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Instructure (Canvas LMS) Outage History

Daily provider-status observations and published incident history for Instructure (Canvas LMS).

Operational

Instructure (Canvas LMS) is operational. Verified . Official provider source.

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72.4% of 58 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 73.3% 30 8

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Edit discussion page error when Checkpoints disabled
minor Observed active window 2h 25m

View incident details and source

Started:

Canvas LMS Instructure us-east-1 ap-southeast-1 ap-southeast-2
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some Users May Be Unable To Log Into Canvas
minor Observed active window 1h 46m

View incident details and source

Started:

Canvas LMS
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
September 2026
Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users
minor Observed active window 2h 0m

View incident details and source

Started:

Canvas LMS us-west-2
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Some users are experiencing errors when interacting with SCORM packages.
minor Observed active window 22m

View incident details and source

Started:

Canvas LMS eu-west-1
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels.
minor Observed active window 6h 37m

View incident details and source

Started:

Support: Phones/Chat Support: Webform/email
investigating
We are continuing to investigate this issue.
investigating
Our ticketing system provider has confirmed a service disruption causing errors and intermittent access. We are closely monitoring their status page for updates: https://status.salesforce.com/incidents/20004433 .
investigating
We are currently investigating this issue.
Some users are experiencing slow load times when accessing Canvas
minor Observed active window 37m

View incident details and source

Started:

Canvas LMS eu-west-1
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Canvas support phone system is experiencing connection issues
minor Observed active window 5h 37m

View incident details and source

Started:

Support: Phones/Chat
investigating
We are currently investigating this issue.
Errors Following Item Creation In Canvas
minor Observed active window 18m

View incident details and source

Started:

Canvas LMS us-east-1
monitoring
A fix has been implemented and we are monitoring the results.
investigating
A small group of users may encounter 404 errors or page not found errors immediately after item creation in Canvas.
Slow loading and page error messages when accessing New Quizzes
minor Observed active window 31m

View incident details and source

Started:

Canvas LMS
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Some users are experiencing slow loading and page error messages when accessing New Quizzes in Canvas.
Some users are experiencing slow load times and page errors when accessing New Quizzes
minor Observed active window 58m

View incident details and source

Started:

Canvas LMS us-east-1
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.

Legacy Incident Archive

62 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

April 2026
Canvas Data 2 is showing latency in pulling weblog data
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are not processing for some users
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some users may experience error messages when grading Classic Quizzes
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some users in the IAD region who are using a trust instance are unable to log into Canvas.
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Some users may experience errors when accessing Canvas Career.
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some Users May Encounter Sporadic Errors When Logging into Canvas.
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results. If users are still seeing these errors, clearing browser cache and cookies may resolve the behavior.
investigating
We are continuing to investigate this issue.
investigating
If you see these errors in a regular browser, clearing cache and cookies may resolve them.
investigating
We are currently investigating this issue, and have seen increased reports from users accessing via Respondus.
Some users may be experiencing slowness or timeout errors when accessing Canvas. Currently it appears to be affecting users that cross-domain multiple canvas instances together.
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
Some users may experience degraded performance when attempting to login to Canvas.
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Some users are seeing Canvas Under Heavy Load error when accessing Canvas.
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some Users Experiencing Slowness and Page Errors in Canvas
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
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