PDX Users getting a Website is under heavy Load (request timed out)
View the provider incident record →Current answer
Instructure (Canvas LMS) experienced a major incident: PDX Users getting a Website is under heavy Load (request timed out). ServiceAlert observed recovery on Aug 31, 2026.
Official Instructure (Canvas LMS) status page Current Instructure (Canvas LMS) status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Canvas LMS
us-west-2
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
Aug 31, 2026 at 10:26 PM UTC
Monitoring
We are continuing to monitor for any further issues.
Aug 31, 2026 at 9:53 PM UTC
Monitoring
We are continuing to monitor for any further issues.
Aug 31, 2026 at 9:04 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Aug 31, 2026 at 8:21 PM UTC
Investigating
We are continuing to investigate this issue, but we believe we have currently mitigated the error users were receiving.
Aug 31, 2026 at 8:11 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 31, 2026 at 7:39 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 31, 2026 at 7:08 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 31, 2026 at 6:42 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 31, 2026 at 6:12 PM UTC
Investigating
We are currently investigating this issue.
Aug 31, 2026 at 5:49 PM UTC
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