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Go Live - Issue Accessing Event Audience Pages

Major Impact Resolved Duration: 4h 17m September 1, 2026
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Current answer

ON24 Intelligent Engagement Platform experienced a major incident: Go Live - Issue Accessing Event Audience Pages. ServiceAlert observed recovery on Sep 1, 2026.

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Incident Lifecycle

Investigating Monitoring
Affected Components
Audience: ON24 Audience Pages for Elite, Engagement Hub, Target, Forums, Go Live

Incident Timeline

Monitoring
The issue affecting access to ON24 Go Live audience pages has stabilized, and audience pages are now launching normally.

We will continue monitoring for stability.
Sep 1, 2026 at 4:13 PM UTC
Investigating
We are investigating an issue where some users may receive a “Server error” message when attempting to launch ON24 Go Live event audience pages.

Our teams are actively working to identify and resolve the issue. We will provide an update as more information becomes available.
Sep 1, 2026 at 3:42 PM UTC
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