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45.3%of 75 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
44.8%
29
16
September 2026
35.7%
28
18
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Forma Build (Australia)Forma Build (European Union)Forma Data Management (Australia)Forma Data Management (European Union)
investigating
We are continuing to investigate reports where customers are unable to create issues using pushpins in Forma Data Management and Forma Build in the European Union and Australia region. We will provide an update within 2 hours or sooner if we have more information to share.
investigating
We are continuing to investigate reports where customers are unable to create issues using pushpins in Forma Data Management and Forma Build in the European Union and Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate reports where customers are unable to create issues using pushpins in Forma Data Management and Forma Build in the European Union and Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports where customers are unable to create issues using pushpins in Forma Data Management and Forma Build in the European Union and Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are unable to create/access file or folders using BIM 360 Docs in the European Union region. It was subsequently determined that Revit Cloud Worksharing / Cloud Models and Forma Data Management was also impacted in European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to create file or folders using BIM 360 Docs in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are unable to complete project setup for projects created from templates within Forma Build and Forma Data Management in the US region. We will provide an update within 4 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to complete project setup for projects created from templates within Forma Build and Forma Data Management in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to complete project setup for projects created from templates within Forma Build and Forma Data Management in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to complete project setup for projects created from templates within Forma Build and Forma Data Management in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to complete project setup for projects created from templates within Forma Build and Forma Data Management in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of customers experiencing an issue where they are unable to complete project setup for projects created from templates within Forma Build and Forma Data Management in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Forma Mobile AppForma Mobile App (Australia)Forma Mobile App (Canada)Forma Mobile App (European Union)Forma Mobile App (Germany)Forma Mobile App (India)Forma Mobile App (Japan)Forma Mobile App (UK)
identified
We have identified the cause of the issue where customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 6 hours or sooner if we have more information to share.
identified
We have identified the cause of the issue where customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 6 hours or sooner if we have more information to share.
identified
We have identified the cause of the issue where customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 4 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 3 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 60 minutes or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 60 minutes or sooner if we have more information to share.
identified
We have identified the cause of the issue where customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to work on resolving this service disruption caused by a third-party service provider that is affecting a subset of customers in Australia, New Zealand, and the Pacific Islands experiencing issues using passkey sign-in when accessing multiple Autodesk products. Subsequently, we identified that additional authentication methods, including Time-based One-Time Password (TOTP) and Text messaging (SMS) authentication, were also impacted for a subset of users in all regions. As a workaround, affected customers can continue to sign in using their email address and password or another available sign-in method. We will provide an update within 60 minutes or sooner if we have more information to share.
identified
We have identified the source of the problem that is affecting a subset of customers in Australia, New Zealand, and the Pacific Islands experiencing issues using passkey sign-in when accessing multiple Autodesk products. As a workaround, affected customers can continue to sign in using their email address and password or another available sign-in method. We are actively working with our third-party service provider to restore services as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating a service disruption caused by a third-party service provider that is affecting a subset of customers in the Oceania region including Australia, New Zealand, and Pacific Island countries experiencing issues using passkey sign-in when accessing multiple Autodesk products. As a workaround, affected customers can continue to sign in using their email address and password or another available sign-in method. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where a subset of Fusion customers are unable to open non-native CAD files uploaded through Fusion Web. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
FPTRFPTR HomeFPTR Live ReviewFPTR Notifications and WebhooksFPTR Site Activity MonitorFPTR Transcoding
identified
We are continuing to work on resolving this issue where customers are unable to access Flow Production Tracking as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
identified
We have identified the cause of the issue where customers are unable to access Flow Production Tracking. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access Flow Production Tracking. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of customers experiencing an issue where they are unable to access FPTR and FPTR Home. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers may be unable to view their subscribed products or manage users through their Autodesk account. We are actively looking into this issue and will provide an update within 60 minutes, or sooner if additional information becomes available.
We have identified the cause of the issue where a subset of customers are unable to access the User Management tab in their Autodesk Account or view seats associated with renewed products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where a subset of customers are unable to access the User Management tab in their Autodesk Account or view seats associated with renewed products. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where a subset of customers are unable to access User Management tab in their Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are unable to access model lists in BIM Collaborate in the US and European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Legacy Incident Archive
100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
PlanGrid
minorSource not attested
Last archived state: resolved
View archived record details
PlanGrid
investigating
We are investigating an issue where customers are unable to access PlanGrid due to failures in license renewal and assignment. Active licenses are not impacted. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Forma Build
minorSource not attested
Last archived state: resolved
View archived record details
Forma Build
investigating
We are continuing to investigate reports where a subsets of customers are unable to change and persist asset visibility permissions in Forma Build in the US region. We will provide an update within 2 hrs or sooner if we have more information to share.
investigating
We are investigating reports where a subsets of customers are unable to change and persist asset visibility permissions in Forma Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk.com
minorSource not attested
Last archived state: resolved
View archived record details
Autodesk.com
identified
We are continuing to work on resolving this issue where customers are unable to see and access the User Management tab within Autodesk.com as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where customers are unable to see and access the User Management tab within Autodesk.com as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
identified
We have identified the cause of the issue where customers are unable to see and access the User Management tab within Autodesk.com. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to see and access the User Management tab within Autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Tinkercad
minorSource not attested
Last archived state: resolved
View archived record details
Tinkercad
investigating
We are investigating an issue where educational customers are unable to access their historical data, classes, projects, and curriculum content in Tinkercad. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Multiple Autodesk Products
minorSource not attested
Last archived state: resolved
View archived record details
BIM CollaborateBIM Collaborate (Australia)BIM Collaborate (Canada)BIM Collaborate (European Union)BIM 360 Design CollaborationBIM Collaborate (Germany)BIM 360 Design Collaboration (European Union)BIM Collaborate (India)BIM 360 DocsBIM Collaborate (Japan)BIM 360 Docs (European Union)BIM Collaborate (UK)APS - Data ExchangeBIM 360 Field ManagementAPS - Data ManagementBIM 360 Field Management (European Union)APS - Data Management (Australia)BIM 360 Glue [EOL]Forma - Admin ConsoleAPS - Data Management (Canada)BIM 360 Glue (European Union) [EOL]Forma - Admin Console (Australia)APS - Data Management (European Union)BIM 360 InsightForma - Admin Console (Canada)APS - Data Management (Germany)BIM 360 Insight (European Union)Forma - Admin Console (European Union)APS - Data Management (India)BIM 360 Model CoordinationForma - Admin Console (Germany)APS - Data Management (Japan)BIM 360 Model Coordination (European Union)Forma - Admin Console (India)APS - Data Management (UK)APS - Developer PortalForma - Admin Console (Japan)Forma - Admin Console (UK)BIM 360 Project HomeForma - AutoSpecsBIM 360 Project Home (European Union)APS - Model DerivativeForma - Cost ManagementBIM 360 Project ManagementAPS - WebhooksCollaboration for AutoCAD Plant 3DBIM 360 Project Management (European Union)Collaboration for AutoCAD Plant 3D (Australia)Collaboration for AutoCAD Plant 3D (European Union)Forma - Data ConnectorFusionGenerative DesignForma - ReportsInfraWorksRevit Cloud Model UpgradeRevit Cloud Worksharing / Cloud ModelsRevit Cloud Worksharing / Cloud Models (Australia)Revit Cloud Worksharing / Cloud Models (Canada)Revit Cloud Worksharing / Cloud Models (European Union)Revit Cloud Worksharing / Cloud Models (Germany)Forma BuildRevit Cloud Worksharing / Cloud Models (India)Forma Build (Australia)Revit Cloud Worksharing / Cloud Models (Japan)Revit Cloud Worksharing / Cloud Models (UK)Forma Build (Canada)Forma Build (European Union)Forma Build (Germany)Forma Build (India)Forma Build (Japan)Forma Build (UK)Forma - InsightForma Data ManagementForma Data Management (Australia)Forma Data Management (Canada)Forma Data Management (European Union)Forma Data Management (Germany)Forma Data Management (India)Forma Data Management (Japan)Forma Data Management (UK)Forma Takeoff
investigating
We are continuing to investigate a service disruption affecting multiple Autodesk products. It has subsequently been identified that a few additional Autodesk products are also impacted. We will provide an update within 60 minutes, or sooner if more information becomes available.
investigating
We are investigating a service disruption that is affecting multiple Autodesk Products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Generative Design
minorSource not attested
Last archived state: resolved
View archived record details
Generative Design
investigating
We are investigating an issue where customers are experiencing failures while submitting jobs in Generative Design. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Multiple Autodesk Products
minorSource not attested
Last archived state: resolved
View archived record details
BIM 360 Design CollaborationBIM 360 Glue [EOL]Forma - Admin ConsoleBIM 360 Model CoordinationForma - AutoSpecsAPS - Model DerivativeForma - Cost ManagementForma - Data ConnectorFusionForma - My HomeIdentity, Licensing & EntitlementForma - ReportsForma - SpecificationsForma BuildForma - InsightForma Data ManagementForma Design CollaborationForma Carbon InsightsForma Mobile AppForma Takeoff
investigating
We are continuing to investigate where customers are intermittently experiencing issues while accessing multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are intermittently experiencing issues while accessing multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are intermittently experiencing issues while accessing multiple Autodesk products in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk account
minorSource not attested
Last archived state: resolved
View archived record details
Autodesk account
investigating
We are investigating an issue where customers are experiencing issues accessing classic subscription details, cases, and quotes in Autodesk Account, and partners are encountering failures with the GetQuotes and GetOpportunity APIs in Partner Center portal. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk Assistant
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are unable to access Autodesk Assistant across all Autodesk Forma products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
APS - Model Derivative | Fusion | Fusion Team
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate where customers are experiencing latency when accessing APS - Model Derivative. We subsequently identified where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion and Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing latency when accessing APS - Model Derivative. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.