Some users are experiencing issues with the Canva design picker in Studio
View the provider incident record →Current answer
ParentSquare experienced a minor incident: Some users are experiencing issues with the Canva design picker in Studio. ServiceAlert observed recovery on Sep 23, 2026.
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Incident Lifecycle
Affected Components
Web Application
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 23, 2026 at 12:51 AM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 21, 2026 at 11:58 PM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 21, 2026 at 9:13 PM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 21, 2026 at 8:04 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 21, 2026 at 6:59 PM UTC
Investigating
Some users are experiencing issues with the Canva design picker in Studio
Sep 21, 2026 at 6:44 PM UTC
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