Marqeta Outage History — Downtime & Incident Records

90-Day Trend

Monthly Uptime

Month	Uptime	Days Tracked	Days with Issues
April 2026	60%	10	4
March 2026	90.3%	31	3
February 2026	95.7%	23	1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 64 Days)

Feb 6 Today

Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

April 2026

Increase Rate Of Magstripe Declines

minor

Started: Apr 3, 7:44 PM

identified

Engineers are continuing to work to resolve the last few instances of this issue. We will update here once this work is complete.

Apr 4, 2:55 AM

identified

From March 24th, we are experiencing an increase in the rate of declines for card-present transactions using magnetic stripe swipe (magstripe). This may cause cardholder's physical cards to be declined even though the cards and accounts are in good standing. Engineers are working to resolve this issue today. We will update here once this work is complete.

Apr 3, 7:44 PM

Intermittent STIPs across multiple networks

minor

Started: Apr 2, 8:31 PM

monitoring

Following our investigation with the database vendor, a tactical fix was successfully applied at 16:26 PST. Since the implementation of this fix, we have observed a significant improvement in database connection stability and a return to normal service levels. Our engineering team is continuously monitoring the environment to verify the long-term effectiveness of the resolution and ensure overall system stability. We will provide a final update once we have confirmed the issue is fully reso...

Apr 3, 3:10 AM

identified

We have observed a database connectivity issue that intermittently impacted Marqeta services on April 1st between 16:04 and 17:56 PST. During this window, some customers may have experienced an elevated amount of STIPs as well as partial disruptions to tokenization and API traffic. Our engineering team has traced the instability to an intermittent database connection failure and has escalated the matter to our third-party vendor for support. We are currently engaged in an active troubleshoo...

Apr 2, 8:31 PM

March 2026

Delay in bank file delivery

minor

Started: Mar 17, 4:09 PM

identified

We are currently experiencing delays in bank file delivery for some customers. Engineers have identified the issue and restarted the delivery process. All bank files are expected to be delivered within the next 3 hours.

Mar 17, 4:09 PM

STIPS on Master Card network

Started: Mar 12, 8:29 PM

monitoring

Marqeta Engineering team observed network disturbance resulting in STIPS on the Mastercard network, We observed two distinct periods of impact, starting around 11:14 AM and 12:45 PM Pacific Time , the status is currently stable and our team is actively engaged with MasterCard to understand the root cause. We are continuously monitoring the network to ensure stability.

Mar 12, 8:29 PM