New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
Monitor Features overview Vendor status Uptime & synthetic checks Certificate lifecycle Operate Incident management Live demo
By goal Replace your stack Why ServiceAlert Competitor comparisons Alternatives directory By signal Reliability hub   · Uptime rankings   · SLA compliance Outage map
Services
Check & scan SSL security grader Status checker DNS lookup Response time WHOIS lookup Calculators SLA calculator Downtime calculator Embed Status badges All tools →
Pricing
Guides Help center Uptime monitoring RUM & analytics Teams & shared monitors Developer API reference Status badges Learn Blog Outage reports FAQ Changelog
Dashboard

MoonPay Outage History

Uptime record, past incidents, and downtime history for MoonPay.

Checking current status...
0% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 30Jun 27

Monthly Uptime

Month Uptime Days Tracked Days with Issues
June 2026 0% 27 27
May 2026 0% 31 31
April 2026 0% 30 30
March 2026 0% 3 3

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
Onramp delivery of Base Mainnet crypto assets is delayed
minor

Started: Jun 25, 4:53 PM

monitoring
We are monitoring the Base Mainnet issue and will provide further updates as they become available.
Jun 25, 4:53 PM
Elevated API Errors

Started: Jun 22, 3:22 PM

monitoring
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Jun 22, 3:34 PM
investigating
We're experiencing an elevated level of API errors and are currently looking into the issue.
Jun 22, 3:22 PM
Delays in processing BTC
minor

Started: Jun 9, 3:22 PM

monitoring
Bitcoin (BTC) transactions are currently processing normally. We will continue to closely monitor activity and provide updates if there are any changes.
Jun 9, 3:46 PM
investigating
There are some delays in processing BTC payments, the team is investigating.
Jun 9, 3:22 PM
Delays in Wallet Activity Updates for EVM Chains
minor

Started: Jun 3, 10:48 PM

investigating
We are currently investigating delays affecting wallet activity updates for some Ethereum and EVM-compatible wallets. Users can continue transacting normally. However, recent transactions and wallet activity may take longer than usual to appear in the app. Our team has identified the cause and is actively monitoring recovery. We will provide further updates as more information becomes available.
Jun 3, 10:48 PM
May 2026
Onramp delivery of some crypto assets is delayed

Started: May 30, 2:37 AM

identified
We've identified the issue, and are working on the resolution.
May 30, 3:06 AM
investigating
We are investigating this issue and we will provide more updates in the next few hours.
May 30, 2:37 AM
Balances in the MoonPay app are not loading
major

Started: May 22, 2:49 PM

monitoring
We investigated the issue, deployed a fix and we're monitoring.
May 22, 3:18 PM
identified
Balances in the MoonPay app are not loading. We're currently investigating the issue, and will provide an update soon.
May 22, 2:49 PM
Delays in processing SEPA instant payments
minor

Started: May 19, 12:24 PM

identified
Due to an unexpected issue on our provider’s side, you may experience interruptions with the SEPA Instant payment method.
May 19, 12:24 PM
Onramp delivery of some crypto assets is delayed
minor

Started: May 8, 6:58 AM

monitoring
The issue has been fixed and stuck orders are now processing
May 8, 8:08 AM
identified
We have identified an issue with an upstream service provider that is causing delays in the delivery of some crypto assets for onramp orders. New orders are being processed through available alternatives where possible. We are actively working to resolve delays for affected pending orders and will provide another update as soon as we have more information.
May 8, 7:42 AM
investigating
We are currently investigating this issue.
May 8, 6:58 AM
Delays processing Apple Pay payments
minor

Started: May 6, 10:47 AM

monitoring
We deployed a fix that reduced the number of affected users. We’re continuing to monitor the situation and will apply further fixes if needed.
May 6, 11:54 AM
identified
We identified an issue with payments using Apple Pay, which are taking too long for some users. We're currently fixing the issue, and will provide an update soon.
May 6, 10:54 AM
investigating
We've that payments with Apple Pay and taking longer than expected for some users. We're currently investigating the issue, and will provide an update soon.
May 6, 10:47 AM
April 2026
ApplePay Maintenance

Started: Apr 28, 9:55 AM

monitoring
We're investigating the issue.
Apr 28, 10:19 AM
monitoring
Team performing ApplePay payment method maintenance. No impact expected.
Apr 28, 9:55 AM
Maintenance - ApplePay

Started: Apr 21, 10:46 AM

monitoring
Routine maintenance, no impact expected. Team actively monitoring any potential failures.
Apr 21, 10:46 AM
Onramp & Offramp delivery of some crypto assets is delayed

Started: Apr 15, 12:09 PM

investigating
We are investigating this issue and we will provide more updates in the next few hours.
Apr 15, 12:09 PM
Elevated failure rate on swap transactions
minor

Started: Apr 15, 6:43 AM

identified
We are currently investigating an issue causing an increased failure rate for some swap transactions. Users may experience errors when fetching swap quotes or completing swaps. Our team has identified multiple contributing factors and is actively working to reduce the failure rate and improve reliability.
Apr 15, 6:43 AM
View live status for MoonPay Browse all services