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Marqeta Outage History

Daily provider-status observations and published incident history for Marqeta.

Operational

Marqeta is operational. Verified . Official provider source.

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71.9% of 57 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 70% 30 9

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
3DS Authentication Failure
major Observed active window 1h 4m

View incident details and source

Started:

3DS
investigating
Marqeta engineers have identified an issue where 3DS authentication requests are missing the user token field across a subset of customer programs. While frictionless authentications are succeeding, authentications requiring a challenge may fail. We are actively investigating the root cause and will provide another update as soon as more information becomes available.
Visa Outbound API Degraded
minor Observed active window 1h 23m

View incident details and source

Started:

Core API
investigating
On Tuesday, October 13, 2026, at approximately 01:43 PT (08:43 UTC), Marqeta engineers detected an issue affecting outbound Visa API calls in the EU region. This affects: Visa Token Lifecycle API, Visa PAN Lifecycle API, Visa Card Art API, Visa Click to Pay API Our team is continuing to engage Visa to actively investigate the root cause and assess the full scope of impact. We will update this space again upon any notable change in status.
investigating
On Tuesday, October 13, 2026, at approximately 01:43 PT (08:43 UTC), Marqeta engineers detected an issue affecting outbound Visa API calls in the EU region. This affects: Visa Token Lifecycle API, Visa PAN Lifecycle API, Visa Card Art API, Visa Click to Pay API Our team is engaging Visa to actively investigate the root cause and assess the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
investigating
On Tuesday, October 13, 2026, at approximately 01:43 PT (08:43 UTC), Marqeta engineers detected an issue affecting outbound Visa API calls in the EU region. This affects: Visa Token Lifecycle API, Visa PAN Lifecycle API, Visa Card Art API, Visa Click to Pay API Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
STIPs On All Card Networks
minor Observed active window 2h 6m

View incident details and source

Started:

Payment Processing Digital Wallets & Tokenization
monitoring
On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in, and impact to tokenization and digital wallet tokens. An upstream networking vendor has confirmed an outage in us-east-1, confirmed the root cause, and have taken mitigating actions. We are no longer seeing impact. We are continuing to monitor to ensure services remain stable. We will update this space again upon any notable change in status.
identified
On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in, and impact to tokenization and digital wallet tokens. An upstream networking vendor has confirmed an outage in us-east-1, confirmed the root cause, and have taken mitigating actions. We are continuing to investigate and implement our own mitigating actions to minimize impact. A follow-up notification with more detail will be sent within 30 minutes.
investigating
On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in, and impact to tokenization and digital wallet tokens, in us-east-1. Our team is engaging an upstream networking vendor and continuing to actively investigate the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
investigating
On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in. We have also detected some impact to tokenization and digital wallet tokens. Our team is continuing to actively investigate the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
investigating
On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in. Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
API Timeouts on Card Issuance and Spend Control
minor Observed active window 9h 9m

View incident details and source

Started:

Core API
monitoring
On Thursday, October 8, 2026, at approximately 06:11 PT (13:11 UTC), Marqeta detected a timeout issue affecting card issuance and spend control API requests. There is no longer any impact at this time. Engineers are engaging an upstream vendor to provide further analysis and identify the root cause. We will update this page again upon any change in status.
investigating
On Thursday, October 8, 2026, at approximately 06:11 PT (13:11 UTC), Marqeta detected a timeout issue affecting card issuance and spend control API requests. There is no longer any impact at this time. Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 60 minutes.
Marqeta Dashboard Dispute Detail Page Outage
minor Observed active window 3h 47m

View incident details and source

Started:

Reporting & Analytics
monitoring
On Wednesday, October 7, 2026, at approximately 06:56 PT (13:56 UTC), Marqeta was notified of an issue affecting transaction dispute management in the Marqeta Dashboard. Engineers have reported that functionality should be restored for all customers. We will continue to monitor to ensure there are no lingering effects.
investigating
On Wednesday, October 7, 2026, at approximately 06:56 PT (13:56 UTC), Marqeta was notified of an issue affecting transaction dispute management in the Marqeta Dashboard. Users may be unable to load the dispute detail page in MQD, the page gets stuck on 'Loading...' indefinitely when opening dispute links from the Transaction disputes or User disputes panels. Our team is actively investigating the root cause. A follow-up notification with more detail will be sent within 30 minutes.
September 2026
STIPs and transaction declines
minor Observed active window 37h 11m

View incident details and source

Started:

Payment Processing
monitoring
As of 17:31 PT, Marqeta engineers detected an issue causing STIPs and transaction declines. There is no longer any active impact. Marqeta engineers have engaged an upstream infrastructure vendor to investigate. We will continue to press the vendor for their investigation and will continue monitoring throughout the weekend.
investigating
As of 17:31 PT, Marqeta engineers detected an issue causing STIPs and transaction declines. There is no longer any active impact. Marqeta engineers have engaged an upstream infrastructure vendor to investigate. We will update this page again upon any substantial change in status.
STIPs on Visa
major Observed active window 2h 22m

View incident details and source

Started:

Payment Processing
investigating
On Friday, September 25, 2026, at approximately 11:33 PT (18:33 UTC), Marqeta engineers detected an issue affecting transaction authorizations processed via network Stand-In on Visa and Pulse. There is no ongoing impact at this time, however our team is actively investigating the root cause and assessing the full scope of the impact. We will update this page again upon any substantial change in status.
investigating
On Friday, September 25, 2026, at approximately 11:33 PT (18:33 UTC), Marqeta engineers detected an issue affecting transaction authorizations processed via network Stand-In on Visa. Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
STIPs on Mastercard
major Observed active window 28h 33m

View incident details and source

Started:

Payment Processing
monitoring
Transaction volumes have returned to normal levels, and there is currently no customer impact. Mastercard has confirmed a network-side anomaly and their teams are actively investigating the root cause. Marqeta engineers continue to monitor systems closely while awaiting Mastercard's final technical findings before fully resolving the incident.
investigating
The investigation into card transactions routed to Mastercard network stand-in processing is ongoing. This may have cause some transactions to be approved or declined by network stand-in. There is currently no impact, however Marqeta engineers are continuing to engage Mastercard directly to investigate. We will update this space again upon any substantial change in status.
investigating
The issue affecting card transactions routed to Mastercard network stand-in processing remains ongoing. This may cause some transactions to be approved or declined by network stand-in. Currently Marqeta engineers are continuing to engage Mastercard directly to investigate the elevated stand-in processing rate. We will update you again in 30 minutes.
investigating
The issue affecting card transactions routed to Mastercard network stand-in processing remains ongoing. This may cause some transactions to be approved or declined by network stand-in. Currently Marqeta engineers are continuing to engage Mastercard directly to investigate the elevated stand-in processing rate. We will update you again in 30 minutes.
investigating
The issue affecting card transactions routed to Mastercard network stand-in processing remains ongoing. This may cause some transactions to be approved or declined by network stand-in. Currently Marqeta engineers are engaging Mastercard directly and investigating the elevated stand-in processing rate. We will update you again in 30 minutes.
investigating
On Thursday, September 24, 2026, at approximately 13:07 PT (20:07 UTC), Marqeta was notified of an issue causing some transactions approved or declined by network stand-in. Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes. We appreciate your patience as we work to resolve this as quickly as possible.
Visa Duplicate Clearing Files
minor Observed active window 32h 32m

View incident details and source

Started:

Payment Processing
monitoring
Marqeta engineers, in coordination with Visa, have identified and verified the resolution steps for the duplicate clearing transaction issue affecting September 18th transactions. Engineering teams are currently finalizing the remaining transaction exception processing. We anticipate transaction postings and settlement reconciliations will be fully remediated for all impacted programs by tomorrow. We will provide a final update once full resolution is confirmed.
investigating
On Monday, September 21, 2026, at approximately 03:56 PT (10:56 UTC), Marqeta was notified of an issue affecting duplicate clearing transaction processing and settlement reconciliation on Visa. This may cause delays in clearing and settlement posting and transaction reconciliation for impacted programs from transactions on September 18th. Currently Marqeta engineers are continuing to remediate the 11,000 duplicate Visa clearings held in transaction management. We will update this page again upon any substantial change in the status of the incident.
investigating
On Monday, September 21, 2026, at approximately 03:56 PT (10:56 UTC), Marqeta was notified of an issue affecting duplicate clearing transaction processing and settlement reconciliation on Visa. This may cause delays in clearing and settlement posting and transaction reconciliation for impacted programs from transactions on September 18th. Currently Marqeta engineers are remediating the 11,000 duplicate Visa clearings held in transaction management. We will update you again in 60 minutes.
investigating
On Monday, September 21, 2026, at approximately 03:56 PT (10:56 UTC), Marqeta was notified of an issue affecting duplicate clearing transaction processing and settlement reconciliation on Visa. This may cause delays in clearing and settlement posting and transaction reconciliation for impacted programs from transactions on September 18th. Currently Marqeta engineers are remediating the 11,000 duplicate Visa clearings held in transaction management. We will update you again in 60 minutes.
Google Pay Outage
major Observed active window 38m

View incident details and source

Started:

Digital Wallets & Tokenization
identified
On Wednesday, September 16, 2026, at approximately 08:55 PT (15:55 UTC), Marqeta engineers detected an issue affecting Google Pay token provisioning for Mastercard and Visa cards. Google has acknowledged an outage in their API and we are tracking its progress. We will update this page again upon any notable change.
investigating
On Wednesday, September 16, 2026, at approximately 08:55 PT (15:55 UTC), Marqeta engineers detected an issue affecting Google Pay token provisioning for Mastercard and Visa cards. Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.

Legacy Incident Archive

39 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

June 2026
Apple Pay Push Provisioning Drops
major Source not attested
Last archived state: resolved
View archived record details
monitoring
Marqeta engineers have observed a significant improvement in Apple Pay provisioning success rates over the last 30 minutes, and we are currently no longer seeing any new instances of failed requests. We will continue to closely monitor the stability of provisioning and provide another update in approximately 30 minutes.
investigating
Marqeta engineers are continuing to investigate the issue originally detected at approximately 12:30 PT (19:30 UTC). The issue is specifically limited to Apple Pay provisioning. Our team has contacted Apple Pay directly to check for external network outages and we are currently awaiting their response. We will provide another update as soon as we have more information.
investigating
On Monday, June 29, 2026, Marqeta engineers detected an issue causing traffic drops for Apple Pay transaction requests and push provisioning, starting at approximately 12:30 PT (19:30 UTC). Our team is actively investigating the root cause and assessing the full scope of impact. The next update will be in approximately 30 minutes.
Delay in Receiving Visa Clearing Files
minor Source not attested
Last archived state: resolved
View archived record details
investigating
On Monday, June 29, 2026, Marqeta engineers detected a delay in receiving Visa clearing files, starting at approximately 05:45 PT (12:45 UTC). Visa has addressed an internal issue and has successfully sent the files. This will result in a ~3 hour delay for clearing processing and reporting. We will update this space again once the delay has been addressed, or upon any notable change in status.
investigating
On Monday, June 29, 2026, Marqeta engineers detected a delay in receiving Visa clearing files, starting at approximately 05:45 PT (12:45 UTC). Our team is engaging Visa to actively investigate the root cause and provide the files in a timely manner. A follow-up notification with more detail will be sent when we receive context from Visa.
Marqeta Dashboard Outage and Delayed Clearing
critical Source not attested
Last archived state: resolved
View archived record details
identified
On Sunday, June 21, 2026, Marqeta engineers detected a renewed issue affecting foreign-currency transaction clearing on Mastercard and Visa starting at approximately 23:39 PT (06:39 UTC). Our team is continuing to remediate the clearing files. A follow-up notification will be sent when clearing has been remediated, or upon any notable change in condition.
identified
On Sunday, June 21, 2026, Marqeta engineers detected a renewed issue affecting foreign-currency transaction clearing on Mastercard and Visa starting at approximately 23:39 PT (06:39 UTC). Our team is continuing to actively investigate the root cause and remediate the clearing file process. A follow-up notification with more detail will be sent within 30 minutes. We appreciate your patience as we work to resolve this as quickly as possible.
monitoring
On Sunday, June 21, 2026, Marqeta engineers detected a renewed issue affecting foreign-currency transaction clearing on Mastercard and Visa starting at approximately 23:39 PT (06:39 UTC). Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes. We appreciate your patience as we work to resolve this as quickly as possible.
monitoring
On Sunday, June 21, 2026, Marqeta engineers detected an issue affecting the Marqeta Dashboard web portal and a clearing file delivery delay starting at approximately 17:24 PT (00:24 UTC). Marqeta Dashboard has recovered, and clearing file delivery is being monitored to ensure continuity has been restored. We will update this space again if there are any notable changes.
investigating
On Sunday, June 21, 2026, Marqeta engineers detected an issue affecting the Marqeta Dashboard web portal and a clearing file delivery delay starting at approximately 17:24 PT (00:24 UTC). Marqeta Dashboard has recovered, and engineers are continuing to investigate the impact to clearing. A follow-up notification with more detail will be sent within 30 minutes. We appreciate your patience as we work to resolve this as quickly as possible.
investigating
On Sunday, June 21, 2026, Marqeta engineers detected an issue affecting the Marqeta Dashboard web portal starting at approximately 17:24 PT (00:24 UTC). There is also a one hour delay in clearing files that will affect file delivery timing. Our team is continuing to actively investigate the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes. We appreciate your patience as we work to resolve this as quickly as possible.
investigating
On Sunday, June 21, 2026, Marqeta engineers detected an issue affecting the Marqeta Dashboard web portal starting at approximately 17:24 PT (00:24 UTC). Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes. We appreciate your patience as we work to resolve this as quickly as possible.
Private Sandbox Maintenance
Source not attested
Last archived state: resolved
View archived record details
investigating
We're making updates to how our private Sandbox environment handles and directs network traffic as part of ongoing infrastructure improvements. Your users may lose the ability to interact with your Marqeta private sandbox.  If so, please reach out to support@marqeta.com.
API Response Degraded in Sandbox
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
On Tuesday, June 16, 2026, Marqeta engineers detected an issue affecting User, Business, and Card API responses in the sandbox and intermittently in production, starting at approximately 09:50 PT (17:07 UTC). Our engineering team successfully deployed a fix across all affected environments as of 13:09 PT (21:09 UTC). All impacted services have been restored and are currently under active monitoring to ensure full stability. We sincerely apologize for any disruption this caused and appreciate ...
identified
On Tuesday, June 16, 2026, Marqeta engineers detected an issue affecting User, Business, and Card API responses in the sandbox and intermittently in production, starting at approximately 09:50 PT (17:07 UTC). Our engineering team has identified the root cause and initiated a hot-fix across all affected environments. We are actively monitoring the fix progress and will provide a further update once the fix is complete and service has been fully verified.
identified
On Tuesday, June 16, 2026, Marqeta engineers detected an issue affecting User/Business/Card API response in the sandbox and a intermittently in production starting at approximately 09:50 PT (17:07 UTC). Our team is aware of the root cause and is continuing to actively work to resolve the impact. A follow-up notification with more detail will be sent within 30 minutes.
investigating
On Tuesday, June 16, 2026, Marqeta engineers detected an issue affecting User/Business/Card API response in the sandbox and a intermittently in production starting at approximately 09:50 PT (17:07 UTC). Our team is aware of the root cause and is actively working to resolve the impact. A follow-up notification with more detail will be sent within 30 minutes.
Visa SMS File Delay
minor Source not attested
Last archived state: resolved
View archived record details
identified
On Monday, June 15, 2026, Marqeta engineers detected an issue affecting Visa SMS file delivery starting at approximately 08:01 PT (15:01 UTC). Visa has begun sending the delayed files. Processing will begin as soon as the files are successfully transmitted. We will update this page once we have confirmed the files are processing.
investigating
On Monday, June 15, 2026, Marqeta engineers detected an issue affecting Visa SMS file delivery starting at approximately 08:01 PT (15:01 UTC). Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
Visa SMS File Delay
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Following up on our previous updates, Marqeta has successfully received the delayed SMS settlement files from Visa at 17:30 PST. Our engineering teams have initiated the ingestion and processing of those files , and we will provide a final resolution update once the data is completely processed and verified.
identified
On Friday, June 5, 2026, Marqeta engineers detected a delay in expected daily Visa SMS settlement file delivery. Visa has identified the missing files and are investigating why they are unable to transmit. We will update this page again once we have a confirmed action plan from Visa and an ETA to receiving the delayed files.
investigating
On Friday, June 5, 2026, Marqeta engineers detected a delay in expected daily Visa SMS settlement file delivery. Currently Marqeta engineers are engaging Visa to expedite file delivery and are monitoring for receipt and processing. We will update this page again once we have a confirmed action plan from Visa and an ETA to receiving the delayed files.
investigating
On Friday, June 5, 2026, Marqeta engineers detected a delay in expected daily Visa SMS settlement file delivery. Currently Marqeta engineers are engaging Visa to expedite file delivery and are monitoring for receipt and processing. We will update this page again in 30 minutes.
investigating
On Friday, June 5, 2026, Marqeta engineers detected a delay in receiving Visa SMS Files. Visa has been notified and we are actively working to resolve it as quickly as possible. A follow-up notification with more detail will be sent within 30 minutes.
STIPs on Multiple Card Networks
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
On Wednesday, June 3, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 08:42 PT. Our ongoing technical investigation has isolated the root cause of this incident to a degraded physical network connection. We are actively coordinating with our hardware vendor for an expedited component replacement. In the interim, Marqeta engineers are continuously monitoring the affected infrastructure and managing traffic l...
monitoring
On Wednesday, June 3, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 08:42 PT. Mitigations remain in place and the root cause is being investigated throughout the day.
monitoring
On Wednesday, June 3, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 08:42 PT. Our team has drained the affected region to stabilize the STIPs, and will continue investigating the root cause.
investigating
On Wednesday, June 3, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 08:42 PT. Our team is actively investigating the root cause and assessing the full scope of impact. We will follow up with additional details as soon as more information is available. A follow-up notification with more detail will be sent within 30 minutes.
Intermittent Apple Pay Errors
minor Source not attested
Last archived state: resolved
View archived record details
identified
We are continuing to investigate intermittent errors impacting Apple Pay in-app provisioning requests across multiple regions. The team has identified a possible issue with certificate chain verification related to expired certificates being sent from user devices. Our engineers are still actively investigating this issue and are continuing to engage external partners for additional context. The next update will take place once engineers have gathered this context and are able to determine ne...
identified
We are continuing to investigate intermittent errors impacting Apple Pay in-app provisioning requests across multiple regions. The team has identified a possible issue with certificate chain verification related to expired certificates being sent from user devices. Our engineers are still actively investigating this issue and are continuing to engage external partners for additional guidance. We will update this page again in 30 minutes.
investigating
We are continuing to investigate intermittent errors impacting Apple Pay in-app provisioning requests across multiple regions. The team has identified a possible issue with certificate chain verification related to expired certificates being sent from user devices. Our engineers are actively investigating this issue and have initiated contact with external partners for additional guidance. We will update this page again in 30 minutes.
investigating
We are continuing to investigate intermittent errors impacting Apple Pay in-app provisioning requests across multiple regions. The team has identified a possible issue with certificate chain verification related to expired certificates being sent from user devices. Our engineers are actively investigating this issue and have initiated contact with external partners for additional guidance. We will update this page with more information in 30 minutes.
investigating
Marqeta engineers detected an intermittent issue affecting Apple Pay in-app card provisioning requests starting at approximately 11:42 PT. Our team is actively investigating the root cause and assessing the full scope of impact. We will update this page with more information in 30 minutes.
May 2026
Visa clearing delayed for some customers.
Source not attested
Last archived state: resolved
View archived record details
identified
Our teams have been actively monitoring file receipt and processing throughout the day, and we have confirmed that overall clearing volume today exceeds our previous day's totals, with most recent file processed at 14:35 PDT, We are also working to formally reconcile received data against the Visa network summary to provide full confirmation that all expected clearing activity has been recovered, and will provide a further update once reconciliation is complete. We sincerely apologize for a...
identified
Our technical teams have confirmed after engaging Visa that we have processed from our side all files sent so far from Visa. Marqeta is currently addressing a potential delay in the delivery of clearing files from the Visa network., While these files are now being ingested and prioritized through our systems to restore full data visibility, customers may experience temporary discrepancies in data reporting or reconciliation against VSS reports for the impacted date. We are closely monitoring...
investigating
We receive 6 large files from Visa each day containing clearing for Marqeta customers. The last clearing file from the 14th of May has not yet been received from Visa. Impacted customers will have a lower number than normal of clearing webhooks and VSS reports particular to this file are delayed. We have reached out to Visa to understand what has happened, and to ensure the file is sent. Once the file has been received by Marqeta, it will be immediately processed and we will update this i...
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