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71.1%of 45 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
67.9%
28
9
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We have received reports that the issue with delivery of Email verification MFA for Workspace has been mitigated by Microsoft, and we are monitoring the results.
investigating
We have received reports of an issue with delivery of Email verification MFA for Workspace.
We are investigating this issue and will update this page when we have more information.
We are continuing to monitor the implemented fix for the online store, to ensure that no further issues occur.
monitoring
We’ve implemented a fix for the online store and we’re monitoring the results to make sure no further issues occur.
investigating
We have received reports that customers are unable to purchase Protect licenses on store.knowbe4.com. We are investigating this issue and will update this page when we have more information.
monitoring
We’ve implemented a fix and we’re monitoring the results to make sure no further issues occur.
investigating
We are investigating users being unable to purchase Protect licenses on store.knowbe4.com. We will update this page when we have more information.
Legacy Incident Archive
31 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
KCM GRC - 500 Errors Upon Login
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have identified an issue where users may receive a 500 error upon logging into KCM GRC. A fix has been implemented, and we will continue to monitor this issue.
investigating
We have identified an issue where users may receive a 500 error upon logging into KCM GRC, and our engineering team is looking into a fix.
Phishing test report tab unavailable
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We have received reports of the Phishing test reports tab currently being unavailable. We are investigating this issue and will update this page when we have more information.
KnowBe4 Security Center (KSC) | Human Risk Managment Widget Showing No Results
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We’ve implemented a fix for the Human Risk Management widget and we’re monitoring the results to make sure no further issues occur.
investigating
We have received reports that the Human Risk Managment widget is showing no results in the KnowBe4 Security Center. We are investigating this issue and will update this page when we have more information.
Data and User Inconsistencies in Reporting
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We've identified an issue that has resulted in inconsistent reporting, and our engineering team is looking into a fix.
KSAT - Widespread User Profile Access Issues
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We have received reports of 500 errors occurring when navigating to user profiles. We are investigating this issue and will update this page when we have more information.
May 2026
Unable to upload custom content to the new Modstore
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue preventing customers from uploading custom content to the new Modstore
Protect - Intermittent Issues with Sending Emails (UK Only)
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We’ve implemented a fix and we’re monitoring the results to make sure no further issues occur.
investigating
We have received reports that there is a Intermittent issue sending emails for Protect. We are investigating this issue and will update this page when we have more information.
New Modstore 500 Errors
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We've received reports that customers are unable to access the new Modstore experience and are receiving 500 errors. We are investigating these issues and will update this page when we have more information.
Microsoft Ribbon PAB Operation Timeout
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are seeing errors when using the Microsoft Ribbon Phish Alert Button (PAB) to report emails in Classic Outlook. Our team is aware and investigating these errors.
KSAT Latency Issues
Source not attested
Last archived state: resolved
View archived record details
monitoring
Our team has identified an issue causing latency with the KSAT console. A fix has been implemented and we will continue to monitor.
