ON24 Intelligent Engagement Platform Outage History
Uptime record, past incidents, and downtime history for ON24 Intelligent Engagement Platform.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| June 2026 | 77.8% | 27 | 6 |
| May 2026 | 87.1% | 31 | 4 |
| April 2026 | 83.3% | 30 | 5 |
| March 2026 | 66.7% | 3 | 1 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Mar 29
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
ESRI Pre-Live and Post-Live Recording Controls Unresponsive
Started: Jun 24, 8:45 PM
monitoring
We have identified the issue affecting customers using ESRI Pre-Live and Post-Live and have applied a fix. Users should now be able to advance slides and start recordings as expected.
Our team will continue monitoring for stability and will provide further updates if needed.
Jun 24, 9:18 PM
investigating
We are currently investigating an issue affecting customers using ESRI Pre-Live and Post-Live. Users may be unable to advance slides or start recordings. When attempting to move slides forward or press the Record button, no action occurs.
Our team is actively investigating and will provide updates as more information becomes available.
Jun 24, 8:45 PM
May 2026
Latency observed with slides loading on Audience Consoles
Started: May 26, 5:52 PM
monitoring
We have identified the issue causing latency when loading slides on the Audience Consoles and have implemented a fix. We are continuing to monitor performance to confirm the issue is fully resolved. Thank you for your patience.
May 26, 8:24 PM
investigating
We are continuing to investigate the latency observed when loading slides in Audience Consoles. Our team is actively working to identify the cause and will share another update as soon as more information is available.
May 26, 6:47 PM
investigating
We are investigating reports of increased latency when loading slides. We’ll provide an update as soon as we have more information.
May 26, 5:52 PM
Temporary Issues with Audience and Preview URL functionality
Started: May 6, 11:21 AM
monitoring
We are continuing to monitor stability of the Audience URLs, however issues appear to be resolved at this time.
Anomalies with Engagement tool functionality is also back to full functionality.
May 6, 1:49 PM
monitoring
The ON24 platform experienced a brief issue with access to Audience and Preview URLs and temporarily blocking entry to events and other functionality. The greatest impact was seen between 2:40am and 3am Pacific time, however delays in Audience URL functionality spanned between 1:45am and 4:00am Pacific.
The ON24 team has implemented changes to allow proper access and the issue was resolved.
While URLs are currently available some Engagement tools may experience degraded functionality in some ...
May 6, 11:21 AM