New Multi-region uptime checks and custom-domain status pages

Incorrect fee calculation when sending on Tron

Minor Impact Resolved Duration: 3h 26m October 30, 2026
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Current answer

MoonPay experienced a minor incident: Incorrect fee calculation when sending on Tron. ServiceAlert observed recovery on Oct 30, 2026.

Official MoonPay status page Current MoonPay status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified
Affected Components
MoonPay App

Incident Timeline

Identified
The message displayed to the user was incorrect and misleading, so we're fixing that now.
Oct 30, 2026 at 10:54 AM UTC
Investigating
We're investigating the issue.
Oct 30, 2026 at 10:18 AM UTC
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