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REST API Calls are Unsuccessful

Minor Impact Resolved Duration: 4h 25m September 18, 2026
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Current answer

ON24 Intelligent Engagement Platform experienced a minor incident: REST API Calls are Unsuccessful. ServiceAlert observed recovery on Sep 19, 2026.

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Incident Lifecycle

Investigating Monitoring
Affected Components
Producer: Elite, Engagement Hub, Target, Forums, Go Live Producer: Virtual Conference

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results. Thank you for your patience.
Sep 18, 2026 at 9:24 PM UTC
Investigating
ON24 has received reports that calls to REST API are having issues processing calls and throwing an error. Our technical teams are looking into this issue at the highest priority. More information to come soon.
Sep 18, 2026 at 9:04 PM UTC
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