Current answer
ParentSquare experienced a minor incident: Twilio Outage. ServiceAlert observed recovery on Sep 1, 2026.
Looking for an update now? Check the current status, or follow ParentSquare for future changes.
Incident Lifecycle
Affected Components
Texts
Phone Calls
Incident Timeline
Monitoring
We are monitoring texts and phone calls as the Twilio incident continues.
Sep 1, 2026 at 5:39 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 1, 2026 at 5:32 PM UTC
Investigating
Our SMS and voice call provider, Twilio, has reported an outage. We are investigating and we will provide an update shortly.
Sep 1, 2026 at 5:01 PM UTC
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