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Marqeta Outage History

Daily provider-status observations and published incident history for Marqeta.

Operational

Marqeta is operational. Verified . Official provider source.

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71.9% of 57 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 70% 30 9

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
3DS Authentication Failure
major Observed active window 1h 4m

View incident details and source

Started:

3DS
investigating
Marqeta engineers have identified an issue where 3DS authentication requests are missing the user token field across a subset of customer programs. While frictionless authentications are succeeding, authentications requiring a challenge may fail. We are actively investigating the root cause and will provide another update as soon as more information becomes available.
Visa Outbound API Degraded
minor Observed active window 1h 23m

View incident details and source

Started:

Core API
investigating
On Tuesday, October 13, 2026, at approximately 01:43 PT (08:43 UTC), Marqeta engineers detected an issue affecting outbound Visa API calls in the EU region. This affects: Visa Token Lifecycle API, Visa PAN Lifecycle API, Visa Card Art API, Visa Click to Pay API Our team is continuing to engage Visa to actively investigate the root cause and assess the full scope of impact. We will update this space again upon any notable change in status.
investigating
On Tuesday, October 13, 2026, at approximately 01:43 PT (08:43 UTC), Marqeta engineers detected an issue affecting outbound Visa API calls in the EU region. This affects: Visa Token Lifecycle API, Visa PAN Lifecycle API, Visa Card Art API, Visa Click to Pay API Our team is engaging Visa to actively investigate the root cause and assess the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
investigating
On Tuesday, October 13, 2026, at approximately 01:43 PT (08:43 UTC), Marqeta engineers detected an issue affecting outbound Visa API calls in the EU region. This affects: Visa Token Lifecycle API, Visa PAN Lifecycle API, Visa Card Art API, Visa Click to Pay API Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
STIPs On All Card Networks
minor Observed active window 2h 6m

View incident details and source

Started:

Payment Processing Digital Wallets & Tokenization
monitoring
On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in, and impact to tokenization and digital wallet tokens. An upstream networking vendor has confirmed an outage in us-east-1, confirmed the root cause, and have taken mitigating actions. We are no longer seeing impact. We are continuing to monitor to ensure services remain stable. We will update this space again upon any notable change in status.
identified
On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in, and impact to tokenization and digital wallet tokens. An upstream networking vendor has confirmed an outage in us-east-1, confirmed the root cause, and have taken mitigating actions. We are continuing to investigate and implement our own mitigating actions to minimize impact. A follow-up notification with more detail will be sent within 30 minutes.
investigating
On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in, and impact to tokenization and digital wallet tokens, in us-east-1. Our team is engaging an upstream networking vendor and continuing to actively investigate the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
investigating
On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in. We have also detected some impact to tokenization and digital wallet tokens. Our team is continuing to actively investigate the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
investigating
On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in. Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
API Timeouts on Card Issuance and Spend Control
minor Observed active window 9h 9m

View incident details and source

Started:

Core API
monitoring
On Thursday, October 8, 2026, at approximately 06:11 PT (13:11 UTC), Marqeta detected a timeout issue affecting card issuance and spend control API requests. There is no longer any impact at this time. Engineers are engaging an upstream vendor to provide further analysis and identify the root cause. We will update this page again upon any change in status.
investigating
On Thursday, October 8, 2026, at approximately 06:11 PT (13:11 UTC), Marqeta detected a timeout issue affecting card issuance and spend control API requests. There is no longer any impact at this time. Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 60 minutes.
Marqeta Dashboard Dispute Detail Page Outage
minor Observed active window 3h 47m

View incident details and source

Started:

Reporting & Analytics
monitoring
On Wednesday, October 7, 2026, at approximately 06:56 PT (13:56 UTC), Marqeta was notified of an issue affecting transaction dispute management in the Marqeta Dashboard. Engineers have reported that functionality should be restored for all customers. We will continue to monitor to ensure there are no lingering effects.
investigating
On Wednesday, October 7, 2026, at approximately 06:56 PT (13:56 UTC), Marqeta was notified of an issue affecting transaction dispute management in the Marqeta Dashboard. Users may be unable to load the dispute detail page in MQD, the page gets stuck on 'Loading...' indefinitely when opening dispute links from the Transaction disputes or User disputes panels. Our team is actively investigating the root cause. A follow-up notification with more detail will be sent within 30 minutes.
September 2026
STIPs and transaction declines
minor Observed active window 37h 11m

View incident details and source

Started:

Payment Processing
monitoring
As of 17:31 PT, Marqeta engineers detected an issue causing STIPs and transaction declines. There is no longer any active impact. Marqeta engineers have engaged an upstream infrastructure vendor to investigate. We will continue to press the vendor for their investigation and will continue monitoring throughout the weekend.
investigating
As of 17:31 PT, Marqeta engineers detected an issue causing STIPs and transaction declines. There is no longer any active impact. Marqeta engineers have engaged an upstream infrastructure vendor to investigate. We will update this page again upon any substantial change in status.
STIPs on Visa
major Observed active window 2h 22m

View incident details and source

Started:

Payment Processing
investigating
On Friday, September 25, 2026, at approximately 11:33 PT (18:33 UTC), Marqeta engineers detected an issue affecting transaction authorizations processed via network Stand-In on Visa and Pulse. There is no ongoing impact at this time, however our team is actively investigating the root cause and assessing the full scope of the impact. We will update this page again upon any substantial change in status.
investigating
On Friday, September 25, 2026, at approximately 11:33 PT (18:33 UTC), Marqeta engineers detected an issue affecting transaction authorizations processed via network Stand-In on Visa. Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
STIPs on Mastercard
major Observed active window 28h 33m

View incident details and source

Started:

Payment Processing
monitoring
Transaction volumes have returned to normal levels, and there is currently no customer impact. Mastercard has confirmed a network-side anomaly and their teams are actively investigating the root cause. Marqeta engineers continue to monitor systems closely while awaiting Mastercard's final technical findings before fully resolving the incident.
investigating
The investigation into card transactions routed to Mastercard network stand-in processing is ongoing. This may have cause some transactions to be approved or declined by network stand-in. There is currently no impact, however Marqeta engineers are continuing to engage Mastercard directly to investigate. We will update this space again upon any substantial change in status.
investigating
The issue affecting card transactions routed to Mastercard network stand-in processing remains ongoing. This may cause some transactions to be approved or declined by network stand-in. Currently Marqeta engineers are continuing to engage Mastercard directly to investigate the elevated stand-in processing rate. We will update you again in 30 minutes.
investigating
The issue affecting card transactions routed to Mastercard network stand-in processing remains ongoing. This may cause some transactions to be approved or declined by network stand-in. Currently Marqeta engineers are continuing to engage Mastercard directly to investigate the elevated stand-in processing rate. We will update you again in 30 minutes.
investigating
The issue affecting card transactions routed to Mastercard network stand-in processing remains ongoing. This may cause some transactions to be approved or declined by network stand-in. Currently Marqeta engineers are engaging Mastercard directly and investigating the elevated stand-in processing rate. We will update you again in 30 minutes.
investigating
On Thursday, September 24, 2026, at approximately 13:07 PT (20:07 UTC), Marqeta was notified of an issue causing some transactions approved or declined by network stand-in. Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes. We appreciate your patience as we work to resolve this as quickly as possible.
Visa Duplicate Clearing Files
minor Observed active window 32h 32m

View incident details and source

Started:

Payment Processing
monitoring
Marqeta engineers, in coordination with Visa, have identified and verified the resolution steps for the duplicate clearing transaction issue affecting September 18th transactions. Engineering teams are currently finalizing the remaining transaction exception processing. We anticipate transaction postings and settlement reconciliations will be fully remediated for all impacted programs by tomorrow. We will provide a final update once full resolution is confirmed.
investigating
On Monday, September 21, 2026, at approximately 03:56 PT (10:56 UTC), Marqeta was notified of an issue affecting duplicate clearing transaction processing and settlement reconciliation on Visa. This may cause delays in clearing and settlement posting and transaction reconciliation for impacted programs from transactions on September 18th. Currently Marqeta engineers are continuing to remediate the 11,000 duplicate Visa clearings held in transaction management. We will update this page again upon any substantial change in the status of the incident.
investigating
On Monday, September 21, 2026, at approximately 03:56 PT (10:56 UTC), Marqeta was notified of an issue affecting duplicate clearing transaction processing and settlement reconciliation on Visa. This may cause delays in clearing and settlement posting and transaction reconciliation for impacted programs from transactions on September 18th. Currently Marqeta engineers are remediating the 11,000 duplicate Visa clearings held in transaction management. We will update you again in 60 minutes.
investigating
On Monday, September 21, 2026, at approximately 03:56 PT (10:56 UTC), Marqeta was notified of an issue affecting duplicate clearing transaction processing and settlement reconciliation on Visa. This may cause delays in clearing and settlement posting and transaction reconciliation for impacted programs from transactions on September 18th. Currently Marqeta engineers are remediating the 11,000 duplicate Visa clearings held in transaction management. We will update you again in 60 minutes.
Google Pay Outage
major Observed active window 38m

View incident details and source

Started:

Digital Wallets & Tokenization
identified
On Wednesday, September 16, 2026, at approximately 08:55 PT (15:55 UTC), Marqeta engineers detected an issue affecting Google Pay token provisioning for Mastercard and Visa cards. Google has acknowledged an outage in their API and we are tracking its progress. We will update this page again upon any notable change.
investigating
On Wednesday, September 16, 2026, at approximately 08:55 PT (15:55 UTC), Marqeta engineers detected an issue affecting Google Pay token provisioning for Mastercard and Visa cards. Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.

Legacy Incident Archive

39 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

July 2026
API Endpoint intermittent Connectivity Issues
major Source not attested
Last archived state: resolved
View archived record details
monitoring
On Tuesday, July 21, 2026, Marqeta engineering team investigated an issue affecting a subset of our customers experiencing intermittent failures when accessing Marqeta API endpoints. Marqeta engineering team has completed at 06:40 PT a configuration change as part of our ongoing remediation efforts. No further intermittent SSL handshake connection failures are currently observed .We are continuing to closely monitor our systems and analyze metrics to determine the root cause and ensure full s...
identified
Marqeta engineering team is currently investigating an issue affecting a subset of our customers experiencing intermittent failures when accessing Marqeta API endpoints. Our engineering team has identified the issue and is actively working to remediate it .We will provide a further update within the next 30 minutes as our teams continue to work toward full resolution. We sincerely apologize for any disruption this may be causing to your operations and appreciate your patience as we work urgen...
STIPs On Multiple Card Networks
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
On Monday, July 20, 2026, Marqeta engineers detected an issue affecting transaction authorizations processed by network stand-in, starting at approximately 13:09 PT (20:09 UTC). Our engineering team has identified the root cause as a brief network connectivity issue that has been restored. The team is continuing to monitor to ensure there are no additional effects. We will update again if there is a change to the state of the incident.
investigating
On Monday, July 20, 2026, Marqeta engineers detected an issue affecting transaction authorizations processed by network stand-in starting at approximately 13:09 PT (20:09 UTC). Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
Degraded traffic on Mastercard 3DS
major Source not attested
Last archived state: resolved
View archived record details
monitoring
On Wednesday, July 15, 2026, Marqeta engineers detected a new issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 13:04 PT (20:04 UTC). Marqeta engineers have detected a decrease in the rate of errors. We are continuing to wait for guidance or confirmation from Mastercard that the issue has been resolved. A follow-up notification with more detail will be provided once Mastercard completes their analysis.
identified
On Wednesday, July 15, 2026, Marqeta engineers detected a new issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 13:04 PT (20:04 UTC). Mastercard is continuing to work to determine the root cause and correct it. A follow-up notification with more detail will be provided once Mastercard completes their analysis.
investigating
On Wednesday, July 15, 2026, Marqeta engineers detected a new issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 13:04 PT (20:04 UTC). Our team is actively investigating with Mastercard to determine the root cause and assess the full scope of impact. A follow-up notification with more detail will be provided once Mastercard completes their analysis.
investigating
On Wednesday, July 15, 2026, Marqeta engineers detected a new issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 13:04 PT (20:04 UTC). Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
STIPs on the Visa and Pulse Networks
Source not attested
Last archived state: resolved
View archived record details
monitoring
On Wednesday, July 15, 2026, Marqeta engineers detected a brief issue affecting Stand-In Processing (STIP) across Visa and Pulse card networks occurred between 07:05 and 07:10 PT. Our team is actively monitoring the system for long term stability and will be sharing an update once the monitoring concluded. We appreciate your patience throughout the resolution process.
Mastercard 3DS Degraded Traffic
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
We see traffic returning but we have not heard confirmation from Mastercard that the issue is resolved, we are continuing to monitor to ensure full resolution from the network
identified
We see traffic returning but we have not heard confirmation from Mastercard that the issue is resolved, we are continuing to monitor to ensure full resolution from the network
identified
On Wednesday, July 15, 2026, Marqeta engineers detected an issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 00:48 PT (07:48 UTC). Our team has contacted Mastercard and they have confirmed this as their network-side outage affecting 3DS. They have confirmed they are continuing to investigate and will begin to provide updates as they determine them. A follow-up notification with more detail will be posted here as soon as Mastercard shares it.
investigating
On Wednesday, July 15, 2026, Marqeta engineers detected an issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 00:48 PT (07:48 UTC). Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
STIPs on Multiple Card Networks
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
On Tuesday, July 14, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 13:35 PT. Our engineering team has identified the root cause as a brief network connectivity issue that has been restored. We are actively monitoring our systems to ensure continued stability and will provide a final resolving update once monitoring is concluded.
investigating
On Tuesday, July 14, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 13:35 PT. Our team is actively investigating the root cause and assessing the full scope of impact. We will follow up with additional details as soon as more information is available. A follow-up notification with more detail will be sent within 30 minutes.
Visa Settlement Delay
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
On July 9, 2026, Marqeta investigated an issue reported on Visa’s Settlement Wires Service affecting a subset of international settlement wires, resulting in delays to settlement processing. Visa confirmed the identification of the source of the disruption and proceeded with the mitigation as of 3:41 PM PT (22:41 UTC) on July 9, 2026. Our engineering teams are actively monitoring to ensure long-term system stability.
investigating
Marqeta is investigating a Visa settlement delay affecting today's incoming and outgoing transfers. We have been in direct contact with Visa and they have confirmed that they are addressing the root cause. We are actively monitoring the situation and will provide an update as soon as we have more information.
STIPs on Multiple Card Networks
Source not attested
Last archived state: resolved
View archived record details
monitoring
On Wednesday, July 8, 2026, Marqeta engineers detected a brief issue affected elevated Stand-In Processing (STIP) across multiple card networks between 02:55 and 03:05 PT. The case is currently stable and our engineering teams are actively monitoring to ensure long-term system stability.
Misattributed SMS Verification Messages for Australian Cardholders
minor Source not attested
Last archived state: resolved
View archived record details
identified
Marqeta engineers are aware of an issue affecting SMS one-time passcode (OTP) messages sent to cardholders in Australia. Impacted messages are currently being delivered with an "Unverified" sender name instead of the program's normal sender ID. Please note that message delivery itself is not blocked, and cardholders are still successfully receiving and able to use their verification codes. We have identified the root cause as an issue with our upstream SMS provider and have escalated it to ...
June 2026
Apple Pay Provisioning Stability
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Marqeta engineers detected a recurrence of issues affecting Apple Pay provisioning between 16:00 PT and 16:30 PT. Traffic has since returned to normal, and services are currently operating as expected. We are continuing to closely monitor the situation to ensure sustained stability. The next update will be provided when new information becomes available.
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