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46.1%of 76 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
44.8%
29
16
September 2026
35.7%
28
18
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are investigating an issue where customers are unable to view data under the Reporting tab or export reports in the Account account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are experiencing failures when performing certain workflow actions in BIM 360 Cost Management in the European Union region. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk Account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We subsequently identified that this issue is also affecting Education customers attempting to activate software on additional devices. We will provide an update within 7 hours or sooner if we have more information to share. Thank you for your patience.
identified
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk Account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We subsequently identified that this issue is also affecting Education customers attempting to activate software on additional devices. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
identified
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk Account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We subsequently identified that this issue is also affecting Education customers attempting to activate software on additional devices. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
identified
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk Account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We subsequently identified that this issue is also affecting Education customers attempting to activate software on additional devices. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
identified
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk Account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We subsequently identified that this issue is also affecting Education customers attempting to activate software on additional devices. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
identified
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
identified
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
identified
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
identified
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
investigating
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
BIM CollaborateBIM Collaborate (Australia)BIM Collaborate (Canada)BIM Collaborate (European Union)BIM Collaborate (Germany)BIM Collaborate (India)BIM Collaborate (Japan)BIM Collaborate (UK)BuildingConnectedContent CatalogContent Catalog (Australia)Content Catalog (European Union)Forma - Admin ConsoleForma - Admin Console (Australia)Forma - Admin Console (Canada)Forma - Admin Console (European Union)Forma - Admin Console (Germany)Forma - Admin Console (India)Forma - Admin Console (Japan)Forma - Admin Console (UK)Forma - AutoSpecsForma - Cost ManagementForma - Cost Management (Australia)Forma - Cost Management (Canada)Forma - Cost Management (European Union)Forma - Cost Management (Germany)Forma - Cost Management (India)Forma - Cost Management (Japan)Forma - Cost Management (UK)Forma - Data ConnectorForma - Data Connector (Australia)Forma - Data Connector (Canada)Forma - Data Connector (European Union)Forma - Data Connector (Germany)Forma - Data Connector (India)Forma - Data Connector (Japan)Forma - Data Connector (UK)Forma - My HomeForma - My Home (Australia)Forma - My Home (Canada)Forma - My Home (European Union)Forma - My Home (Germany)Forma - My Home (India)Forma - My Home (Japan)Forma - My Home (UK)Forma - ReportsForma - Reports (Australia)Forma - Reports (Canada)Forma - Reports (European Union)Forma - Reports (Germany)Forma - Reports (India)Forma - Reports (Japan)Forma - Reports (UK)Forma - SpecificationsForma - Specifications (Australia)Forma - Specifications (Canada)Forma - Specifications (European Union)Forma - Specifications (Germany)Forma - Specifications (India)Forma - Specifications (Japan)Forma - Specifications (UK)Forma BuildForma Build (Australia)Forma Build (Canada)Forma Build (European Union)Forma Build (Germany)Forma Build (India)Forma Build (Japan)Forma Build (UK)Forma - InsightForma - Insight (Australia)Forma - Insight (Canada)Forma - Insight (European Union)Forma - Insight (Germany)Forma - Insight (India)Forma - Insight (Japan)Forma - Insight (UK)Forma Data ManagementForma Data Management (Australia)Forma Data Management (Canada)Forma Data Management (European Union)Forma Data Management (Germany)Forma Data Management (India)Forma Data Management (Japan)Forma Data Management (UK)Forma Design CollaborationForma Design Collaboration (Australia)Forma Design Collaboration (Canada)Forma Design Collaboration (European Union)Forma Design Collaboration (Germany)Forma Design Collaboration (India)Forma Design Collaboration (Japan)Forma Design Collaboration (UK)Forma Carbon InsightsForma Carbon Insights (Australia)Forma Carbon Insights (Canada)Forma Carbon Insights (European Union)Forma Carbon Insights (Germany)Forma Carbon Insights (India)Forma Carbon Insights (Japan)Forma Carbon Insights (UK)Forma Mobile AppForma Mobile App (Australia)Forma Mobile App (Canada)Forma Mobile App (European Union)Forma Mobile App (Germany)Forma Mobile App (India)Forma Mobile App (Japan)Forma Mobile App (UK)Forma TakeoffForma Takeoff (Australia)Forma Takeoff (Canada)Forma Takeoff (European Union)Forma Takeoff (Germany)Forma Takeoff (India)Forma Takeoff (Japan)Forma Takeoff (UK)ProEstProEst (Australia)TradeTapp
identified
We have identified the cause of the issue where customers are unable to create support cases, access live chat support, or download case-related files while accessing support services for multiple Autodesk products in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to create support cases, access live chat support, or download case-related files while accessing support services for multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to create support cases, access live chat support, or download case-related files while accessing support services for multiple Autodesk products in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
APS - AEC Data Model APIAutodesk AssistantAPS - AEC Data Model API (Canada)APS - AEC Data Model API (Australia)APS - AEC Data Model API (European Union)APS - AEC Data Model API (Germany)APS - AEC Data Model API (India)APS - AEC Data Model API (Japan)APS - AEC Data Model API (UK)APS - Automation APIAPS - Data ManagementAPS - Data Management (Australia)APS - Data Management (Canada)APS - Data Management (European Union)APS - Data Management (Germany)APS - Data Management (India)APS - Data Management (Japan)APS - Data Management (UK)APS - Developer PortalAutodesk Tandem™APS - Manufacturing Data ModelAPS - Model Derivative
identified
We have identified the cause of the issue where a subset of customers are unable to access multiple Autodesk products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to access multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate where customers are experiencing a delay in API and capacity usage data within Autodesk account. Usage data may not reflect the latest information. We will provide an update within 2 hours or sooner if we have more information to share.
investigating
We are continuing to investigate where customers are experiencing a delay in API usage data within Autodesk account. Usage data may not reflect the latest information. We have subsequently identified that capacity usage data updates may also experience delays. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing a delay in API usage data within Autodesk account. Usage data may not reflect the latest information. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate where customers are experiencing application crashes on iOS devices when attempting to create new tasks in Sheets across all PlanGrid projects within the Forma Mobile App in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports where customers are experiencing application crashes on iOS devices when attempting to create new tasks in Sheets across all PlanGrid projects within the Forma Mobile App in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate the issue where customers are experiencing delays with report generation from the Forms module within Forma Build and Forma Insight, as well as Data Connector extracts, in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate the issue where customers are experiencing delays with report generation from the Forms module within Forma Build and Forma Insight, as well as Data Connector extracts, in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of customers experiencing an issue where they are unable to generate reports from forms module within Forma Build in the US region. We subsequently determined that the cause of this issue was also affecting Forma - Insight in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of customers experiencing an issue where they are unable to generate reports from forms module within Forma Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are unable to create personal storage projects, create assets or upload binaries in Flow Platform GraphQL API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are unable to view or open shared model files in Autodesk Viewer. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Legacy Incident Archive
100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
PlanGrid
minorSource not attested
Last archived state: resolved
View archived record details
PlanGrid
investigating
We are investigating an issue where customers are unable to access PlanGrid due to failures in license renewal and assignment. Active licenses are not impacted. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Forma Build
minorSource not attested
Last archived state: resolved
View archived record details
Forma Build
investigating
We are continuing to investigate reports where a subsets of customers are unable to change and persist asset visibility permissions in Forma Build in the US region. We will provide an update within 2 hrs or sooner if we have more information to share.
investigating
We are investigating reports where a subsets of customers are unable to change and persist asset visibility permissions in Forma Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk.com
minorSource not attested
Last archived state: resolved
View archived record details
Autodesk.com
identified
We are continuing to work on resolving this issue where customers are unable to see and access the User Management tab within Autodesk.com as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where customers are unable to see and access the User Management tab within Autodesk.com as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
identified
We have identified the cause of the issue where customers are unable to see and access the User Management tab within Autodesk.com. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to see and access the User Management tab within Autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Tinkercad
minorSource not attested
Last archived state: resolved
View archived record details
Tinkercad
investigating
We are investigating an issue where educational customers are unable to access their historical data, classes, projects, and curriculum content in Tinkercad. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Multiple Autodesk Products
minorSource not attested
Last archived state: resolved
View archived record details
BIM CollaborateBIM Collaborate (Australia)BIM Collaborate (Canada)BIM Collaborate (European Union)BIM 360 Design CollaborationBIM Collaborate (Germany)BIM 360 Design Collaboration (European Union)BIM Collaborate (India)BIM 360 DocsBIM Collaborate (Japan)BIM 360 Docs (European Union)BIM Collaborate (UK)APS - Data ExchangeBIM 360 Field ManagementAPS - Data ManagementBIM 360 Field Management (European Union)APS - Data Management (Australia)BIM 360 Glue [EOL]Forma - Admin ConsoleAPS - Data Management (Canada)BIM 360 Glue (European Union) [EOL]Forma - Admin Console (Australia)APS - Data Management (European Union)BIM 360 InsightForma - Admin Console (Canada)APS - Data Management (Germany)BIM 360 Insight (European Union)Forma - Admin Console (European Union)APS - Data Management (India)BIM 360 Model CoordinationForma - Admin Console (Germany)APS - Data Management (Japan)BIM 360 Model Coordination (European Union)Forma - Admin Console (India)APS - Data Management (UK)APS - Developer PortalForma - Admin Console (Japan)Forma - Admin Console (UK)BIM 360 Project HomeForma - AutoSpecsBIM 360 Project Home (European Union)APS - Model DerivativeForma - Cost ManagementBIM 360 Project ManagementAPS - WebhooksCollaboration for AutoCAD Plant 3DBIM 360 Project Management (European Union)Collaboration for AutoCAD Plant 3D (Australia)Collaboration for AutoCAD Plant 3D (European Union)Forma - Data ConnectorFusionGenerative DesignForma - ReportsInfraWorksRevit Cloud Model UpgradeRevit Cloud Worksharing / Cloud ModelsRevit Cloud Worksharing / Cloud Models (Australia)Revit Cloud Worksharing / Cloud Models (Canada)Revit Cloud Worksharing / Cloud Models (European Union)Revit Cloud Worksharing / Cloud Models (Germany)Forma BuildRevit Cloud Worksharing / Cloud Models (India)Forma Build (Australia)Revit Cloud Worksharing / Cloud Models (Japan)Revit Cloud Worksharing / Cloud Models (UK)Forma Build (Canada)Forma Build (European Union)Forma Build (Germany)Forma Build (India)Forma Build (Japan)Forma Build (UK)Forma - InsightForma Data ManagementForma Data Management (Australia)Forma Data Management (Canada)Forma Data Management (European Union)Forma Data Management (Germany)Forma Data Management (India)Forma Data Management (Japan)Forma Data Management (UK)Forma Takeoff
investigating
We are continuing to investigate a service disruption affecting multiple Autodesk products. It has subsequently been identified that a few additional Autodesk products are also impacted. We will provide an update within 60 minutes, or sooner if more information becomes available.
investigating
We are investigating a service disruption that is affecting multiple Autodesk Products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Generative Design
minorSource not attested
Last archived state: resolved
View archived record details
Generative Design
investigating
We are investigating an issue where customers are experiencing failures while submitting jobs in Generative Design. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Multiple Autodesk Products
minorSource not attested
Last archived state: resolved
View archived record details
BIM 360 Design CollaborationBIM 360 Glue [EOL]Forma - Admin ConsoleBIM 360 Model CoordinationForma - AutoSpecsAPS - Model DerivativeForma - Cost ManagementForma - Data ConnectorFusionForma - My HomeIdentity, Licensing & EntitlementForma - ReportsForma - SpecificationsForma BuildForma - InsightForma Data ManagementForma Design CollaborationForma Carbon InsightsForma Mobile AppForma Takeoff
investigating
We are continuing to investigate where customers are intermittently experiencing issues while accessing multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are intermittently experiencing issues while accessing multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are intermittently experiencing issues while accessing multiple Autodesk products in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk account
minorSource not attested
Last archived state: resolved
View archived record details
Autodesk account
investigating
We are investigating an issue where customers are experiencing issues accessing classic subscription details, cases, and quotes in Autodesk Account, and partners are encountering failures with the GetQuotes and GetOpportunity APIs in Partner Center portal. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk Assistant
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are unable to access Autodesk Assistant across all Autodesk Forma products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
APS - Model Derivative | Fusion | Fusion Team
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate where customers are experiencing latency when accessing APS - Model Derivative. We subsequently identified where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion and Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing latency when accessing APS - Model Derivative. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.