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3DS Authentication Failure

Major Impact Resolved Duration: 1h 4m October 14, 2026
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Current answer

Marqeta experienced a major incident: 3DS Authentication Failure. ServiceAlert observed recovery on Oct 14, 2026.

Official Marqeta status page Current Marqeta status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
3DS

Incident Timeline

Investigating
Marqeta engineers have identified an issue where 3DS authentication requests are missing the user token field across a subset of customer programs. While frictionless authentications are succeeding, authentications requiring a challenge may fail. We are actively investigating the root cause and will provide another update as soon as more information becomes available.
Oct 14, 2026 at 9:20 AM UTC
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