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71.9%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
70%
30
9
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Marqeta engineers have identified an issue where 3DS authentication requests are missing the user token field across a subset of customer programs. While frictionless authentications are succeeding, authentications requiring a challenge may fail. We are actively investigating the root cause and will provide another update as soon as more information becomes available.
On Tuesday, October 13, 2026, at approximately 01:43 PT (08:43 UTC), Marqeta engineers detected an issue affecting outbound Visa API calls in the EU region. This affects:
Visa Token Lifecycle API, Visa PAN Lifecycle API, Visa Card Art API, Visa Click to Pay API
Our team is continuing to engage Visa to actively investigate the root cause and assess the full scope of impact. We will update this space again upon any notable change in status.
investigating
On Tuesday, October 13, 2026, at approximately 01:43 PT (08:43 UTC), Marqeta engineers detected an issue affecting outbound Visa API calls in the EU region. This affects:
Visa Token Lifecycle API, Visa PAN Lifecycle API, Visa Card Art API, Visa Click to Pay API
Our team is engaging Visa to actively investigate the root cause and assess the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
investigating
On Tuesday, October 13, 2026, at approximately 01:43 PT (08:43 UTC), Marqeta engineers detected an issue affecting outbound Visa API calls in the EU region. This affects:
Visa Token Lifecycle API, Visa PAN Lifecycle API, Visa Card Art API, Visa Click to Pay API
Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in, and impact to tokenization and digital wallet tokens. An upstream networking vendor has confirmed an outage in us-east-1, confirmed the root cause, and have taken mitigating actions. We are no longer seeing impact. We are continuing to monitor to ensure services remain stable. We will update this space again upon any notable change in status.
identified
On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in, and impact to tokenization and digital wallet tokens. An upstream networking vendor has confirmed an outage in us-east-1, confirmed the root cause, and have taken mitigating actions. We are continuing to investigate and implement our own mitigating actions to minimize impact.
A follow-up notification with more detail will be sent within 30 minutes.
investigating
On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in, and impact to tokenization and digital wallet tokens, in us-east-1. Our team is engaging an upstream networking vendor and continuing to actively investigate the root cause and assessing the full scope of impact.
A follow-up notification with more detail will be sent within 30 minutes.
investigating
On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in. We have also detected some impact to tokenization and digital wallet tokens. Our team is continuing to actively investigate the root cause and assessing the full scope of impact.
A follow-up notification with more detail will be sent within 30 minutes.
investigating
On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in. Our team is actively investigating the root cause and assessing the full scope of impact.
A follow-up notification with more detail will be sent within 30 minutes.
On Thursday, October 8, 2026, at approximately 06:11 PT (13:11 UTC), Marqeta detected a timeout issue affecting card issuance and spend control API requests. There is no longer any impact at this time. Engineers are engaging an upstream vendor to provide further analysis and identify the root cause. We will update this page again upon any change in status.
investigating
On Thursday, October 8, 2026, at approximately 06:11 PT (13:11 UTC), Marqeta detected a timeout issue affecting card issuance and spend control API requests. There is no longer any impact at this time. Our team is actively investigating the root cause and assessing the full scope of impact.
A follow-up notification with more detail will be sent within 60 minutes.
On Wednesday, October 7, 2026, at approximately 06:56 PT (13:56 UTC), Marqeta was notified of an issue affecting transaction dispute management in the Marqeta Dashboard. Engineers have reported that functionality should be restored for all customers. We will continue to monitor to ensure there are no lingering effects.
investigating
On Wednesday, October 7, 2026, at approximately 06:56 PT (13:56 UTC), Marqeta was notified of an issue affecting transaction dispute management in the Marqeta Dashboard. Users may be unable to load the dispute detail page in MQD, the page gets stuck on 'Loading...' indefinitely when opening dispute links from the Transaction disputes or User disputes panels. Our team is actively investigating the root cause.
A follow-up notification with more detail will be sent within 30 minutes.
As of 17:31 PT, Marqeta engineers detected an issue causing STIPs and transaction declines. There is no longer any active impact. Marqeta engineers have engaged an upstream infrastructure vendor to investigate. We will continue to press the vendor for their investigation and will continue monitoring throughout the weekend.
investigating
As of 17:31 PT, Marqeta engineers detected an issue causing STIPs and transaction declines. There is no longer any active impact. Marqeta engineers have engaged an upstream infrastructure vendor to investigate. We will update this page again upon any substantial change in status.
On Friday, September 25, 2026, at approximately 11:33 PT (18:33 UTC), Marqeta engineers detected an issue affecting transaction authorizations processed via network Stand-In on Visa and Pulse. There is no ongoing impact at this time, however our team is actively investigating the root cause and assessing the full scope of the impact. We will update this page again upon any substantial change in status.
investigating
On Friday, September 25, 2026, at approximately 11:33 PT (18:33 UTC), Marqeta engineers detected an issue affecting transaction authorizations processed via network Stand-In on Visa. Our team is actively investigating the root cause and assessing the full scope of impact.
A follow-up notification with more detail will be sent within 30 minutes.
Transaction volumes have returned to normal levels, and there is currently no customer impact. Mastercard has confirmed a network-side anomaly and their teams are actively investigating the root cause. Marqeta engineers continue to monitor systems closely while awaiting Mastercard's final technical findings before fully resolving the incident.
investigating
The investigation into card transactions routed to Mastercard network stand-in processing is ongoing. This may have cause some transactions to be approved or declined by network stand-in. There is currently no impact, however Marqeta engineers are continuing to engage Mastercard directly to investigate. We will update this space again upon any substantial change in status.
investigating
The issue affecting card transactions routed to Mastercard network stand-in processing remains ongoing. This may cause some transactions to be approved or declined by network stand-in. Currently Marqeta engineers are continuing to engage Mastercard directly to investigate the elevated stand-in processing rate. We will update you again in 30 minutes.
investigating
The issue affecting card transactions routed to Mastercard network stand-in processing remains ongoing. This may cause some transactions to be approved or declined by network stand-in. Currently Marqeta engineers are continuing to engage Mastercard directly to investigate the elevated stand-in processing rate. We will update you again in 30 minutes.
investigating
The issue affecting card transactions routed to Mastercard network stand-in processing remains ongoing. This may cause some transactions to be approved or declined by network stand-in. Currently Marqeta engineers are engaging Mastercard directly and investigating the elevated stand-in processing rate. We will update you again in 30 minutes.
investigating
On Thursday, September 24, 2026, at approximately 13:07 PT (20:07 UTC), Marqeta was notified of an issue causing some transactions approved or declined by network stand-in. Our team is actively investigating the root cause and assessing the full scope of impact.
A follow-up notification with more detail will be sent within 30 minutes.
We appreciate your patience as we work to resolve this as quickly as possible.
Marqeta engineers, in coordination with Visa, have identified and verified the resolution steps for the duplicate clearing transaction issue affecting September 18th transactions.
Engineering teams are currently finalizing the remaining transaction exception processing. We anticipate transaction postings and settlement reconciliations will be fully remediated for all impacted programs by tomorrow. We will provide a final update once full resolution is confirmed.
investigating
On Monday, September 21, 2026, at approximately 03:56 PT (10:56 UTC), Marqeta was notified of an issue affecting duplicate clearing transaction processing and settlement reconciliation on Visa. This may cause delays in clearing and settlement posting and transaction reconciliation for impacted programs from transactions on September 18th. Currently Marqeta engineers are continuing to remediate the 11,000 duplicate Visa clearings held in transaction management. We will update this page again upon any substantial change in the status of the incident.
investigating
On Monday, September 21, 2026, at approximately 03:56 PT (10:56 UTC), Marqeta was notified of an issue affecting duplicate clearing transaction processing and settlement reconciliation on Visa. This may cause delays in clearing and settlement posting and transaction reconciliation for impacted programs from transactions on September 18th. Currently Marqeta engineers are remediating the 11,000 duplicate Visa clearings held in transaction management. We will update you again in 60 minutes.
investigating
On Monday, September 21, 2026, at approximately 03:56 PT (10:56 UTC), Marqeta was notified of an issue affecting duplicate clearing transaction processing and settlement reconciliation on Visa. This may cause delays in clearing and settlement posting and transaction reconciliation for impacted programs from transactions on September 18th. Currently Marqeta engineers are remediating the 11,000 duplicate Visa clearings held in transaction management. We will update you again in 60 minutes.
On Wednesday, September 16, 2026, at approximately 08:55 PT (15:55 UTC), Marqeta engineers detected an issue affecting Google Pay token provisioning for Mastercard and Visa cards. Google has acknowledged an outage in their API and we are tracking its progress. We will update this page again upon any notable change.
investigating
On Wednesday, September 16, 2026, at approximately 08:55 PT (15:55 UTC), Marqeta engineers detected an issue affecting Google Pay token provisioning for Mastercard and Visa cards. Our team is actively investigating the root cause and assessing the full scope of impact.
A follow-up notification with more detail will be sent within 30 minutes.
Legacy Incident Archive
39 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
STIPs on the Visa Network
Source not attested
Last archived state: resolved
View archived record details
Payment Processing
monitoring
On Friday, August 21, 2026, Marqeta engineers detected a brief issue affecting Stand-In Processing (STIP) on Visa network between 21:42 and 21:45 PT. Our team is actively engaging our network partner to isolate the root cause, and will complete monitoring the system for long term stability.We appreciate your patience throughout the resolution process.
Issue affecting a subset of credit accounts
minorSource not attested
Last archived state: resolved
View archived record details
Credit
identified
The remediation plan is currently in progress and will be followed by post-remediation data integrity verifications to ensure all account balances are accurate and fully restored. Thank you for your patience throughout this incident, and further updates will be provided as our remediation activities conclude.
identified
Our engineering team has successfully deployed an emergency fix to address the discrepancy affecting available credit balances on select customer accounts. We are now working on remediation plan to restore accurate balance reporting.
identified
On August 20, 2026, Marqeta engineers identified an issue affecting available credit balances on some of customer accounts. Our engineering team has successfully isolated the source of this discrepancy and is currently working to finalize a corrective fix. We apologize for any disruption this may cause and will provide further updates as more information becomes available
Intermittent STIPs on the Mastercard network
minorSource not attested
Last archived state: resolved
View archived record details
Payment Processing
monitoring
Marqeta received a confirmation from our network partner that a networking issue in their data center that was causing delayed delivery of standing advice is resolved at 12:38 PST. We are continuing to monitor closely for any abnormality and will provide a resolving update once long term stability has been confirmed.
identified
On Tuesday, August 18, 2026, Marqeta engineers detected an intermittent issue affected Stand-In Processing (STIP) across card Master card network due to latency in receiving standing advices from our payment network partner. Our team is actively engaged with the partner to identify the root cause and restore normal processing times as quickly as possible. We apologize for any disruption this may cause and will provide further updates as more information becomes available.
STIPs across all networks
minorSource not attested
Last archived state: resolved
View archived record details
Payment Processing
monitoring
Marqeta engineers have received a confirmation that the AWS emergency maintenance has concluded at 08:32 PST. We are currently monitoring our systems to ensure stability across all card networks. As a precautionary measure, we are maintaining our current traffic routing until we confirm full system performance. We will provide another update once we finalize our monitoring.
identified
On Monday, August 17, 2026, Marqeta engineers detected a brief issue affected Stand-In Processing (STIP) across card networks, due to emergency maintenance on an AWS direct connect link started at 07:28 PST, Our engineering teams worked on rerouting traffic away from the affected data center to mitigate further impact while the AWS maintenance is underway. We will continue to provide updates as we confirm full resolution and restoration of the full service.
Intermittent Service disruptions affecting Visa "Click to Pay" API endpoints.
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Visa has identified a data centre that was overloading and creating a "noisy neighbour", impacting Marqeta's Click to Pay service. After they isolated that system, we observed the service returning to normal. We will continue to monitor for any reoccurrences, and we will continue to follow up with Visa to ensure an RCA is conducted.
identified
We are continuing to actively engage with Visa to resolve the intermittent service disruptions affecting Visa's "Click to Pay" API endpoints. They have confirmed that they have a team working on root cause analysis and are also working on a plan to expedite the resolution. We apologize for the impact this has caused and will provide further updates as we receive more information from our partner.
identified
We are actively in engagement with Visa to resolve the intermittent service disruptions affecting Visa's "Click to Pay" API endpoints. Our team has raised high priority case with Visa and is working directly with their support to identify the root cause and expedite the resolution. We apologize for the impact this has caused and will provide further updates as we receive more information from our partner.
investigating
We are currently investigating an Intermittent service disruption affecting the Visa "Click to Pay" service, which began on August 13th 09:45 PST. Our engineering team is actively collaborating with Visa to identify the root cause and restore full functionality as quickly as possible. We are monitoring the situation closely and will provide further updates as more information becomes available from Visa's side.
STIPs on Visa - Aug 10th
Source not attested
Last archived state: resolved
View archived record details
monitoring
On Monday, August 10, 2026, Marqeta engineers observed an issue affecting Visa transactions processed via network stand-in, which occurred between 15:34 PT (18:34 EST / 22:34 UTC) and 13:45 PT (16:45 EST / 20:45 UTC). The customer impact has stopped, and our team is continuing to monitor system performance to ensure ongoing stability.
July 2026
MQD and Diva Access issue
criticalSource not attested
Last archived state: resolved
View archived record details
identified
Our engineering team has identified the root cause of the service disruption affecting the Marqeta Dashboard, Diva, and 3DS. The issue originated from an infrastructure configuration that inadvertently restricted network connectivity for our production database environment. We are currently implementing a fix to restore the service . We apologize for the impact this has caused and will provide further updates as our restoration efforts conclude.
investigating
Marqeta engineering is actively investigating a service disruption affecting database connectivity across multiple services, including the Marqeta Dashboard, Diva, and 3DS. Our teams are currently investigating underlying infrastructure and network-level issues. We have escalated the matter to service provider and are coordinating across engineering teams to restore service. Further updates will be provided as our investigation progresses.
investigating
Marqeta engineering team is investigating a service disruption affecting the Marqeta Dashboard and Diva. Our teams are actively working to mitigate the issue and restore full service.A follow-up notification with more detail will be sent within 30 minutes.
Mastercard Digital Wallet Token Outage
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing an issue affecting Mastercard digital wallet token operations, including activating, suspending, resuming, and removing tokens. All requests of this type are currently failing across all affected programs. The issue began at approximately 11:44 UTC. Our team has escalated with Mastercard, and they have confirmed an issue on their side that they are actively investigating. We will post another update as soon as we have more information.
investigating
We are currently experiencing an issue affecting Mastercard digital wallet token operations, including activating, suspending, resuming, and removing tokens. All requests of this type are currently failing across all affected programs. The issue began at approximately 11:44 UTC. Our team has escalated with Mastercard and are actively checking for the root cause and working toward a resolution. We will post another update as soon as we have more information.
investigating
We are currently experiencing an issue affecting Mastercard digital wallet token operations, including activating, suspending, resuming, and removing tokens. All requests of this type are currently failing across all affected programs. The issue began at approximately 11:44 UTC. Our team is actively checking for the root cause and working toward a resolution. We will post another update as soon as we have more information.
Delayed Visa Settlement and Clearing Files - July 25th
Source not attested
Last archived state: resolved
View archived record details
identified
Marqeta engineers are currently addressing an issue impacting the delivery of Visa clearing files for July 25th.
We have begun receiving some Visa clearing files over the last hour; however, we are still waiting on remaining clearing files, including the VSS summary information compared to typical daily volumes.
Our engineering team is actively working with Visa to resolve the delay and process the remaining files as quickly as possible.
We will provide another update as soon as more info...
Core API Degraded Traffic
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Marqeta engineers successfully completed primary remediation efforts at 13:35 PDT, resulting in a significant reduction in service impact across our platform. Our infrastructure has stabilized, and services are recovering. We are continuing to monitor system performance closely as traffic patterns normalize and are proactively implementing further architectural optimizations to ensure continued reliability. We will provide a final update once we confirm full service restoration and stability.
identified
On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting multiple services. Our engineering teams initiated a mitigating action at 12:45 PT (19:45 UTC) as a part of our ongoing remediation efforts. We are actively provisioning the fix and will provide a follow-up status update once the fix is completed and verified to ensure full service reliability.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting API traffic and Digital Wallets & Tokenization. Our engineering teams initiated a mitigating action at 12:45 PT (19:45 UTC) as a part of our ongoing remediation efforts. We are actively provisioning the fix and will provide a follow-up status update once the fix is completed and verified to ensure full service reliabi...
identified
On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting API traffic. Our engineering teams initiated a mitigating action at 12:45 PT (19:45 UTC) as a part of our ongoing remediation efforts. We are actively provisioning the fix and will provide a follow-up status update once the fix is completed and verified to ensure full service reliability.
investigating
On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting API traffic. Engineering teams are actively working to normalize traffic flow and restore full service reliability. A follow-up notification with more detail will be sent within 30 minutes.
