Forge Outage History

Uptime record, past incidents, and downtime history for Forge.

Checking current status...

90-Day Trend

Monthly Uptime

Month	Uptime	Days Tracked	Days with Issues
August 2026	6.7%	15	14
July 2026	29%	31	22
June 2026	36.7%	30	19
May 2026	13.3%	15	13

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today

Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026

Autodesk Assistant

minor

Started: Aug 14, 5:44 AM

investigating

We are investigating an issue where customers are unable to access Autodesk Assistant across all Autodesk Forma products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 14, 5:44 AM

APS - Model Derivative | Fusion | Fusion Team

minor

Started: Aug 13, 1:18 PM

investigating

We are continuing to investigate where customers are experiencing latency when accessing APS - Model Derivative. We subsequently identified where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion and Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.

Aug 13, 1:56 PM

investigating

We are investigating an issue where customers are experiencing latency when accessing APS - Model Derivative. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 13, 1:18 PM

Forma Data Management (Canada) | APS - Data Management (Canada)

minor

Started: Aug 13, 11:35 AM

investigating

We are continuing to investigate an issue where customers are unable to upload files in Forma Data Management in Canada region. We subsequently determined that the cause of this issue is also affecting APS - Data Management in Canada region. We will provide an update within 60 minutes or sooner if we have more information to share.

Aug 13, 11:56 AM

investigating

We are investigating an issue where customers are unable to upload files in Forma Data Management in Canada region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 13, 11:35 AM

Flow Capture

minor

Started: Aug 12, 5:36 PM

investigating

We are investigating an issue where customers are unable to create live streams in Flow Capture. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 12, 5:36 PM

Forma Build | Forma Build (European Union)

minor

Started: Aug 11, 11:23 PM

investigating

We are investigating reports of customers experiencing an issue where they are unable to see the Photos module within projects in Forma Build in the US and European Union regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 11, 11:23 PM

Autodesk account

minor

Started: Aug 11, 7:45 PM

identified

We are continuing to work on resolving this issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.

Aug 12, 12:42 AM

identified

We are continuing to work on resolving this issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We will provide an update within 2 hours or sooner if we have more information to share.

Aug 11, 10:45 PM

investigating

We are continuing to investigate an issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.

Aug 11, 9:45 PM

investigating

Aug 11, 8:45 PM

investigating

We are investigating an issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 11, 7:45 PM

Autodesk Assistant

minor

Started: Aug 10, 2:53 PM

investigating

We are investigating an issue where customers are unable to access Autodesk Assistant across all Autodesk Forma products due to the assistant being unavailable. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 10, 2:53 PM

Autodesk Assistant

minor

Started: Aug 10, 9:59 AM

investigating

We are continuing to investigate an issue where customers are unable to initiate a live chat or create a support case through Autodesk Assistant in Fusion. We will provide an update within 60 minutes or sooner if we have more information to share.

Aug 10, 11:04 AM

investigating

We are investigating reports of an issue where customers are unable to initiate a live chat or create a support case through Autodesk Assistant in Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 10, 9:59 AM

BIM 360 Glue End of Life

maintenance

Started: Aug 6, 12:35 PM

BIM 360 Glue [EOL] BIM 360 Glue (European Union) [EOL]

monitoring

On August 4, 2026, BIM 360 Glue reached end of life (EOL). Questions? Please see the FAQ link below or contact Autodesk Support for assistance. https://help.autodesk.com/view/BIM360/ENU/?guid=GUID-5277DEB0-74F7-4314-84D7-3EF51BDC35D2

Aug 6, 12:35 PM

Forma Data Management | BIM Collaborate

minor

Started: Aug 5, 7:06 PM

identified

We have identified the cause of the issue where customers are unable to view bridged files in target projects in Forma Data Management and BIM Collaborate. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Aug 5, 8:02 PM

investigating

We are investigating reports of customers experiencing an issue where they are unable to view bridged files in target projects in Forma Data Management and BIM Collaborate. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 5, 7:06 PM

Forma Mobile App

minor

Started: Aug 4, 10:47 PM

identified

We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 8 hours or sooner if we have more information to share.

Aug 5, 4:22 PM

identified

We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 6 hours or sooner if we have more information to share.

Aug 5, 10:22 AM

identified

We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.

Aug 5, 8:30 AM

identified

We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.

Aug 5, 6:30 AM

identified

We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.

Aug 5, 4:30 AM

identified

We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.

Aug 5, 2:27 AM

identified

We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 60 minutes or sooner if we have more information to share.

Aug 5, 1:31 AM

identified

We have identified the cause of the issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Aug 5, 12:35 AM

investigating

We are continuing to investigate an issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 60 minutes or sooner if we have more information to share.

Aug 4, 11:48 PM

investigating

We are investigating an issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 4, 10:47 PM

Vault Gateway

minor

Started: Aug 4, 5:55 PM

investigating

We are investigating an issue where customers are unable to access Vault Gateway. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 4, 5:55 PM

Autodesk account

minor

Started: Aug 4, 5:15 PM

investigating

We are continuing to investigate an issue where customers are unable to access User Management within Autodesk Account. Subsequently, we have identified that this issue is also impacting multiple Autodesk products. We will provide an update within 60 minutes or sooner if we have more information to share.

Aug 4, 5:45 PM

investigating

We are investigating an issue where customers are unable to access User Management within Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 4, 5:15 PM

FPTR

minor

Started: Aug 4, 5:13 PM

investigating

We are continuing to investigate where customers are experiencing intermittent errors while navigating within FPTR. We will provide an update within 60 minutes or sooner if we have more information to share.

Aug 4, 6:14 PM

investigating

We are investigating an issue where customers are experiencing intermittent errors while navigating within FPTR. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 4, 5:13 PM

Autodesk Assistant

minor

Started: Aug 4, 9:13 AM

investigating

We are continuing to investigate an issue where customers are unable to access the Autodesk Assistant feature within Fusion. As a workaround, customers can access Autodesk Assistant through Autodesk Account (https://manage.autodesk.com/home) or Autodesk Support (https://www.autodesk.com/support). We will provide an update within 60 minutes or sooner if we have more information to share.

Aug 4, 10:17 AM

investigating

We are investigating reports where customers are unable to access the Autodesk Assistant feature within Fusion. As a workaround, customers can access Autodesk Assistant through Autodesk Account (https://manage.autodesk.com/home) or Autodesk Support (https://www.autodesk.com/support). We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 4, 9:13 AM

Forma - Insight

minor

Started: Aug 3, 4:48 PM

investigating

We are continuing to investigate an issue where customers are unable to view the latest data on the Insights Builder page within Forma - Insight in the US region. We will provide an update within 4 hours or sooner if we have more information to share.

Aug 4, 12:54 AM

investigating

Aug 3, 9:46 PM

investigating

Aug 3, 5:46 PM

investigating

We are investigating an issue where customers are unable to view the latest data on the Insights Builder page within Forma - Insight in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 3, 4:48 PM

Forma Build (Canada)

minor

Started: Aug 3, 1:27 PM

investigating

We are continuing to investigate an issue where customers are unable to download asset reports in Forma Build in Canada region. We will provide an update within 60 minutes or sooner if we have more information to share.

Aug 3, 2:34 PM

investigating

We are investigating an issue where customers are unable to download asset reports in Forma Build in Canada region. We are actively investigating and will provide an update within 60 minutes, or sooner if additional information becomes available.

Aug 3, 1:27 PM

July 2026

MEP Content Editor

minor

Started: Jul 31, 8:27 AM

identified

We are continuing to work on resolving this issue where customers are unable to upload configuration in the MEP Content Editor as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 31, 10:35 AM

identified

We have identified the cause of the issue where customers are unable to upload configuration in the MEP Content Editor. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 31, 9:20 AM

investigating

We are investigating an issue where customers are unable to upload configuration in the MEP Content Editor. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 31, 8:27 AM

Revit Cloud Worksharing / Cloud Models

minor

Started: Jul 31, 6:24 AM

investigating

We are investigating an issue where customers are experiencing issues with initial collaboration and synchronous central synchronization in Revit Cloud Worksharing / Cloud Models in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 31, 6:24 AM

BuildingConnected | TradeTapp

minor

Started: Jul 30, 7:42 PM

investigating

We are investigating reports of customers experiencing an issue where they are unable to add contacts to their qualifications in BuildingConnected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 30, 7:42 PM

APS - Data Management | Autodesk Tandem

minor

Started: Jul 30, 3:07 PM

identified

We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products. We will provide an update within 2 hours or sooner if we have more information to share.

Jul 31, 1:16 PM

identified

Jul 31, 11:15 AM

identified

Jul 31, 9:15 AM

identified

We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 2 hours or sooner if we have more information to share.

Jul 31, 7:19 AM

identified

We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 3 hours or sooner if we have more information to share.

Jul 31, 5:48 AM

identified

We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 3 hours or sooner if we have more information to share.

Jul 31, 3:56 AM

identified

We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 3 hours or sooner if we have more information to share.

Jul 31, 12:45 AM

identified

We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 3 hours or sooner if we have more information to share.

Jul 30, 10:02 PM

identified

We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 2 hours or sooner if we have more information to share.

Jul 30, 8:05 PM

identified

We have identified the cause of the issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 30, 7:11 PM

investigating

We are continuing to investigate an issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 30, 6:04 PM

investigating

Jul 30, 5:10 PM

investigating

Jul 30, 4:10 PM

investigating

We are investigating an issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 30, 3:07 PM

Revit Cloud Worksharing / Cloud Models

minor

Started: Jul 30, 5:07 AM

investigating

Jul 30, 5:07 AM

Autodesk Docs for Government | BIM Collaborate Pro for Government

minor

Started: Jul 29, 7:26 PM

investigating

We are investigating reports of customers experiencing an issue where they are unable to access or view assigned product details in Autodesk Docs for Government and BIM Collaborate Pro for Government. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 29, 7:26 PM

Forma Build | Forma Data Management | Forma Takeoff

minor

Started: Jul 29, 2:09 PM

investigating

We are investigating an issue where customers are unable to create and access new projects in Forma Build, Forma Data Management and Forma Takeoff in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 29, 2:09 PM

Autodesk Assistant

minor

Started: Jul 29, 3:45 AM

investigating

We are investigating an issue with customers are unable to chat or receive responses while using Autodesk Assistant. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 29, 3:45 AM

Autodesk Support

minor

Started: Jul 28, 5:38 PM

investigating

We are continuing to investigate reports where a subset of customers may experience delays in the fulfillment of new hub creation requests submitted through Autodesk Support for Forma Build and BIM 360 products. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 28, 10:33 PM

investigating

Jul 28, 9:38 PM

investigating

We are investigating reports where a subset of customers may experience delays in the fulfillment of new hub creation requests submitted through Autodesk Support for Forma Build and BIM 360 products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 28, 5:38 PM

APS - Model Derivative | Fusion | Fusion Team

minor

Started: Jul 28, 3:35 PM

investigating

We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative. We can now confirm that Fusion and Fusion Team have returned to normal operation. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 28, 7:39 PM

investigating

We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion, Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 28, 7:22 PM

investigating

Jul 28, 6:16 PM

investigating

Jul 28, 5:20 PM

investigating

We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative. We have subsequently identified that Fusion and Fusion Team are also impacted, with customers experiencing failures generating thumbnails. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 28, 3:57 PM

investigating

We are investigating an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 28, 3:35 PM

Forma Build | Forma Mobile App | Forma Data Management

minor

Started: Jul 28, 3:08 PM

investigating

We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 28, 9:17 PM

investigating

Jul 28, 8:16 PM

investigating

Jul 28, 7:22 PM

investigating

Jul 28, 6:15 PM

investigating

Jul 28, 5:26 PM

investigating

Jul 28, 4:20 PM

investigating

We are investigating reports of customers experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 28, 3:08 PM

Autodesk Support

minor

Started: Jul 24, 7:16 AM

investigating

We are investigating an issue where customers are unable to receive technical support from Autodesk Support for the AutoCAD in-products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 24, 7:16 AM

Multiple Autodesk Products

minor

Started: Jul 23, 3:36 PM

investigating

We are investigating reports of customers experiencing an issue where they are unable to sign in to multiple Autodesk products using Single Sign-On (SSO). Existing authenticated sessions remain unaffected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 23, 3:36 PM

Revit Cloud Worksharing / Cloud Models

minor

Started: Jul 23, 9:13 AM

investigating

We are investigating an issue where customers are unable to use the Sync with Central and Model Open workflows in Revit Cloud Worksharing in the Germany region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 23, 9:13 AM

Forma Build (Australia region)

minor

Started: Jul 23, 6:55 AM

investigating

We are investigating reports of customers experiencing an issue where they are unable to access the uploaded files in Forma Build in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 23, 6:55 AM

APS Model Derivative | Forma - Data Connector

minor

Started: Jul 22, 1:57 PM

investigating

We are investigating an issue where customers are unable to process or upload files in APS Model Derivative and Forma - Data Connector in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 22, 1:57 PM

Flow Platform GraphQL API

minor

Started: Jul 22, 1:52 PM

investigating

We are continuing to investigate an issue where customers are experiencing latency and intermittent failures while accessing the Flow Platform GraphQL API. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 22, 2:52 PM

investigating

We are investigating an issue where customers are experiencing latency and intermittent failures while accessing the Flow Platform GraphQL API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 22, 1:52 PM

Multiple Autodesk Products

minor

Started: Jul 22, 9:18 AM

monitoring

We have implemented a solution to resolve the issue where customers are experiencing failures in design save, version creation, Bill of Materials (BOM) and milestone workflows, and export operations in the Fusion, Fusion team, Fusion Online and APS - Manufacturing Data Model. and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 22, 11:40 AM

investigating

We are continuing to investigate an issue where customers are experiencing failures in design save, version creation, Bill of Materials (BOM) and milestone workflows, and export operations in the Fusion, Fusion team, Fusion Online and APS - Manufacturing Data Model. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 22, 10:22 AM

investigating

We are investigating an issue where customers are experiencing failures in design save, version creation, Bill of Materials (BOM) and milestone workflows, and export operations in the Fusion, Fusion team, Fusion Online and APS - Manufacturing Data Model. . We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 22, 9:18 AM

Fusion | Fusion Online | Fusion Team | APS - Manufacturing Data Mode

minor

Started: Jul 22, 5:08 AM

monitoring

We have implemented a solution to resolve the issue where customers are experiencing failures in design save, version creation, BOM and milestone workflows, and export operations in the Fusion, Fusion team, Fusion Online and APS - Manufacturing Data Model in the US region and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 22, 7:00 AM

investigating

We are continuing to investigate an issue where customers are experiencing failures in design save, version creation, BOM and milestone workflows, and export operations in the Fusion, Fusion team, Fusion Online and APS - Manufacturing Data Model in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 22, 6:05 AM

investigating

We are investigating an issue where customers are experiencing failures in design save, version creation, BOM and milestone workflows, and export operations in the Fusion, Fusion team, Fusion Online and APS - Manufacturing Data Model in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 22, 5:08 AM

Forma Design Collaboration

minor

Started: Jul 21, 11:41 PM

investigating

We are investigating an issue where customers are unable to load projects within Forma Design Collaboration in Australia Region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 21, 11:41 PM

APS - Model Derivative

minor

Started: Jul 21, 11:20 PM

identified

We have identified the cause of the issue where customers are experiencing latency while loading models in APS Model Derivative in Australia Region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 22, 12:16 AM

investigating

We are investigating an issue where customers are experiencing latency while loading models in APS Model Derivative in Australia Region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share

Jul 21, 11:20 PM

APS - Webhooks

minor

Started: Jul 21, 8:10 PM

identified

We have identified the cause of the issue where customers are experiencing some event data containing special characters not being delivered correctly in APS - Webhooks. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 22, 1:14 AM

investigating

We are continuing to investigate an issue where customers are experiencing some event data containing special characters not being delivered correctly in APS - Webhooks. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 22, 12:13 AM

investigating

Jul 21, 11:10 PM

investigating

Jul 21, 10:10 PM

investigating

Jul 21, 9:10 PM

investigating

We are investigating an issue where customers are experiencing some event data containing special characters not being delivered correctly in APS - Webhooks. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 21, 8:10 PM

Autodesk account

minor

Started: Jul 21, 7:17 PM

investigating

We are investigating an issue where customers are facing intermittent issues in installing the products in Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 21, 7:18 PM

Fusion Team

minor

Started: Jul 20, 11:08 PM

investigating

We are investigating an issue where customers may see incorrect file names associated with exported designs in Fusion Team. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 20, 11:08 PM

Fusion | Forma Data Management | Forma Build

minor

Started: Jul 16, 11:14 AM

investigating

We are investigating an issue where customers are unable to export Bill Of Materials (BOM) in Fusion. Customers are experiencing issues while folder creation, file uploads, and permission-related operations in Forma Data Management and Forma Build. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 16, 11:14 AM

Multiple Autodesk Products

minor

Started: Jul 16, 9:20 AM

investigating

We are continuing to investigate an incident where customers are experiencing issues creating, reading, updating, or deleting applications, managing hubs, and viewing usage data in the APS Developer Portal. Subsequently, we have identified that customers are experiencing errors when saving, copying, deleting, or performing other actions on configured designs in Fusion. The previously reported issues with Autodesk Account has been resolved. We will provide an update within 60 minutes or sooner...

Jul 16, 10:22 AM

investigating

We are investigating an incident where customers are experiencing issues with multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 16, 9:20 AM

Forma Takeoff

minor

Started: Jul 15, 7:38 PM

investigating

We are investigating an issue where customers are experiencing intermittent issues accessing Forma Takeoff across multiple regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 15, 7:38 PM

A360

minor

Started: Jul 15, 1:30 PM

investigating

We are investigating an issue where customers are unable to view design and drawing files in A360. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 15, 1:30 PM

Forma - Insight

minor

Started: Jul 14, 6:33 PM

investigating

We are continuing to investigate an issue where customers are intermittently unable to access the Insight Builder page within Forma - Insight in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 14, 7:44 PM

investigating

We are continuing to investigate an issue where customers are unable to access the Insight Builder page within Forma - Insight in the US region. We subsequently determined that Forma Build was not impacted due to this incident. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 14, 6:45 PM

investigating

We are investigating reports of customers experiencing an issue where they are unable to access the Insight Builder page within Forma Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 14, 6:33 PM

Revit Cloud Worksharing / Cloud Models (European Union)

minor

Started: Jul 14, 1:07 AM

investigating

We are investigating an issue where customers are unable to perform the initial collaboration, synchronize, or open the model in Revit Cloud Worksharing / Cloud Models (European Union). We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 14, 1:07 AM

Multiple Autodesk Products

minor

Started: Jul 10, 10:51 PM

investigating

We are continuing to investigate an issue where customers are unable to view their projects or save designs in Fusion, Fusion Team, and Fusion Online. We subsequently determined that this issue is also affecting A360 and Fusion Mobile. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 10, 11:30 PM

investigating

We are investigating an issue where customers are unable to view their projects or save designs in Fusion, Fusion Team, and Fusion Online. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 10, 10:51 PM

Forma Mobile App

minor

Started: Jul 10, 5:49 PM

monitoring

We have implemented a solution to resolve the issue where customers are unable to download project updates or synchronize new information within Forma Mobile App in all regions and our team is continuing to monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 10, 7:57 PM

monitoring

We have implemented a solution to resolve the issue where customers are unable to download project updates or synchronize new information within Forma Mobile App in all regions and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 10, 6:55 PM

identified

We have identified the cause of the issue where customers are unable to download project updates or synchronize new information within Forma Mobile App in all regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 10, 6:50 PM

investigating

We are investigating an issue where customers are unable to download project updates or synchronize new information within Forma Mobile App in all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 10, 5:49 PM

Autodesk Assistant

minor

Started: Jul 10, 9:02 AM

investigating

We are investigating an issue where customers are unable to create case with attachments within Autodesk Assistant. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 10, 9:02 AM

Autodesk Support

minor

Started: Jul 10, 7:32 AM

investigating

We are continuing to investigate an issue where customers are unable to connect to Autodesk Support via call. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 10, 8:33 AM

investigating

We are investigating an issue where customers are unable to connect to Autodesk Support Via call. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 10, 7:32 AM

Autodesk Account Portal

minor

Started: Jul 9, 3:04 PM

investigating

We are investigating an issue where customers are not be able to see the latest token usage data in Account Portal. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 9, 3:04 PM

Forma - Data Connector (UK)

minor

Started: Jul 9, 1:31 PM

investigating

We are investigating an issue where customers are unable to generate or download data extracts in Forma - Data Connector in the UK region. We subsequently determined that this issue was not impacting Autodesk Forma Build. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 9, 1:45 PM

investigating

We are investigating an issue where customers are unable to generate or download data extracts in Forma Build in the UK region. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 9, 1:31 PM

Multiple Autodesk Products

minor

Started: Jul 8, 1:32 PM

identified

We are continuing to work on resolving this issue where customers are currently unable to trigger new translation workflows or upload new models across multiple Autodesk products as quickly as possible. We subsequently determined that the issue was not impacting Forma-Data Connector. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 8, 2:29 PM

identified

We have identified the cause of the issue where customers are currently unable to trigger new translation workflows or upload new models across multiple Autodesk products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 8, 2:08 PM

investigating

We are continuing to investigate an issue where customers are currently unable to trigger new translation workflows or upload new models across multiple Autodesk products. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 8, 1:32 PM

investigating

We are investigating an issue where customers are currently unable to trigger new translation workflows or upload new models in BuildingConnected, Autodesk Fusion, and APS Model Derivative We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 8, 12:43 PM

Fusion

minor

Started: Jul 8, 7:57 AM

investigating

We are continuing to investigate where customers are intermittently experiencing issues while creating hooks and viewing subscribed events in Fusion in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 8, 10:25 AM

investigating

We are continuing to investigate an issue where customers are intermittently experiencing issues while creating hooks and viewing subscribed events in Fusion in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 8, 8:55 AM

investigating

We are investigating an issue where customers are intermittently experiencing issues while creating hooks and viewing subscribed events in Fusion in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 8, 7:57 AM

BIM Collaborate (Australia) | Forma Design Collaboration (Australia)

minor

Started: Jul 8, 5:49 AM

investigating

We are continuing to investigate reports where customers are experiencing an issue where Revit files shared via Design Collaboration in Forma remain stuck in a processing state in the Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 8, 8:32 AM

investigating

We are continuing to investigate reports where customers are unable to share packages in the BIM Collaborate and Forma Design Collaboration in the Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 8, 7:37 AM

investigating

Jul 8, 6:33 AM

investigating

Jul 8, 6:32 AM

investigating

We are investigating reports where customers are unable to share packages in BIM Collaborate in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 8, 5:49 AM

Autodesk Online Store

minor

Started: Jul 7, 8:34 PM

investigating

We are investigating reports of some customers experiencing issues completing the checkout process via the Autodesk Online Store. Our team is actively investigating the issue and will provide an update within 60 minutes, or sooner if additional information becomes available.

Jul 7, 8:34 PM

PlanGrid

minor

Started: Jul 7, 6:07 PM

identified

We have identified the cause of the issue where customers are unable to access the RFI module on both web and mobile platforms in PlanGrid in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 90 minutes or sooner if we have more information to share.

Jul 7, 8:02 PM

investigating

We are continuing to investigate an issue where customers are unable to access the RFI module on both web and mobile platforms in PlanGrid in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 7, 7:05 PM

investigating

We are investigating reports of customers experiencing an issue where they are unable to access the RFI module on both web and mobile platforms in PlanGrid in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 7, 6:07 PM

Flow Capture - Originals Access

minor

Started: Jul 2, 11:03 PM

investigating

We are investigating an issue where customers are experiencing intermittent delays and application timeouts while using the Flow Capture application. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 2, 11:03 PM

Forma Build (UK)

minor

Started: Jul 2, 3:39 PM

investigating

We are investigating an issue where customers are unable to generate or download data extracts in Forma Build in the UK region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 2, 3:39 PM

Autodesk Support

minor

Started: Jul 2, 1:22 PM

investigating

We are investigating reports that customers in Germany are experiencing issues accessing Autodesk Support. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 2, 1:22 PM

Autodesk account

minor

Started: Jul 2, 9:42 AM

identified

We are continuing to work on resolving this issue where customers who recently performed an email domain change are experiencing stale user information in Autodesk User Management (AUM) in Autodesk account as quickly as possible. We are actively looking into this and we will provide and provide an update as we have more information to share.

Jul 2, 4:34 PM

identified

We have identified the cause of the issue where customers who recently performed an email domain change are experiencing stale user information in Autodesk User Management (AUM) in Autodesk account. Our team is actively working on resolving this as quickly as possible. We will provide an update as we have more information to share.

Jul 2, 10:50 AM

investigating

We are investigating an issue where customers who recently performed an email domain change are experiencing stale user information in Autodesk User Management (AUM) in Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 2, 9:42 AM

Forma Build

minor

Started: Jul 1, 4:49 PM

investigating

We are investigating an issue where customers are unable to generate and export new RFI summary reports in Forma Build. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 1, 4:49 PM

Autodesk account | Autodesk Assistant

minor

Started: Jul 1, 2:15 PM

identified

We have identified the cause of the issue where customers are experiencing intermittent issues while viewing or managing support cases within the Autodesk account and with support case creation with attachments via Autodesk Assistant. Our team is actively working on resolving this as quickly as possible. We will provide an update within 3 hours or sooner if we have more information to share.

Jul 1, 8:25 PM

investigating

We are continuing to investigate an issue where customers are experiencing intermittent issues while viewing or managing support cases within the Autodesk account and with support case creation with attachments via Autodesk Assistant. We will provide an update within 2 hours or sooner if we have more information to share.

Jul 1, 5:54 PM

investigating

Jul 1, 3:50 PM

investigating

We are continuing to investigate an issue where customers are experiencing intermittent issues while viewing or managing support cases within the Autodesk account. We subsequently determined that this issue is also affecting support case creation with attachments via Autodesk Assistant. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 1, 2:51 PM

investigating

We are investigating an issue with where customers are experiencing intermittent issues while viewing or managing support cases within the Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 1, 2:15 PM

Autodesk account | Autodesk Assistant

minor

Started: Jul 1, 10:07 AM

investigating

We are continuing to investigate an issue where customers are unable to create support cases within Autodesk account and Autodesk Assistant. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 1, 11:33 AM

investigating

We are continuing to investigate an issue where customers are unable to create support cases within Autodesk account. We subsequently determined that this issue is also affecting Autodesk Assistant. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 1, 10:34 AM

investigating

We are investigating reports of customers experiencing an issue where they are unable to create support cases within Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 1, 10:07 AM

June 2026

BuildingConnected

minor

Started: Jun 29, 11:03 AM

investigating

We are investigating an issue where customers are experiencing issues searching for data, with outdated results being returned in BuildingConnected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 29, 11:03 AM

Revit Cloud Worksharing / Cloud Models

minor

Started: Jun 29, 10:04 AM

investigating

We are continuing to investigate customers are experiencing issues while accessing models and synchronous workflows in Revit Cloud Worksharing / Cloud Models in US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Jun 29, 11:07 AM

investigating

We are investigating an issue where customers are experiencing issues while accessing models and synchronous workflows in Revit Cloud Worksharing / Cloud Models in US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 29, 10:04 AM

Revit Cloud Worksharing / Cloud Models

Started: Jun 26, 11:24 PM

investigating

On June 26, 2026 at 02:03 PM PDT, Autodesk identified an issue where customers were experiencing delays while retrieving the latest data in Revit Cloud Worksharing / Cloud Models in the US region. Once the issue was resolved on June 26, 2026 at 03:00 PM PDT, Revit Cloud Worksharing / Cloud Models returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

Jun 26, 11:24 PM

Forma - Data Connector | Forma - Reports (US region)

minor

Started: Jun 26, 4:35 PM

identified

We are continuing to work on resolving this issue where customers are experiencing delays in viewing scheduled reports and data extractions in Forma - Data Connector and Forma - Reports in the US region as quickly as possible. We will provide an update within 90 minutes or sooner if we have more information to share.

Jun 26, 8:00 PM

identified

We are continuing to work on resolving this issue where customers are experiencing delays in viewing scheduled reports and data extractions in Forma - Data Connector and Forma - Reports in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Jun 26, 6:59 PM

identified

We have identified the cause of the issue where customers are experiencing delays in viewing scheduled reports and data extractions in Forma - Data Connector and Forma - Reports in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Jun 26, 5:58 PM

investigating

We are continuing to investigate an issue where customers are experiencing delays in viewing scheduled reports and data extractions as a result of the ongoing emergency maintenance in Forma - Data Connector and Forma - Reports in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Jun 26, 5:01 PM

investigating

We are investigating an issue where customers are unable to view latest data in Forma - Data Connector and Forma - Reports in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 26, 4:35 PM

Multiple Autodesk Products

minor

Started: Jun 25, 3:15 PM

identified

We have identified the cause of the issue where customers are experiencing latency while accessing multiple Autodesk products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Jun 25, 5:53 PM

investigating

We are continuing to investigate where customers are experiencing latency while accessing multiple Autodesk products. We subsequently determined that the cause of this issue was also affecting Autodesk.com and TradeTapp. We will provide an update within 60 minutes or sooner if we have more information to share.

Jun 25, 4:52 PM

investigating

We are continuing to investigate where customers are experiencing latency while accessing multiple Autodesk products. We subsequently determined that the cause of this issue was also affecting Autodesk account, Forma Mobile App, AutoCAD Web, BIM 360 Glue, Revit Cloud Worksharing / Cloud Models. We will provide an update within 60 minutes or sooner if we have more information to share.

Jun 25, 3:53 PM

investigating

We are continuing to investigate this issue where customers are experiencing latency while accessing multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 25, 3:32 PM

investigating

We are investigating an issue where customers are experiencing latency while accessing multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 25, 3:15 PM

Autodesk Support

minor

Started: Jun 24, 8:44 PM

monitoring

We have implemented a solution to resolve the issue where customers are unable to contact Autodesk Support via phone calls and chat and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.

Jun 25, 12:06 AM

monitoring

Jun 24, 11:03 PM

monitoring

Jun 24, 10:04 PM

investigating

We are investigating an issue where customers are unable to contact Autodesk Support via phone calls and chat. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 24, 8:44 PM

Flow Platform Provisioning

minor

Started: Jun 23, 4:32 PM

monitoring

We have implemented a solution to resolve the issue where customers are unable to create personal storage projects in Flow Platform Provisioning and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.

Jun 23, 5:33 PM

investigating

We are investigating an issue where customers are unable to create personal storage projects in Flow Platform Provisioning. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 23, 4:32 PM

FPTR

minor

Started: Jun 23, 1:51 PM

investigating

We are investigating an issue where customer are experiencing increased latency and slower request processing times while interacting with Flow Production Tracking(FPTR). We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 23, 1:51 PM

Multiple Autodesk Products

minor

Started: Jun 23, 1:39 PM

investigating

We are continuing to investigate an issue where customers are intermittently experiencing latency when accessing multiple Autodesk products. We will provide an update within 60 minutes or sooner if we have more information to share.

Jun 23, 2:31 PM

investigating

We are investigating an issue where customers are intermittently experiencing latency when accessing multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 23, 1:39 PM

Revit Cloud Worksharing / Cloud Models

minor

Started: Jun 23, 4:46 AM

investigating

We are investigating an issue where customers are unable to publish their workflows in Revit Cloud Worksharing / Cloud Models in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 23, 4:46 AM

Forma Build

minor

Started: Jun 22, 6:46 PM

investigating

We are continuing to investigate reports of customers experiencing an issue where they are unable to access the Submittals module within Forma Build in the US region. We subsequently determined that the cause of this issue was also affecting Forma Build in the European Union. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 22, 7:18 PM

investigating

We are investigating reports of customers experiencing an issue where they are unable to access the Submittals module within Forma Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 22, 6:46 PM

Autodesk Support

minor

Started: Jun 22, 11:27 AM

identified

We are continuing to work on resolving this issue where customers are not receiving email notifications, including case closure emails, survey emails, and other case-related communications via Autodesk support. We will provide an update within 60 minutes or sooner if we have more information to share.

Jun 22, 3:33 PM

identified

Jun 22, 2:28 PM

identified

Jun 22, 1:27 PM

identified

We have identified the cause of the issue where customers are not receiving email notifications, including case closure emails, survey emails, and other case-related communications via Autodesk support. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Jun 22, 12:28 PM

investigating

We are investigating an issue where customers are not receiving email notifications, including case closure emails, survey emails, and other case-related communications via Autodesk support. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 22, 11:27 AM

Autodesk.com

minor

Started: Jun 17, 3:48 PM

investigating

We are investigating an issue where customers are unable to view support article content under the Account Management section on Autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 17, 3:48 PM

BIM 360 Model Coordination (European Union)

minor

Started: Jun 17, 3:44 PM

investigating

We are investigating an issue where customers are experiencing issues with misaligned models in the BIM 360 Model Coordination viewer. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 17, 3:44 PM

Collaboration for AutoCAD Plant 3D (European Union)

minor

Started: Jun 16, 12:55 PM

identified

We have identified the cause of the issue where customers are unable to access projects in Collaboration for AutoCAD Plant 3D in European Union. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Jun 16, 1:51 PM

investigating

We are investigating an issue where customers are unable to access projects in Collaboration for AutoCAD Plant 3D in European Union. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 16, 12:55 PM

Autodesk account

minor

Started: Jun 15, 7:48 PM

investigating

We are investigating an issue where customers are unable to invite users, create teams, and add users to teams and groups within Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 15, 7:48 PM

Fusion

minor

Started: Jun 11, 11:08 AM

investigating

We are investigating an issue where a subset of customers are unable to copy files with drawings in Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 11, 11:08 AM

Autodesk Sales Outbound Calls

minor

Started: Jun 10, 4:24 PM

investigating

We are investigating an issue where customers are experiencing invalid, unknown, or incorrect caller ID when receiving outbound calls from the Autodesk Sales team. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 10, 4:24 PM

APS - Data Management

minor

Started: Jun 10, 12:34 PM

identified

We have identified the cause of the issue where customers are experiencing issues in creating new items and versions in APS - Data Management in Canada region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Jun 10, 1:35 PM

investigating

We are investigating an issue where customers are experiencing issues in creating new items and versions in APS - Data Management in Canada region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 10, 12:34 PM

Autodesk account

minor

Started: Jun 10, 9:29 AM

investigating

We are investigating an issue where customers are experiencing latency while viewing up-to-date product usage and consumption data in the Autodesk Account Portal. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 10, 9:29 AM

APS - Data Management

minor

Started: Jun 10, 7:56 AM

investigating

We are investigating an issue where a subset of customers using APS - Data Management are experiencing issues while accessing Fusion data. We have subsequently determined that this issue is also impacting BOM (Bill of Materials) export workflows in Fusion and Fusion Team. We are actively investigating and will provide an update within 60 minutes or sooner if additional information becomes available.

Jun 10, 10:21 AM

investigating

Jun 10, 9:15 AM

investigating

We are continuing to investigate an issue where a subset of customers using APS - Data Management are experiencing issues while accessing Fusion data. We will provide an update within 60 minutes or sooner if we have more information to share.

Jun 10, 8:53 AM

investigating

We are investigating an issue where a subset of customers using APS - Data Management are experiencing issues while accessing Fusion data. We are actively investigating and will provide an update within 60 minutes or sooner if additional information becomes available.

Jun 10, 7:56 AM

Autodesk account | RegisterOnce

minor

Started: Jun 10, 6:23 AM

investigating

We are investigating an issue where customers are experiencing issues activating serial number licenses and generating network license files in Account portal and RegisterOnce. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 10, 6:23 AM

TradeTapp

minor

Started: Jun 9, 7:06 PM

investigating

We are investigating an issue where customers are unable to receive emails from TradeTapp. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 9, 7:06 PM

Fusion Team

minor

Started: Jun 3, 2:15 PM

investigating

We are investigating an issue where customers are unable to view the BOM (Bill of Materials) and Properties tabs within Fusion team. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jun 3, 2:15 PM

May 2026

Forma - Admin Console | Fusion

minor

Started: May 30, 4:11 AM

identified

We have identified the cause of the issue where customers are experiencing latency and elevated errors while accessing Forma - Admin Console and Fusion. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

May 30, 4:22 AM

investigating

We are investigating an issue where customers are experiencing latency and elevated errors while accessing Forma - Admin Console and Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

May 30, 4:11 AM

Autodesk Assistant

minor

Started: May 29, 7:39 PM

investigating

We are investigating an issue where customers are unable to view chat messages after opening shared links in a new tab in Autodesk Assistant. As a workaround, customers can still access the required links via email communication without disruption. We are actively looking into this and will provide an update within 60 minutes or sooner as more information becomes available.

May 29, 7:39 PM

APS - Model Derivative

minor

Started: May 29, 4:19 PM

investigating

We are investigating an issue where customers are intermittently experiencing issues while accessing and loading models within APS Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

May 29, 4:19 PM

APS - Model Derivative

minor

Started: May 29, 12:59 PM

investigating

We are continuing to investigate an issue where customers are intermittently experiencing issues accessing and loading models within APS Model Derivative. We will provide an update within 60 minutes or sooner if we have more information to share.

May 29, 2:11 PM

investigating

We are investigating an issue where customers are intermittently experiencing issues accessing and loading models within APS Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

May 29, 12:59 PM

APS - Model Derivative

minor

Started: May 29, 10:03 AM

investigating

We are investigating an issue where customers are intermittently experiencing issues accessing APS Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

May 29, 10:03 AM

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