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Formstack Outage History

Uptime record, past incidents, and downtime history for Formstack.

Checking current status...
83.5% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 84% 25 4
April 2026 80% 30 6
March 2026 83.9% 31 5
February 2026 100% 5 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Formstack Documents Returning 404 Errors When Accessing Documents and Builder Tabs
minor

Started: May 20, 1:32 PM

identified
The issue has been identified and a fix is being implemented.
May 20, 2:09 PM
investigating
We are currently investigating reports of users receiving 404 errors when accessing Formstack Documents through the OnlyOffice builder experience. At this time, we are seeing impact specifically related to the OnlyOffice builder. Native builder functionality, Manage Files access, and PDF uploads are currently operating as expected. Our team is actively working to identify the root cause and assess the full scope of impact. Additional updates will be provided as more information becomes availa...
May 20, 1:32 PM
reCaptcha Verification Login Loop
major

Started: May 12, 2:53 PM

investigating
We are currently investigating an issue where reCAPTCHA verification during login is looping back to the verification step for a limited number of accounts. Our team is actively investigating the root cause.
May 12, 2:56 PM
investigating
We are currently investigating an issue where reCAPTCHA verification during login is looping back to the verification step for a limited number of accounts. Our team is actively investigating the root cause.
May 12, 2:53 PM
Investigating intermittent Salesforce Delivery authentication and merge failures.

Started: May 11, 4:21 PM

monitoring
We have implemented a fix and are currently monitoring the results.Some customers may still need to re-authenticate their Salesforce connection before Salesforce Delivery resumes successfully. If you continue to experience merge or delivery failures, please re-authenticate your Salesforce connection and retry the affected delivery. We will continue monitoring the situation and provide additional updates as needed.
May 11, 5:14 PM
identified
The issue has been identified and a fix is being implemented.
May 11, 4:50 PM
investigating
Due to recent Salesforce OAuth/security changes, some customers may experience Salesforce Delivery/authentication failures. Affected users may experience merge or delivery failures accompanied by errors such as: “INVALID_SESSION_ID: Session expired or invalid” “Could not refresh your Salesforce access token” In some cases, re-authenticating the Salesforce connection temporarily restores functionality, though reports indicate the issue may recur.Our Engineering team is actively inves...
May 11, 4:21 PM
Streamline: Workflow Issue Between Forms and Document Steps with Mapping
minor

Started: May 8, 6:15 PM

monitoring
We have identified an issue in Streamline workflows where workflow sessions may experience unexpected behavior when transitioning from a Forms step to a Document step with field mappings configured between the steps. A fix has been implemented, and we are currently monitoring the results.
May 8, 6:41 PM
identified
We have identified an issue in Streamline workflows where workflow sessions may experience unexpected behavior when transitioning from a Forms step to a Document step with field mappings between the steps. Our team is currently working on a fix.
May 8, 6:15 PM
Customers intermittently prompted to sign in while signing Formstack Sign documents
minor

Started: May 8, 6:11 PM

investigating
We are investigating reports of customers being intermittently prompted to sign in while signing Formstack Sign documents.
May 8, 6:11 PM
April 2026
Formstack Sign API Not Updating Document Status
minor

Started: Apr 29, 3:05 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 29, 3:31 PM
identified
The issue has been identified and a fix is being implemented.
Apr 29, 3:08 PM
investigating
We are currently investigating an issue where the Formstack Sign API may not reflect updated document statuses after the signing process is completed. Signing workflows are completing successfully, but some integrations may not receive the correct status updates. Our team is actively working to identify and resolve the issue.
Apr 29, 3:05 PM
Streamline Experiencing Errors in Project Workflows
major

Started: Apr 24, 1:25 PM

identified
The issue has been identified and a fix is being implemented.
Apr 24, 1:30 PM
investigating
We are continuing to investigate this issue.
Apr 24, 1:30 PM
investigating
We are currently investigating reports of errors affecting some Streamline projects. Impacted users may see a “Something went wrong” message while progressing through affected workflows. Our engineering teams have identified a likely frontend issue introduced in a recent deployment and are actively working to confirm root cause and prepare remediation. We will provide another update as soon as more information is available.
Apr 24, 1:25 PM
Streamline Workflow Session Disruption
minor

Started: Apr 14, 12:58 PM

identified
The issue has been identified and a fix is being implemented.
Apr 14, 1:17 PM
investigating
We are investigating an issue affecting workflow sessions in Streamline (us.streamline.intellistack.app), where users may be unable to run sessions in production. Workaround: As a temporary solution, replace intellistack.app with formstack.app in Session URLs.
Apr 14, 12:58 PM
Forms: Partial Submissions Unavailable
minor

Started: Apr 10, 4:06 PM

identified
Partial Submissions in Formstack Forms are currently unavailable. The issue has been identified, and the engineering team is actively working on implementing a fix while systems are being closely monitored.
Apr 10, 4:06 PM
Sign: Blank page when logging in
critical

Started: Apr 7, 1:41 PM

monitoring
A fix has been released for the issue causing a blank screen after login. You can now be able to successfully log in and access the application.
Apr 7, 2:12 PM
identified
We have identified the cause of an issue where customers experience a blank screen after logging in. Our team is actively working on implementing a fix.
Apr 7, 1:41 PM
Streamline: Intermittent Workflow Publish Failures
minor

Started: Apr 1, 2:17 PM

identified
We are continuing to work on a fix for this issue.
Apr 1, 2:18 PM
identified
We are currently experiencing an issue where some workflows may fail to publish. This does not impact live workflows or active sessions; however, publishing a new version may fail for some workflows. Our team has identified the root cause and prepared a fix. We are working to deploy the solution and will provide updates as progress continues.
Apr 1, 2:17 PM
March 2026
Formstack Sign: Document Upload Delays and Failures
minor

Started: Mar 31, 5:22 PM

investigating
We are currently investigating an issue affecting Formstack Sign that may cause failures or delays when uploading documents.
Mar 31, 5:22 PM
Users Unable to Access Workspace via Workflows Pro
minor

Started: Mar 30, 6:35 PM

identified
The issue has been identified and a fix is being implemented.
Mar 30, 6:58 PM
investigating
We are currently investigating an issue where some Workflows Pro customers are unable to access their Workspace. At this time, all other functionality outside of the Workspace remains operational. Our engineering team is actively working to identify the root cause. We will provide updates as more information becomes available.
Mar 30, 6:35 PM
Incorrect Document Output in Sign Flows with Separate Delivery Enabled
minor

Started: Mar 19, 8:02 PM

identified
The issue has been identified and a fix is being implemented.
Mar 19, 8:24 PM
investigating
We are currently investigating reports of incorrect document output in Formstack Sign for workflows configured to return documents separately. Affected users may experience documents being combined, incorrectly split, out of order, or missing from the final output. Our engineering team is actively working to identify the root cause and implement a resolution.
Mar 19, 8:02 PM
Email Delivery Disruption
major

Started: Mar 17, 7:05 PM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 17, 10:28 PM
identified
The issue has been identified and a fix is being implemented.
Mar 17, 7:06 PM
investigating
We are currently investigating an issue impacting email delivery, resulting in some messages not being delivered. Our team is actively working to restore full service and will provide updates as more information becomes available.
Mar 17, 7:05 PM
Streamline: Notifications not sending
minor

Started: Mar 17, 3:29 PM

monitoring
A fix has been implemented for the issue affecting Streamline Notifications where notification steps were not sending as expected. Workflows are now sending notifications correctly. SMS notifications were not impacted during this incident.
Mar 17, 3:51 PM
investigating
We are investigating an issue affecting Streamline Email Notifications where notification steps may not send as expected. Impacted workflows do not fail and may appear to complete successfully, but notification steps can silently fail to deliver notifications. SMS notifications are not impacted and are sending as expected. Our team is actively investigating the root cause. We will share another update as soon as we have more information.
Mar 17, 3:29 PM
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