New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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MoonPay Outage History

Uptime record, past incidents, and downtime history for MoonPay.

Checking current status...
0% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 0% 12 12
April 2026 0% 30 30
March 2026 0% 4 4

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Onramp delivery of some crypto assets is delayed
minor

Started: May 8, 6:58 AM

monitoring
The issue has been fixed and stuck orders are now processing
May 8, 8:08 AM
identified
We have identified an issue with an upstream service provider that is causing delays in the delivery of some crypto assets for onramp orders. New orders are being processed through available alternatives where possible. We are actively working to resolve delays for affected pending orders and will provide another update as soon as we have more information.
May 8, 7:42 AM
investigating
We are currently investigating this issue.
May 8, 6:58 AM
Delays processing Apple Pay payments
minor

Started: May 6, 10:47 AM

monitoring
We deployed a fix that reduced the number of affected users. We’re continuing to monitor the situation and will apply further fixes if needed.
May 6, 11:54 AM
identified
We identified an issue with payments using Apple Pay, which are taking too long for some users. We're currently fixing the issue, and will provide an update soon.
May 6, 10:54 AM
investigating
We've that payments with Apple Pay and taking longer than expected for some users. We're currently investigating the issue, and will provide an update soon.
May 6, 10:47 AM
April 2026
ApplePay Maintenance

Started: Apr 28, 9:55 AM

monitoring
We're investigating the issue.
Apr 28, 10:19 AM
monitoring
Team performing ApplePay payment method maintenance. No impact expected.
Apr 28, 9:55 AM
Maintenance - ApplePay

Started: Apr 21, 10:46 AM

monitoring
Routine maintenance, no impact expected. Team actively monitoring any potential failures.
Apr 21, 10:46 AM
Onramp & Offramp delivery of some crypto assets is delayed

Started: Apr 15, 12:09 PM

investigating
We are investigating this issue and we will provide more updates in the next few hours.
Apr 15, 12:09 PM
Elevated failure rate on swap transactions
minor

Started: Apr 15, 6:43 AM

identified
We are currently investigating an issue causing an increased failure rate for some swap transactions. Users may experience errors when fetching swap quotes or completing swaps. Our team has identified multiple contributing factors and is actively working to reduce the failure rate and improve reliability.
Apr 15, 6:43 AM