New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
Services Pricing Dashboard

Mercari Outage History

Uptime record, past incidents, and downtime history for Mercari.

Checking current status...
0% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 0% 12 12
April 2026 0% 30 30
March 2026 0% 4 4

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

April 2026
Prepaid USPS shipping labels being rejected at drop-off locations

Started: Apr 30, 5:40 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 30, 8:45 PM
investigating
We are seeing reports of prepaid USPS shipping labels being rejected at drop-off locations with messages indicating “unpaid postage.” We’ve escalated this with USPS and are actively working with them to identify the root cause. We’ll share updates as soon as we have more information. In the meantime, please reach out to Mercari customer service if you're experiencing this issue. Thank you for your patience.
Apr 30, 5:40 PM
Address Verification Issues Preventing Some Users from Completing Purchases and Generating Labels
minor

Started: Apr 27, 9:06 PM

identified
The issue has been identified and a fix is being implemented.
Apr 27, 9:06 PM
Temporary shipping price discrepancy on some listings
minor

Started: Apr 21, 7:46 PM

identified
We’re actively fixing a pricing error affecting some listings that previously had promo shipping rates. We’ll reach out directly to impacted users.
Apr 21, 7:46 PM
March 2026
Shipping Service Disruption: Eastern and Central U.S
minor

Started: Mar 17, 4:40 PM

monitoring
Delays and disruptions can be expected for inbound and outbound shipments across portions of impacted area due to Blizzard Conditions We appreciate your patience when receiving, shipping, or rating your orders. Please see latest status below: USPS: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm FedEx: https://www.fedex.com/en-us/service-alerts.html UPS: https://www.ups.com/us/en/service-alerts.page
Mar 17, 4:40 PM
February 2026
Delays in Customer Support Response Due to High Volume
minor

Started: Feb 10, 4:54 PM

monitoring
We are currently experiencing higher than usual volumes, and as a result, our response times are longer than we would like. Please expect a reply within the next 48 hours. We appreciate your patience. Our team is working diligently to respond to all inquiries as quickly as possible.
Feb 10, 4:54 PM