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ParentSquare Outage History

Uptime record, past incidents, and downtime history for ParentSquare.

Checking current status...
89.1% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 100% 12 0
April 2026 86.7% 30 4
March 2026 75% 4 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

April 2026
Emergency Maintenance Today at 10:45 AM Pacific/1:45 PM Eastern
major

Started: Apr 24, 4:57 PM

identified
We are continuing to work on a fix for this issue.
Apr 24, 5:45 PM
identified
We will be performing emergency maintenance today, April 24, at 10:45 AM Pacific Time/1:45 PM Eastern Time. We expect downtime to be limited to 2 minutes, but are reserving up to 5 minutes. During this time, ParentSquare and all related services will be unavailable. We apologize for the short notice. There is instability with one of our underlying system components hosted by AWS, and we are conducting this emergency maintenance to maintain the reliability of the system.
Apr 24, 4:57 PM
Phone Call Notification Delivery Issues
major

Started: Apr 17, 1:59 AM

investigating
We are investigating reports that some users are receiving multiple calls for the same notification. We will provide an update shortly
Apr 17, 1:59 AM
Gmail Delays

Started: Apr 8, 8:35 PM

monitoring
Google is currently experiencing a Gmail service disruption that may cause a delay sending emails to gmail.com addresses and other Google-hosted email accounts. We're actively monitoring the disruption. You may also experience a delay sending any ParentSquare support requests by email. Until the disruption is resolved, please contact ParentSquare Support through the in-application "Chat With Us" option in the help menu.
Apr 8, 8:35 PM
Users Unable to Log into ParentSquare
critical

Started: Apr 8, 1:24 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 8, 1:32 PM
investigating
We are investigating reports that some users are not able to log into ParentSquare. We will provide an update shortly.
Apr 8, 1:24 PM
March 2026
Customers unable to download custom versions of their school's app
minor

Started: Mar 31, 1:34 PM

investigating
The issue has been resolved, thank you for your patience.
Mar 31, 3:18 PM
investigating
We are investigating reports that the page for downloading custom versions of the ParentSquare app is showing errors. We are investigating and will provide an update shortly.
Mar 31, 1:34 PM
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