We can confirm the issue impacting ATO GST forms is now resolved.
We will continue to monitor.
We apologise again for the disruption this has caused you and your customers.
identified
We are aware of an issue impacting ATO GST forms.
For urgent settlements, we recommend lodging forms directly via the ATO website and manually creating the GST Withholding payment line item as needed.
We will provide further updates as soon as possible.
Thank you for your patience.
investigating
We are currently investigating an issue impacting ATO GST forms.
For urgent settlements, we recommend lodging forms directly via the ATO website and manually creating the GST Withholding payment line item as needed.
We will provide further updates as soon as possible.
Thank you for your patience.
We can confirm the payment file response issue impacting transactions is now resolved.
Impacted workspaces that have commenced settling will now proceed as expected.
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
investigating
We’re aware of a payment file response issue currently impacting transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update within the hour.
The issue that was impacting services in TAS is now resolved.
Lodgement and Lodgement Verification are now working as normal.
We apologise for any inconvenience caused to you and your customers.
We thank you for your patience and will provide you with an update in an hour.
investigating
We are currently investigating an issue impacting services in TAS.
As a result, there may be delays with Lodgement and Lodgement Verification.
We will provide you with an update within the hour.
Thank you for your patience.
investigating
We are currently investigating an issue impacting services in TAS.
As a result, there may be delays with Lodgement and Lodgement Verification.
We will provide you with an update within the hour.
Thank you for your patience.
We can confirm the payment file response issue impacting Bendigo Bank Limited and their transactions is now resolved.
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
Please be advised this was not a PEXA issue
monitoring
We can confirm the payment file response issue impacting Bendigo Bank Limited and their transactions is now resolved.
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
Please be advised this was not a PEXA issue
monitoring
We can confirm the payment file response issue impacting Bendigo Bank Limited and their transactions is now resolved.
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
investigating
We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' whilst Bendigo Bank Limited works to resolve the issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update when available.
Please be advised this is not...
investigating
We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with Bendigo Bank Limited to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and...
investigating
We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with Bendigo Bank Limited to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and...
investigating
We’re aware of a payment file response issue continuing to impact Bendigo Bank Limited and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with Bendigo Bank Limited to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience an...
investigating
We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with Bendigo Bank Limited to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and...
Legacy Incident Archive
27 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Service Issue - VIC
minorSource not attested
Last archived state: resolved
View archived record details
VIC
monitoring
The issue that was impacting services in VIC has now been resolved.
Stamp Duty Verification is operating as normal.
We apologise for any inconvenience this may have caused you and your customers.
Thank you for your patience. We will provide another update in an hour.
investigating
We are currently investigating an issue impacting Stamp Duty Services in VIC.
As a result, there may be delays with Stamp Duty Verification.
We will provide you with an update within the hour.
Thank you for your patience.
investigating
We are currently investigating an issue impacting Stamp Duty Services in VIC.
As a result, there may be delays with Stamp Duty Verification.
We will provide you with an update within the hour.
Thank you for your patience.
ANZ Service Issue - Payment File Response
majorSource not attested
Last archived state: resolved
View archived record details
Financial Settlement Services
investigating
We’re aware of a payment file response issue currently impacting ANZ and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re continuing to actively working with ANZ to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
Please note this is not a PEXA issue.
We appreciat...
investigating
We’re aware of a payment file response issue currently impacting ANZ and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with ANZ to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
Please note this is not a PEXA issue.
We appreciate your patienc...
Mobile Signing Issue
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue that was impacting signing for Mobile Signing and soft certificates is now resolved.
Signing is now working as normal.
We apologise for any inconvenience caused to you and your customers.
monitoring
The issue that was impacting signing for Mobile Signing and some soft certificates is now resolved.
Signing is now working as normal.
We apologise for any inconvenience caused to you and your customers.
investigating
We are currently investigating an issue impacting signing with Mobile Signing and some soft certificates.
As a result, there may be impacts to signing in PEXA.
We will provide you with an update within the hour.
Thank you for your patience.
investigating
We are currently investigating an issue impacting signing with Mobile Signing and some soft certificates.
As a result, there may be impacts to signing in PEXA.
We will provide you with an update within the hour.
Thank you for your patience.
investigating
We are currently investigating an issue impacting signing with Mobile Signing and some soft certificates.
As a result, there may be impacts to signing in PEXA.
We will provide you with an update within the hour.
Thank you for your patience.
investigating
We are currently investigating an issue impacting signing with Mobile Signing.
As a result, there may be impacts to signing in PEXA.
We will provide you with an update within the hour.
Thank you for your patience.
Service Issue - Payment File Response
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We can confirm the payment file response issue impacting Bendigo Bank and their transactions is now resolved.
Impacted workspaces that have commenced settling will now proceed as expected.
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
Please note this was not a PEXA issue.
investigating
We’re aware of a payment file response issue currently impacting Bendigo Bank and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with Bendigo Bank to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide yo...
investigating
We’re aware of a payment file response issue currently impacting Bendigo Bank and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with Bendigo Bank to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide yo...
Service Issue - Payment File Response
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We can confirm the payment file response issue impacting Bank Of Queensland and their transactions is now resolved.
Impacted workspaces that have commenced settling will now proceed as expected.
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
Please note this is not a PEXA issue.
identified
The issue with Bank Of Queensland is still ongoing. Bank Of Queensland are working to resolve the issue.
If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.
We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.
Please note this is not a PEXA issue.
We’ll provide you with an update within ...
investigating
We’re aware of a payment file response issue currently impacting Bank Of Queensland and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re continuing to work with Bank Of Queensland to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and w...
investigating
We’re aware of a payment file response issue currently impacting Bank Of Queensland and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with Bank of Queensland to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and wil...
July 2026
Service Issue - ACT
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue that was impacting services in ACT is now resolved.
Lodgement and Lodgement Verification are now working as normal.
We apologise for any inconvenience caused to you and your customers.
We thank you for your patience and will provide you with an update in an hour.
investigating
We are currently investigating an issue impacting services in ACT.
As a result, there may be delays with Lodgement and Lodgement Verification.
We will provide you with an update within the hour.
Thank you for your patience.
Service Issue - Payment File Response
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We can confirm the payment file response issue impacting Bank Of Queensland and their transactions is now resolved.
Impacted workspaces that have commenced settling will now proceed as expected.
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
identified
The issue with Bank Of Queensland is still ongoing. Bank Of Queensland are working to resolve the issue.
If your workspace is affected and has commenced settling it will likely remain in a status of 'Settlement_Held' or 'Completed and Disbursing' for longer than usual until the issue is fixed.
We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.
Please note this is not a PEXA issue.
We’ll provide you with an update within the...
identified
The issue with Bank Of Queensland is still ongoing. Bank Of Queensland are working to resolve the issue.
If your workspace is affected and has commenced settling it will likely remain in a status of 'Settlement_Held' or 'Completed and Disbursing' for longer than usual until the issue is fixed.
We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.
Please note this is not a PEXA issue.
We’ll provide you with an update within the...
identified
The issue with Bank Of Queensland is still ongoing. Bank Of Queensland are working to resolve the issue.
If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.
We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.
Please note this is not a PEXA issue.
We’ll provide you with an update within ...
investigating
We’re aware of a payment file response issue currently impacting BOQ and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with BOQ to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update w...
Service Issue - WA
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Stamp Duty Services are now operating as normal. Please note, this was not an issue on PEXA's side.
We apologise for any inconvenience this may have caused you and your customers.
Thank you for your patience. We will provide another update in an hour.
monitoring
Stamp Duty Services are now operating as normal. Please note, this was not an issue on PEXA's side.
We apologise for any inconvenience this may have caused you and your customers.
Thank you for your patience. We will provide another update in an hour.
investigating
We are currently investigating an issue impacting Stamp Duty Services in WA.
As a result, there may be delays with Stamp Duty Verification.
We will provide you further updates when available.
investigating
We are currently investigating an issue impacting Stamp Duty Services in WA.
As a result, there may be delays with Stamp Duty Verification.
We will provide you with an update within the hour.
Thank you for your patience.
Service Issue - Payment File Response
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with Bendigo Bank Limited to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and...
Service Issue - Payment File Response
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We can confirm the payment file response issue impacting Bank of Queensland and their transactions is now resolved.
Impacted workspaces that have commenced settling will now proceed as expected.
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
identified
The issue with Bank of Queensland is still ongoing. Bank of Queensland are working to resolve the issue.
If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.
We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.
Please note this is not a PEXA issue.
We’ll provide you with an update within ...
investigating
We’re aware of a payment file response issue currently impacting Bank of Queensland and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with Bank of Queensland to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and wil...
