Mercari

Some support requests temporarily unavailable

Major Impact Resolved Duration: 8d 22h 1m September 20, 2026

Current answer

Mercari experienced a major incident: Some support requests temporarily unavailable. ServiceAlert observed recovery on Sep 29, 2026.

Official Mercari status page Current Mercari status ServiceAlert observed status change: Sep 29, 2026 at 5:20 PM UTC

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Investigating

Affected Components

Customer Service

Investigating

Some support requests may not go through right now. We're working on restoring full access and will post an update here once it's available.

Sep 20, 2026 at 7:18 PM UTC

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