Current answer
MoonPay experienced a minor incident: Incorrect fee calculation when sending on Tron. ServiceAlert observed recovery on Oct 30, 2026.
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Incident Lifecycle
Affected Components
MoonPay App
Incident Timeline
Identified
The message displayed to the user was incorrect and misleading, so we're fixing that now.
Oct 30, 2026 at 10:54 AM UTC
Investigating
We're investigating the issue.
Oct 30, 2026 at 10:18 AM UTC
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