Forge Outage History

Daily provider-status observations and published incident history for Forge.

Operational

Forge is operational. Verified Sep 30, 2026 at 10:35 AM UTC. Official provider source.

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90-Day Trend

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month	Issue-free days	Days Tracked	Days with issues
September 2026	35.7%	28	18

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 2 Today

Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026

Autodesk account

minor Observed active window 1h 8m

View incident details and source

Started: Sep 30, 4:06 AM UTC

Autodesk account

identified

We have identified the cause of the issue where a subset of customers are unable to access the User Management tab in their Autodesk Account or view seats associated with renewed products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Sep 30, 4:30 AM UTC

investigating

We are continuing to investigate an issue where a subset of customers are unable to access the User Management tab in their Autodesk Account or view seats associated with renewed products. We will provide an update within 60 minutes or sooner if we have more information to share.

Sep 30, 4:27 AM UTC

investigating

We are investigating an issue where a subset of customers are unable to access User Management tab in their Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Sep 30, 4:06 AM UTC

BIM Collaborate

minor Observed active window 2h 14m

View incident details and source

Started: Sep 29, 1:20 PM UTC

BIM Collaborate BIM Collaborate (European Union)

investigating

We are investigating an issue where customers are unable to access model lists in BIM Collaborate in the US and European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Sep 29, 1:20 PM UTC

BIM 360 Field

minor Observed active window 59m

View incident details and source

Started: Sep 26, 8:15 PM UTC

BIM 360 Field

investigating

We are investigating an issue where customers are unable to access BIM 360 Field. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Sep 26, 8:15 PM UTC

Autodesk account

minor Observed active window 5h 0m

View incident details and source

Started: Sep 22, 1:19 PM UTC

Autodesk account

investigating

We are continuing to investigate an issue where customers are unable to manage newly purchased subscriptions under user management and are also unable to view products within Autodesk Account. We will provide an update within 60 minutes or sooner if we have more information to share.

Sep 22, 5:33 PM UTC

investigating

Sep 22, 4:33 PM UTC

investigating

Sep 22, 3:28 PM UTC

investigating

We are continuing to investigate an issue where customers are unable to manage newly purchased subscriptions under user management and also unable to view products within Autodesk Account. We will provide an update within 60 minutes or sooner if we have more information to share.

Sep 22, 2:18 PM UTC

investigating

We are investigating an issue where customers are unable to manage newly purchased subscriptions under user management and also unable to view products within Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Sep 22, 1:19 PM UTC

Autodesk account

minor Observed active window 11h 13m

View incident details and source

Started: Sep 21, 4:51 PM UTC

Autodesk account

identified

We are continuing to work on resolving this issue where Education customers are unable to access or download Fusion because the product is not appearing under Products & Services in their Autodesk Account as quickly as possible. We will provide an update within 4 hours or sooner if we have more information to share.

Sep 22, 12:30 AM UTC

identified

We are continuing to work on resolving this issue where Education customers are unable to access or download Fusion because the product is not appearing under Products & Services in their Autodesk Account as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.

Sep 21, 10:31 PM UTC

identified

We are continuing to work on resolving this issue where Education customers are unable to access or download Fusion because the product is not appearing under Products & Services in their Autodesk Account as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Sep 21, 9:36 PM UTC

identified

We are continuing to work on resolving this issue where Education customers are unable to access or download Fusion because the product is not appearing under Products & Services in their Autodesk Account. as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Sep 21, 8:35 PM UTC

identified

We have identified the cause of the issue where Education customers are unable to access or download Fusion because the product is not appearing under Products & Services in their Autodesk Account. Our team is actively working on resolving this as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.

Sep 21, 6:34 PM UTC

investigating

We are continuing to investigate an issue where Education customers are unable to access or download Fusion because the product is not appearing under Products & Services in their Autodesk Account. We will provide an update within 60 minutes or sooner if we have more information to share.

Sep 21, 5:49 PM UTC

investigating

We are investigating reports of customers experiencing an issue where Education customers are unable to access or download Fusion because the product is not appearing under Products & Services in their Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Sep 21, 4:51 PM UTC

Flow Platform GraphQL API | Flow Platform Permissions | Flow Platform Provisioning

minor Observed active window 36m

View incident details and source

Started: Sep 21, 4:38 PM UTC

Flow Platform GraphQL API Flow Platform Permissions Flow Platform Provisioning

investigating

We are investigating an issue where customers are experiencing intermittent latency while using personal storage across Flow Platform GraphQL API, Flow Platform Permissions and Flow Platform Provisioning, resulting in slow UI response times. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Sep 21, 4:38 PM UTC

Multiple Autodesk Products

minor Observed active window 7h 18m

View incident details and source

Started: Sep 17, 11:11 PM UTC

BIM Collaborate BIM 360 Account Administration BIM 360 Account Administration (European Union) BIM Collaborate (Australia) BIM 360 Cost Management BIM Collaborate (Canada) BIM 360 Cost Management (European Union) BIM Collaborate (European Union) BIM 360 Design Collaboration BIM Collaborate (Germany) BIM 360 Design Collaboration (European Union) BIM Collaborate (India) BIM 360 Docs BIM Collaborate (Japan) BIM 360 Docs (European Union) BIM Collaborate (UK) BIM 360 Field BIM 360 Field (European Union) BIM 360 Field Management BIM 360 Field Management (European Union) Forma - Admin Console Forma - Admin Console (Australia) BIM 360 Insight Forma - Admin Console (Canada) BIM 360 Insight (European Union) Forma - Admin Console (European Union) BIM 360 Model Coordination Forma - Admin Console (Germany) BIM 360 Model Coordination (European Union) Forma - Admin Console (India) BIM 360 Ops Forma - Admin Console (Japan) BIM 360 Plan Forma - Admin Console (UK) BIM 360 Project Home Forma - AutoSpecs BIM 360 Project Home (European Union) Forma - Cost Management BIM 360 Project Management Forma - Cost Management (Australia) BIM 360 Project Management (European Union) Forma - Cost Management (Canada) BIM 360 Reports Forma - Cost Management (European Union) BIM 360 Reports (European Union) Forma - Cost Management (Germany) BIM 360 Team Mobile Forma - Cost Management (India) Forma - Cost Management (Japan) Forma - Cost Management (UK) Forma - Data Connector Forma - Data Connector (Australia) Forma - Data Connector (Canada) Forma - Data Connector (European Union) Forma - Data Connector (Germany) Forma - Data Connector (India) Forma - Data Connector (Japan) Forma - Data Connector (UK) Forma - My Home Forma - My Home (Australia) Forma - My Home (Canada) Forma - My Home (European Union) Forma - My Home (Germany) Forma - My Home (India) Forma - My Home (Japan) Forma - My Home (UK) Forma - Reports Forma - Reports (Australia) Forma - Reports (Canada) Forma - Reports (European Union) Forma - Reports (Germany) Forma - Reports (India) Forma - Reports (Japan) Forma - Reports (UK) Forma - Specifications Forma - Specifications (Australia) Forma - Specifications (Canada) Forma - Specifications (European Union) Forma - Specifications (Germany) Forma - Specifications (India) Forma - Specifications (Japan) Forma - Specifications (UK) Forma Build Forma Build (Australia) Forma Build (Canada) Forma Build (European Union) Forma Build (Germany) Forma Build (India) Forma Build (Japan) Forma Build (UK) Forma - Insight Forma - Insight (Australia) Forma - Insight (Canada) Forma - Insight (European Union) Forma - Insight (Germany) Forma - Insight (India) Forma - Insight (Japan) Forma - Insight (UK) Forma Data Management Forma Data Management (Australia) Forma Data Management (Canada) Forma Data Management (European Union) Forma Data Management (Germany) Forma Data Management (India) Forma Data Management (Japan) Forma Data Management (UK) Forma Design Collaboration Forma Design Collaboration (Australia) Forma Design Collaboration (Canada) Forma Design Collaboration (European Union) Forma Design Collaboration (Germany) Forma Design Collaboration (India) Forma Design Collaboration (Japan) Forma Design Collaboration (UK) Forma Carbon Insights Forma Carbon Insights (Australia) Forma Carbon Insights (Canada) Forma Carbon Insights (European Union) Forma Carbon Insights (Germany) Forma Carbon Insights (India) Forma Carbon Insights (Japan) Forma Carbon Insights (UK) Forma Mobile App Forma Mobile App (Australia) Forma Mobile App (Canada) Forma Mobile App (European Union) Forma Mobile App (Germany) Forma Mobile App (India) Forma Mobile App (Japan) Forma Mobile App (UK) Forma Takeoff Forma Takeoff (Australia) Forma Takeoff (Canada) Forma Takeoff (European Union) Forma Takeoff (Germany) Forma Takeoff (India) Forma Takeoff (Japan) Forma Takeoff (UK)

identified

We are continuing to work on resolving this issue where subset of customers are unable to access projects within Autodesk Forma and BIM 360 products as quickly as possible. We will provide an update within 6 hours or sooner if we have more information to share.

Sep 18, 1:55 AM UTC

identified

We are continuing to work on resolving this issue where subset of customers are unable to access projects within Autodesk Forma and BIM 360 products as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Sep 18, 1:11 AM UTC

identified

We have identified the cause of the issue where subset of customers are unable to access projects within Autodesk Forma and BIM 360 products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Sep 18, 12:11 AM UTC

investigating

We are investigating an issue where customers are unable to access projects within Autodesk Forma and BIM 360 products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Sep 17, 11:11 PM UTC

Autodesk Support | Autodesk Assistant | Autodesk account

minor Observed active window 6h 45m

View incident details and source

Started: Sep 16, 8:59 AM UTC

Autodesk Assistant Autodesk Support Autodesk account

identified

We are continuing to work on resolving this issue, where customers are experiencing intermittent issues contacting Autodesk Support via phone or chat, as well as disruptions to certain support functionalities. Customers are currently unable to use Schedule a Call in Autodesk Account and Autodesk Assistant or Create a Case in Autodesk Assistant. We will provide an update within 60 minutes or sooner if we have more information to share.

Sep 16, 2:29 PM UTC

identified

Sep 16, 1:32 PM UTC

identified

We are continuing to work on resolving this issue, where customers are experiencing intermittent issues contacting Autodesk Support via phone or chat, as well as disruptions to certain support functionalities. Customers are currently unable to use Schedule a Call in Autodesk Account and Autodesk Assistant or Create a Case in Autodesk Assistant. We are actively investigating this issue and will provide an update within 60 minutes, or sooner if additional information becomes available.

Sep 16, 12:29 PM UTC

identified

We are continuing to work on resolving this issue, where customers are experiencing intermittent issues contacting Autodesk Support via phone or chat, as well as disruptions to certain support functionalities. Customers are currently unable to use Schedule a Call in Autodesk Account and Autodesk Assistant, or Create a Case in Autodesk Assistant. We are actively investigating this issue and will provide an update within 60 minutes, or sooner if additional information becomes available.

Sep 16, 11:26 AM UTC

investigating

We have identified that this service disruption is related to a third-party service provider. Customers continue to experience intermittent issues contacting Autodesk Support via phone or chat. We have also identified additional impact to support functionality. Customers are unable to use Schedule a Call in Autodesk Account and Autodesk Assistant or Create a Case in Autodesk Assistant. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Sep 16, 9:59 AM UTC

investigating

We are investigating an issue where customers are experiencing intermittent issues while contacting Autodesk Support via calls and chat. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Sep 16, 8:59 AM UTC

APS - Webhooks

minor Observed active window 13h 58m

View incident details and source

Started: Sep 15, 8:31 PM UTC

APS - Webhooks

monitoring

We have implemented a solution to resolve the issue where customers are experiencing significant delays in APS Webhooks event delivery and our team is currently monitoring the situation. We will provide an update within 6 hours or sooner if we have more information to share.

Sep 16, 6:33 AM UTC

investigating

We are continuing to investigate an issue where customers are experiencing significant delays in APS Webhooks event delivery. We will provide an update within 6 hours or sooner if we have more information to share.

Sep 16, 3:30 AM UTC

investigating

We are continuing to investigate an issue where customers are experiencing significant delays in APS Webhooks event delivery. We will provide an update within 2 hours or sooner if we have more information to share.

Sep 16, 1:36 AM UTC

investigating

Sep 15, 11:35 PM UTC

investigating

We are continuing to investigate an issue where customers are experiencing significant delays in APS Webhooks event delivery. We will provide an update within 60 minutes or sooner if we have more information to share.

Sep 15, 10:30 PM UTC

investigating

Sep 15, 9:30 PM UTC

investigating

We are investigating an issue where customers are experiencing significant delays in APS Webhooks event delivery. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Sep 15, 8:31 PM UTC

Autodesk account

minor Observed active window 2h 0m

View incident details and source

Started: Sep 15, 11:59 AM UTC

Autodesk account

identified

We have identified the cause of the issue where customers are experiencing intermittent errors when updating their payment method through the Autodesk account or completing a purchase through Checkout. Our team is actively working on resolving this as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.

Sep 15, 1:00 PM UTC

investigating

We are investigating an issue where customers are experiencing intermittent errors when updating their payment method through the Autodesk account or completing a purchase through Checkout. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Sep 15, 11:59 AM UTC

Legacy Incident Archive

100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026

PlanGrid

minor Source not attested

Aug 24, 2026 9:29 AM UTC Last archived state: resolved

View archived record details

PlanGrid

investigating

We are investigating an issue where customers are unable to access PlanGrid due to failures in license renewal and assignment. Active licenses are not impacted. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 24, 2026 9:29 AM UTC

Forma Build

minor Source not attested

Aug 24, 2026 5:50 AM UTC Last archived state: resolved

View archived record details

Forma Build

investigating

We are continuing to investigate reports where a subsets of customers are unable to change and persist asset visibility permissions in Forma Build in the US region. We will provide an update within 2 hrs or sooner if we have more information to share.

Aug 24, 2026 6:19 AM UTC

investigating

We are investigating reports where a subsets of customers are unable to change and persist asset visibility permissions in Forma Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 24, 2026 5:50 AM UTC

Autodesk.com

minor Source not attested

Aug 21, 2026 6:36 PM UTC Last archived state: resolved

View archived record details

Autodesk.com

identified

We are continuing to work on resolving this issue where customers are unable to see and access the User Management tab within Autodesk.com as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.

Aug 21, 2026 9:33 PM UTC

identified

We are continuing to work on resolving this issue where customers are unable to see and access the User Management tab within Autodesk.com as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Aug 21, 2026 8:46 PM UTC

identified

We have identified the cause of the issue where customers are unable to see and access the User Management tab within Autodesk.com. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Aug 21, 2026 7:37 PM UTC

investigating

We are investigating an issue where customers are unable to see and access the User Management tab within Autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 21, 2026 6:36 PM UTC

Tinkercad

minor Source not attested

Aug 21, 2026 5:56 PM UTC Last archived state: resolved

View archived record details

Tinkercad

investigating

We are investigating an issue where educational customers are unable to access their historical data, classes, projects, and curriculum content in Tinkercad. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 21, 2026 5:56 PM UTC

Multiple Autodesk Products

minor Source not attested

Aug 20, 2026 3:40 PM UTC Last archived state: resolved

View archived record details

BIM Collaborate BIM Collaborate (Australia) BIM Collaborate (Canada) BIM Collaborate (European Union) BIM 360 Design Collaboration BIM Collaborate (Germany) BIM 360 Design Collaboration (European Union) BIM Collaborate (India) BIM 360 Docs BIM Collaborate (Japan) BIM 360 Docs (European Union) BIM Collaborate (UK) APS - Data Exchange BIM 360 Field Management APS - Data Management BIM 360 Field Management (European Union) APS - Data Management (Australia) BIM 360 Glue [EOL] Forma - Admin Console APS - Data Management (Canada) BIM 360 Glue (European Union) [EOL] Forma - Admin Console (Australia) APS - Data Management (European Union) BIM 360 Insight Forma - Admin Console (Canada) APS - Data Management (Germany) BIM 360 Insight (European Union) Forma - Admin Console (European Union) APS - Data Management (India) BIM 360 Model Coordination Forma - Admin Console (Germany) APS - Data Management (Japan) BIM 360 Model Coordination (European Union) Forma - Admin Console (India) APS - Data Management (UK) APS - Developer Portal Forma - Admin Console (Japan) Forma - Admin Console (UK) BIM 360 Project Home Forma - AutoSpecs BIM 360 Project Home (European Union) APS - Model Derivative Forma - Cost Management BIM 360 Project Management APS - Webhooks Collaboration for AutoCAD Plant 3D BIM 360 Project Management (European Union) Collaboration for AutoCAD Plant 3D (Australia) Collaboration for AutoCAD Plant 3D (European Union) Forma - Data Connector Fusion Generative Design Forma - Reports InfraWorks Revit Cloud Model Upgrade Revit Cloud Worksharing / Cloud Models Revit Cloud Worksharing / Cloud Models (Australia) Revit Cloud Worksharing / Cloud Models (Canada) Revit Cloud Worksharing / Cloud Models (European Union) Revit Cloud Worksharing / Cloud Models (Germany) Forma Build Revit Cloud Worksharing / Cloud Models (India) Forma Build (Australia) Revit Cloud Worksharing / Cloud Models (Japan) Revit Cloud Worksharing / Cloud Models (UK) Forma Build (Canada) Forma Build (European Union) Forma Build (Germany) Forma Build (India) Forma Build (Japan) Forma Build (UK) Forma - Insight Forma Data Management Forma Data Management (Australia) Forma Data Management (Canada) Forma Data Management (European Union) Forma Data Management (Germany) Forma Data Management (India) Forma Data Management (Japan) Forma Data Management (UK) Forma Takeoff

investigating

We are continuing to investigate a service disruption affecting multiple Autodesk products. It has subsequently been identified that a few additional Autodesk products are also impacted. We will provide an update within 60 minutes, or sooner if more information becomes available.

Aug 20, 2026 4:08 PM UTC

investigating

We are investigating a service disruption that is affecting multiple Autodesk Products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 20, 2026 3:40 PM UTC

Generative Design

minor Source not attested

Aug 17, 2026 10:45 PM UTC Last archived state: resolved

View archived record details

Generative Design

investigating

We are investigating an issue where customers are experiencing failures while submitting jobs in Generative Design. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 17, 2026 10:45 PM UTC

Multiple Autodesk Products

minor Source not attested

Aug 16, 2026 7:09 AM UTC Last archived state: resolved

View archived record details

BIM 360 Design Collaboration BIM 360 Glue [EOL] Forma - Admin Console BIM 360 Model Coordination Forma - AutoSpecs APS - Model Derivative Forma - Cost Management Forma - Data Connector Fusion Forma - My Home Identity, Licensing & Entitlement Forma - Reports Forma - Specifications Forma Build Forma - Insight Forma Data Management Forma Design Collaboration Forma Carbon Insights Forma Mobile App Forma Takeoff

investigating

We are continuing to investigate where customers are intermittently experiencing issues while accessing multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Aug 16, 2026 7:30 AM UTC

investigating

We are continuing to investigate an issue where customers are intermittently experiencing issues while accessing multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Aug 16, 2026 7:17 AM UTC

investigating

We are investigating an issue where customers are intermittently experiencing issues while accessing multiple Autodesk products in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 16, 2026 7:09 AM UTC

Autodesk account

minor Source not attested

Aug 16, 2026 3:09 AM UTC Last archived state: resolved

View archived record details

Autodesk account

investigating

We are investigating an issue where customers are experiencing issues accessing classic subscription details, cases, and quotes in Autodesk Account, and partners are encountering failures with the GetQuotes and GetOpportunity APIs in Partner Center portal. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 16, 2026 3:09 AM UTC

Autodesk Assistant

minor Source not attested

Aug 14, 2026 5:44 AM UTC Last archived state: resolved

View archived record details

investigating

We are investigating an issue where customers are unable to access Autodesk Assistant across all Autodesk Forma products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 14, 2026 5:44 AM UTC

APS - Model Derivative | Fusion | Fusion Team

minor Source not attested

Aug 13, 2026 1:18 PM UTC Last archived state: resolved

View archived record details

investigating

We are continuing to investigate where customers are experiencing latency when accessing APS - Model Derivative. We subsequently identified where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion and Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.

Aug 13, 2026 1:56 PM UTC

investigating

We are investigating an issue where customers are experiencing latency when accessing APS - Model Derivative. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.

Aug 13, 2026 1:18 PM UTC

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