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iSAMS Ltd Outage History

Uptime record, past incidents, and downtime history for iSAMS Ltd.

Checking current status...
87% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 91.7% 12 1
April 2026 83.3% 30 5
March 2026 100% 4 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
iSAMS Idenity Portal
major

Started: May 10, 9:07 AM

investigating
Dear customers, We have resolved the issues affecting our Identity Portal, and our Support Guidance area is now available again. We are, however, continuing to experience an issue with our Zendesk support system. As a result, we are currently unable to accept phone calls, live chats, or review support tickets. This is being treated as a critical priority, and we will provide further updates as soon as more information is available. Please accept our sincere apologies for any inconvenience cau...
May 10, 1:35 PM
investigating
Dear Customers, We are aware of an issue affecting our Identity Portal and are treating this as an urgent priority. Should you be unable to access the portal and require a support please email helpdesk@isams.com - Note this issue is also impacting our iSAMS support team who are unable to access our support system therefore any queries will be addressed when access is restored. Please accept our apologies for any inconvenience.
May 10, 9:07 AM
April 2026
30/04/2026 - iSAMS Performance
minor

Started: Apr 30, 7:09 AM

investigating
Dear Customers, We are aware of an issue affecting a small number of our customers, Our resolution team are currently working on a solution. Please accept our apologies for any disruption to services.
Apr 30, 7:09 AM
29/04/2026 - iSAMS Performance
minor

Started: Apr 29, 7:53 AM

investigating
Dear customers, We are aware of issues affecting some of our customers, this is being treated as a priority issue and our resolution teams are actively working on this now. We will provide further updates as soon as possible, please accept our apologies for any disruption caused.
Apr 29, 7:53 AM
20/04/2026 iSAMS Performance Issues
major

Started: Apr 20, 7:25 AM

investigating
Dear Customers, We are aware of some customers experiencing performance issues. Our teams are actively investigating this as a matter of urgency and updates will be provided as soon as possible. Please accept our apologies for any disruption.
Apr 20, 7:25 AM
17/04/2026 - iSAMS Performance Issues
major

Started: Apr 17, 8:38 AM

monitoring
Dear customer, Services are now coming back on line following a service restart. We will continue investigations to identify the root cause. Please accept our apologies for any disruption during this period.
Apr 17, 9:13 AM
investigating
Dear Customers, We are aware of an issue affecting one of our hosting servers. Our team are actively working on a solution and we expect to have this resolved shortly. Please accept our apologies for any disruption caused.
Apr 17, 8:38 AM
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