in ACT.
As a result, there may be delays with Lodgement and Lodgement Verification.
We will provide you with an update within the hour.
Thank you for your patience.
Service Issue - QLD
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue that was impacting services in QLD is now resolved. Please note, this is not an issue on PEXA's side.
Lodgement and Lodgement Verification are now working as normal.
We apologise for any inconvenience caused to you and your customers.
We thank you for your patience and will provide you with an update in an hour.
identified
The issue impacting services in QLD has been identified and a fix is currently being implemented.
Please note, this is not an issue on PEXA's side.
In the meantime, Lodgement and Lodgement Verification may continue to experience delays.
We will provide you with an update within the hour.
investigating
We are currently investigating an issue impacting services in QLD.
As a result, there may be delays with Lodgement and Lodgement Verification.
We will provide you with an update within the hour.
Thank you for your patience.
CBA Service Issue - Payment File Response
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We can confirm the payment file response issue impacting CBA and their transactions is now resolved.
Impacted workspaces that have commenced settling will now proceed as expected.
Please note this is not a PEXA issue
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
monitoring
We can confirm the payment file response issue impacting CBA and their transactions is now resolved.
Impacted workspaces that have commenced settling will now proceed as expected.
Please note this is not a PEXA issue
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
investigating
We’re aware of a payment file response issue currently impacting CBA and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with CBA to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
Please be advised this is not a PEXA issue.
We appreciate your p...
Service Issue - Payment File Response
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We can confirm the payment file response issue impacting CBA and their transactions is now resolved.
Impacted workspaces that have commenced settling will now proceed as expected.
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
investigating
We’re aware of a payment file response issue currently impacting CBA and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with CBA to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update w...
Mobile Signing Issue
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue that was impacting signing issue for Mobile Signing is now resolved.
Signing functions are now working as normal.
We apologise for any inconvenience caused to you and your customers.
We thank you for your patience and will provide you with an update in an hour.
investigating
We are still currently investigating an issue impacting some users signing with Mobile Signing.
As a result, there may be impacts to signing in PEXA.
We will provide you with an update within the hour.
Thank you for your patience.
investigating
We are currently investigating an issue impacting signing with Mobile Signing.
As a result, there may be impacts to signing in PEXA.
We will provide you with an update within the hour.
Thank you for your patience.
May 2026
Service Issue - TAS
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue that was impacting services in TAS is now resolved.
Lodgement and Lodgement Verification are now working as normal.
We apologise for any inconvenience caused to you and your customers.
We thank you for your patience and will provide you with an update in an hour.
investigating
We are currently investigating an issue impacting services in TAS.
As a result, there may be delays with Lodgement and Lodgement Verification.
We will provide you with an update within the hour.
Thank you for your patience.
Signing Issue
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The reported issue of some users encountering errors upon signing has been resolved.
Signing is now working as normal.
We apologise for the inconvenience and will share an update within the hour.
investigating
We're aware of some users encountering errors upon signing and are actively investigating.
We apologise for the inconvenience and will share an update within the hour.
investigating
We're aware of some users encountering errors upon signing and are actively investigating.
We apologise for the inconvenience and will share an update within the hour.