Current answer
MoonPay experienced a critical incident: MoonPay Consumer App - Sends. ServiceAlert observed recovery on Nov 7, 2026.
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Incident Lifecycle
Affected Components
On-ramp Widget
MoonPay App
Send
Incident Timeline
Monitoring
We've spotted that something has gone wrong. We're currently fixing the issue, and will provide an update soon.
Nov 6, 2026 at 10:53 PM UTC
Monitoring
We're currently deploying a fix for both iOS and Android. We will report back when the update is widely available.
Nov 6, 2026 at 5:19 PM UTC
Monitoring
We've spotted that something has gone wrong. We're currently deploying a fix for the issue, and will provide an update soon.
Nov 6, 2026 at 4:33 PM UTC
Investigating
We are currently investigating an issue affecting Sends.. We are working to identify the cause and restore service as quickly as possible.
Further updates will be posted as more information becomes available.
Further updates will be posted as more information becomes available.
Nov 6, 2026 at 3:20 PM UTC
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