Some Instant Pay payouts may be delayed or show an incorrect status
View the provider incident record →Current answer
Mercari experienced a minor incident: Some Instant Pay payouts may be delayed or show an incorrect status. The provider currently marks this incident Monitoring.
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Incident Lifecycle
Affected Components
Payouts
Incident Timeline
Monitoring
Some Instant Pay withdrawals made since October 21 may still show as "requested" or show an incorrect status in the app. We are checking each affected payout with our payment provider and will update every affected account. We will post another update here once we have confirmed the results. If you have questions about a specific payout, please contact our Help Center. We apologize for the inconvenience.
Oct 23, 2026 at 8:52 PM UTC
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