SIN Users getting a Website is under heavy Load (request timed out)
View the provider incident record →Current answer
Instructure (Canvas LMS) experienced a minor incident: SIN Users getting a Website is under heavy Load (request timed out). ServiceAlert observed recovery on Sep 1, 2026.
Official Instructure (Canvas LMS) status page Current Instructure (Canvas LMS) status
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Incident Lifecycle
Affected Components
Canvas LMS
ap-southeast-1
Incident Timeline
Identified
The issue has been identified and a fix is being implemented.
Sep 1, 2026 at 7:46 AM UTC
Investigating
We are continuing to investigate this issue.
Sep 1, 2026 at 7:41 AM UTC
Investigating
We are currently investigating this issue.
Sep 1, 2026 at 7:26 AM UTC
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