Elite Studio Recording Interface - Inactive Recording Controls
View the provider incident record →Current answer
ON24 Intelligent Engagement Platform experienced a minor incident: Elite Studio Recording Interface - Inactive Recording Controls. ServiceAlert observed recovery on Sep 25, 2026.
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Incident Lifecycle
Affected Components
Presenter: Presentation Interface (Elite Studio or Elite Studio Recording Interface)
Incident Timeline
Monitoring
A fix has been implemented, and the Elite Studio Recording Interface (ESRI) is now stable and operating as expected.
Our technical teams will continue to monitor the service and results.
Thank you for your patience.
Our technical teams will continue to monitor the service and results.
Thank you for your patience.
Sep 24, 2026 at 7:38 PM UTC
Investigating
ON24 Cvent has received reports that the Record, Play, and Next Slide buttons in the Elite Studio Recording Interface (ESRI) are inactive for some presenters.
Our technical teams are actively investigating the issue and working to restore normal functionality. We will provide another update as more information becomes available.
Our technical teams are actively investigating the issue and working to restore normal functionality. We will provide another update as more information becomes available.
Sep 24, 2026 at 6:02 PM UTC
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