We submitted the fix to the App Store and requested an expedited review. We're just waiting for Apple to approve and roll it out to you as quickly as possible. In the meantime you can login with email.
identified
We're currently fixing the issue and will provide an update soon.
investigating
We spotted that for iOS users the login with Google is not working. Other login methods are working. We're currently investigating the issue and will provide an update soon.
The incident is resolved and Google Pay is now available across all apps.
identified
Google is currently experiencing an outage with Google Pay, causing it to be unavailable.
MoonPay has temporarily disabled Google Pay and will be following the incident closely to re-enable the payment method as soon as it is resolved.
identified
Google is currently experiencing an outage with Google Pay, causing it to be unavailable.
MoonPay has temporarily disabled Google Pay and will be following the incident closely to re-enable the payment method as soon as it is resolved.
identified
Google is currently experiencing an outage with Google Pay, causing it to be unavailable.
MoonPay has temporarily disabled Google Pay and will be following the incident closely to re-enable the payment method as soon as it is resolved.
identified
Google is currently experiencing an outage with Google Pay, causing it to be unavailable.
MoonPay has temporarily disabled Google Pay and will be following the incident closely to re-enable the payment method as soon as it is resolved.
Majority of DeFi tokens can now be traded. There's still a few exceptions which we're currently investigating.
identified
Found the issue and fixing it now.
investigating
We noticed that DeFi tokens show as not supported when trying to use the Trade feature. We're currently investigating the issue, and will provide an update soon.
Legacy Incident Archive
18 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Balances in the MoonPay app are not loading
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We investigated the issue, deployed a fix and we're monitoring.
identified
Balances in the MoonPay app are not loading. We're currently investigating the issue, and will provide an update soon.
Delays in processing SEPA instant payments
minorSource not attested
Last archived state: resolved
View archived record details
identified
Due to an unexpected issue on our provider’s side, you may experience interruptions with the SEPA Instant payment method.
Onramp delivery of some crypto assets is delayed
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue has been fixed and stuck orders are now processing
identified
We have identified an issue with an upstream service provider that is causing delays in the delivery of some crypto assets for onramp orders.
New orders are being processed through available alternatives where possible. We are actively working to resolve delays for affected pending orders and will provide another update as soon as we have more information.
investigating
We are currently investigating this issue.
Delays processing Apple Pay payments
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We deployed a fix that reduced the number of affected users. We’re continuing to monitor the situation and will apply further fixes if needed.
identified
We identified an issue with payments using Apple Pay, which are taking too long for some users. We're currently fixing the issue, and will provide an update soon.
investigating
We've that payments with Apple Pay and taking longer than expected for some users. We're currently investigating the issue, and will provide an update soon.
April 2026
ApplePay Maintenance
Source not attested
Last archived state: resolved
View archived record details
monitoring
We're investigating the issue.
monitoring
Team performing ApplePay payment method maintenance. No impact expected.
Maintenance - ApplePay
Source not attested
Last archived state: resolved
View archived record details
monitoring
Routine maintenance, no impact expected. Team actively monitoring any potential failures.
Onramp & Offramp delivery of some crypto assets is delayed
Source not attested
Last archived state: resolved
View archived record details
investigating
We are investigating this issue and we will provide more updates in the next few hours.
Elevated failure rate on swap transactions
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are currently investigating an issue causing an increased failure rate for some swap transactions. Users may experience errors when fetching swap quotes or completing swaps.
Our team has identified multiple contributing factors and is actively working to reduce the failure rate and improve reliability.
