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39.4%of 33 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
35.7%
28
18
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
On August 4, 2026, BIM 360 Glue reached end of life (EOL). Questions? Please see the FAQ link below or contact Autodesk Support for assistance.
https://help.autodesk.com/view/BIM360/ENU/?guid=GUID-5277DEB0-74F7-4314-84D7-3EF51BDC35D2
Legacy Incident Archive
100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Forma Build | Forma Data Management | Forma Takeoff
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are unable to create and access new projects in Forma Build, Forma Data Management and Forma Takeoff in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk Assistant
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue with customers are unable to chat or receive responses while using Autodesk Assistant. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk Support
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate reports where a subset of customers may experience delays in the fulfillment of new hub creation requests submitted through Autodesk Support for Forma Build and BIM 360 products. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate reports where a subset of customers may experience delays in the fulfillment of new hub creation requests submitted through Autodesk Support for Forma Build and BIM 360 products. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports where a subset of customers may experience delays in the fulfillment of new hub creation requests submitted through Autodesk Support for Forma Build and BIM 360 products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
APS - Model Derivative | Fusion | Fusion Team
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative. We can now confirm that Fusion and Fusion Team have returned to normal operation. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion, Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion, Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion, Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative. We have subsequently identified that Fusion and Fusion Team are also impacted, with customers experiencing failures generating thumbnails. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Forma Build | Forma Mobile App | Forma Data Management
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of customers experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk Support
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are unable to receive technical support from Autodesk Support for the AutoCAD in-products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Multiple Autodesk Products
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating reports of customers experiencing an issue where they are unable to sign in to multiple Autodesk products using Single Sign-On (SSO). Existing authenticated sessions remain unaffected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Revit Cloud Worksharing / Cloud Models
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are unable to use the Sync with Central and Model Open workflows in Revit Cloud Worksharing in the Germany region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Forma Build (Australia region)
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating reports of customers experiencing an issue where they are unable to access the uploaded files in Forma Build in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
APS Model Derivative | Forma - Data Connector
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are unable to process or upload files in APS Model Derivative and Forma - Data Connector in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
