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PhishER - Message Processing Delays

Minor Impact Resolved Duration: 3h 35m August 26, 2026
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Current answer

KnowBe4 experienced a minor incident: PhishER - Message Processing Delays. ServiceAlert observed recovery on Aug 26, 2026.

Official KnowBe4 status page Current KnowBe4 status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
Inbox

Incident Timeline

Monitoring
Our engineering team has implemented a fix for the issue that causing message processing delays in PhishER, and we are monitoring the results.
Aug 26, 2026 at 4:46 PM UTC
Investigating
We have identified an issue where users may experience delays in messages being processed, and our engineering team is looking into a fix.
Aug 26, 2026 at 4:19 PM UTC
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