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72.4%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
73.3%
30
8
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
SIN Users getting a Website is under heavy Load (request timed out)
A fix has been implemented and we are monitoring the results.
investigating
Mastery Connect has identified that for a limited number of assessments, students may be unable to submit or resume a started assessment. We are still investigating the full scope but show no evidence that this is impacting Mastery Predictive Assessments.
Legacy Incident Archive
62 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Free-for-Teacher users may encounter errors when accessing Canvas
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Users may encounter errors when trying to access Canvas, Catalog, Mastery Connect or Portfolio
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented in all regions for all affected products. We are currently monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
Mastery Connect is accessible once again. Our team is monitoring it, while working on restoring other impacted services in all regions.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
Canvas and our other impacted services are now accessible from our EU servers once again. Our team is monitoring this and working on restoring access to other regions as well.
identified
AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status
identified
AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status
investigating
AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status
investigating
AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status
investigating
AWS Cloudfront has a global outage. We investigating the issue together with AWS experts. You can follow updates from their team here: https://health.aws.amazon.com/health/status
investigating
AWS Cloudfront has a global outage. We investigating the issue together with AWS experts. You can follow updates from their team here: https://health.aws.amazon.com/health/status
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Canvas User pages not accessible.
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Roll Call database misconfiguration for some users
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
Users will see a notification that Roll Call is down for maintenance when attempting to access
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
A small subset of users may experience page errors when accessing Canvas.
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
Some Users May Encounter Errors When Attempting To Log Into Canvas
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some users are experiencing errors when logging into Canvas on Android devices.
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
June 2026
Sistemic rostering and grade sync delays
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating the reported delays for Sistemic rostering and grade syncs.
Some users in Western Europe are experiencing slow load times in Canvas DocViewer.
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
Users attempting to access Canvas Portfolio are getting an error when attempting to access
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
