Forge Outage History

Daily provider-status observations and published incident history for Forge.

Operational

Forge is operational. Verified Sep 30, 2026 at 12:45 PM UTC. Official provider source.

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90-Day Trend

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month	Issue-free days	Days Tracked	Days with issues
September 2026	35.7%	28	18

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 2 Today

Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026

Autodesk account

minor Observed active window 1h 8m

View incident details and source

Started: Sep 30, 4:06 AM UTC

Autodesk account

identified

We have identified the cause of the issue where a subset of customers are unable to access the User Management tab in their Autodesk Account or view seats associated with renewed products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Sep 30, 4:30 AM UTC

investigating

We are continuing to investigate an issue where a subset of customers are unable to access the User Management tab in their Autodesk Account or view seats associated with renewed products. We will provide an update within 60 minutes or sooner if we have more information to share.

Sep 30, 4:27 AM UTC

investigating

We are investigating an issue where a subset of customers are unable to access User Management tab in their Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Sep 30, 4:06 AM UTC

BIM Collaborate

minor Observed active window 2h 14m

View incident details and source

Started: Sep 29, 1:20 PM UTC

BIM Collaborate BIM Collaborate (European Union)

investigating

We are investigating an issue where customers are unable to access model lists in BIM Collaborate in the US and European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Sep 29, 1:20 PM UTC

BIM 360 Field

minor Observed active window 59m

View incident details and source

Started: Sep 26, 8:15 PM UTC

BIM 360 Field

investigating

We are investigating an issue where customers are unable to access BIM 360 Field. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Sep 26, 8:15 PM UTC

Autodesk account

minor Observed active window 5h 0m

View incident details and source

Started: Sep 22, 1:19 PM UTC

Autodesk account

investigating

We are continuing to investigate an issue where customers are unable to manage newly purchased subscriptions under user management and are also unable to view products within Autodesk Account. We will provide an update within 60 minutes or sooner if we have more information to share.

Sep 22, 5:33 PM UTC

investigating

Sep 22, 4:33 PM UTC

investigating

Sep 22, 3:28 PM UTC

investigating

We are continuing to investigate an issue where customers are unable to manage newly purchased subscriptions under user management and also unable to view products within Autodesk Account. We will provide an update within 60 minutes or sooner if we have more information to share.

Sep 22, 2:18 PM UTC

investigating

We are investigating an issue where customers are unable to manage newly purchased subscriptions under user management and also unable to view products within Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Sep 22, 1:19 PM UTC

Autodesk account

minor Observed active window 11h 13m

View incident details and source

Started: Sep 21, 4:51 PM UTC

Autodesk account

identified

We are continuing to work on resolving this issue where Education customers are unable to access or download Fusion because the product is not appearing under Products & Services in their Autodesk Account as quickly as possible. We will provide an update within 4 hours or sooner if we have more information to share.

Sep 22, 12:30 AM UTC

identified

We are continuing to work on resolving this issue where Education customers are unable to access or download Fusion because the product is not appearing under Products & Services in their Autodesk Account as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.

Sep 21, 10:31 PM UTC

identified

We are continuing to work on resolving this issue where Education customers are unable to access or download Fusion because the product is not appearing under Products & Services in their Autodesk Account as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Sep 21, 9:36 PM UTC

identified

We are continuing to work on resolving this issue where Education customers are unable to access or download Fusion because the product is not appearing under Products & Services in their Autodesk Account. as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Sep 21, 8:35 PM UTC

identified

We have identified the cause of the issue where Education customers are unable to access or download Fusion because the product is not appearing under Products & Services in their Autodesk Account. Our team is actively working on resolving this as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.

Sep 21, 6:34 PM UTC

investigating

We are continuing to investigate an issue where Education customers are unable to access or download Fusion because the product is not appearing under Products & Services in their Autodesk Account. We will provide an update within 60 minutes or sooner if we have more information to share.

Sep 21, 5:49 PM UTC

investigating

We are investigating reports of customers experiencing an issue where Education customers are unable to access or download Fusion because the product is not appearing under Products & Services in their Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Sep 21, 4:51 PM UTC

Flow Platform GraphQL API | Flow Platform Permissions | Flow Platform Provisioning

minor Observed active window 36m

View incident details and source

Started: Sep 21, 4:38 PM UTC

Flow Platform GraphQL API Flow Platform Permissions Flow Platform Provisioning

investigating

We are investigating an issue where customers are experiencing intermittent latency while using personal storage across Flow Platform GraphQL API, Flow Platform Permissions and Flow Platform Provisioning, resulting in slow UI response times. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Sep 21, 4:38 PM UTC

Multiple Autodesk Products

minor Observed active window 7h 18m

View incident details and source

Started: Sep 17, 11:11 PM UTC

BIM Collaborate BIM 360 Account Administration BIM 360 Account Administration (European Union) BIM Collaborate (Australia) BIM 360 Cost Management BIM Collaborate (Canada) BIM 360 Cost Management (European Union) BIM Collaborate (European Union) BIM 360 Design Collaboration BIM Collaborate (Germany) BIM 360 Design Collaboration (European Union) BIM Collaborate (India) BIM 360 Docs BIM Collaborate (Japan) BIM 360 Docs (European Union) BIM Collaborate (UK) BIM 360 Field BIM 360 Field (European Union) BIM 360 Field Management BIM 360 Field Management (European Union) Forma - Admin Console Forma - Admin Console (Australia) BIM 360 Insight Forma - Admin Console (Canada) BIM 360 Insight (European Union) Forma - Admin Console (European Union) BIM 360 Model Coordination Forma - Admin Console (Germany) BIM 360 Model Coordination (European Union) Forma - Admin Console (India) BIM 360 Ops Forma - Admin Console (Japan) BIM 360 Plan Forma - Admin Console (UK) BIM 360 Project Home Forma - AutoSpecs BIM 360 Project Home (European Union) Forma - Cost Management BIM 360 Project Management Forma - Cost Management (Australia) BIM 360 Project Management (European Union) Forma - Cost Management (Canada) BIM 360 Reports Forma - Cost Management (European Union) BIM 360 Reports (European Union) Forma - Cost Management (Germany) BIM 360 Team Mobile Forma - Cost Management (India) Forma - Cost Management (Japan) Forma - Cost Management (UK) Forma - Data Connector Forma - Data Connector (Australia) Forma - Data Connector (Canada) Forma - Data Connector (European Union) Forma - Data Connector (Germany) Forma - Data Connector (India) Forma - Data Connector (Japan) Forma - Data Connector (UK) Forma - My Home Forma - My Home (Australia) Forma - My Home (Canada) Forma - My Home (European Union) Forma - My Home (Germany) Forma - My Home (India) Forma - My Home (Japan) Forma - My Home (UK) Forma - Reports Forma - Reports (Australia) Forma - Reports (Canada) Forma - Reports (European Union) Forma - Reports (Germany) Forma - Reports (India) Forma - Reports (Japan) Forma - Reports (UK) Forma - Specifications Forma - Specifications (Australia) Forma - Specifications (Canada) Forma - Specifications (European Union) Forma - Specifications (Germany) Forma - Specifications (India) Forma - Specifications (Japan) Forma - Specifications (UK) Forma Build Forma Build (Australia) Forma Build (Canada) Forma Build (European Union) Forma Build (Germany) Forma Build (India) Forma Build (Japan) Forma Build (UK) Forma - Insight Forma - Insight (Australia) Forma - Insight (Canada) Forma - Insight (European Union) Forma - Insight (Germany) Forma - Insight (India) Forma - Insight (Japan) Forma - Insight (UK) Forma Data Management Forma Data Management (Australia) Forma Data Management (Canada) Forma Data Management (European Union) Forma Data Management (Germany) Forma Data Management (India) Forma Data Management (Japan) Forma Data Management (UK) Forma Design Collaboration Forma Design Collaboration (Australia) Forma Design Collaboration (Canada) Forma Design Collaboration (European Union) Forma Design Collaboration (Germany) Forma Design Collaboration (India) Forma Design Collaboration (Japan) Forma Design Collaboration (UK) Forma Carbon Insights Forma Carbon Insights (Australia) Forma Carbon Insights (Canada) Forma Carbon Insights (European Union) Forma Carbon Insights (Germany) Forma Carbon Insights (India) Forma Carbon Insights (Japan) Forma Carbon Insights (UK) Forma Mobile App Forma Mobile App (Australia) Forma Mobile App (Canada) Forma Mobile App (European Union) Forma Mobile App (Germany) Forma Mobile App (India) Forma Mobile App (Japan) Forma Mobile App (UK) Forma Takeoff Forma Takeoff (Australia) Forma Takeoff (Canada) Forma Takeoff (European Union) Forma Takeoff (Germany) Forma Takeoff (India) Forma Takeoff (Japan) Forma Takeoff (UK)

identified

We are continuing to work on resolving this issue where subset of customers are unable to access projects within Autodesk Forma and BIM 360 products as quickly as possible. We will provide an update within 6 hours or sooner if we have more information to share.

Sep 18, 1:55 AM UTC

identified

We are continuing to work on resolving this issue where subset of customers are unable to access projects within Autodesk Forma and BIM 360 products as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Sep 18, 1:11 AM UTC

identified

We have identified the cause of the issue where subset of customers are unable to access projects within Autodesk Forma and BIM 360 products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Sep 18, 12:11 AM UTC

investigating

We are investigating an issue where customers are unable to access projects within Autodesk Forma and BIM 360 products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Sep 17, 11:11 PM UTC

Autodesk Support | Autodesk Assistant | Autodesk account

minor Observed active window 6h 45m

View incident details and source

Started: Sep 16, 8:59 AM UTC

Autodesk Assistant Autodesk Support Autodesk account

identified

We are continuing to work on resolving this issue, where customers are experiencing intermittent issues contacting Autodesk Support via phone or chat, as well as disruptions to certain support functionalities. Customers are currently unable to use Schedule a Call in Autodesk Account and Autodesk Assistant or Create a Case in Autodesk Assistant. We will provide an update within 60 minutes or sooner if we have more information to share.

Sep 16, 2:29 PM UTC

identified

Sep 16, 1:32 PM UTC

identified

We are continuing to work on resolving this issue, where customers are experiencing intermittent issues contacting Autodesk Support via phone or chat, as well as disruptions to certain support functionalities. Customers are currently unable to use Schedule a Call in Autodesk Account and Autodesk Assistant or Create a Case in Autodesk Assistant. We are actively investigating this issue and will provide an update within 60 minutes, or sooner if additional information becomes available.

Sep 16, 12:29 PM UTC

identified

We are continuing to work on resolving this issue, where customers are experiencing intermittent issues contacting Autodesk Support via phone or chat, as well as disruptions to certain support functionalities. Customers are currently unable to use Schedule a Call in Autodesk Account and Autodesk Assistant, or Create a Case in Autodesk Assistant. We are actively investigating this issue and will provide an update within 60 minutes, or sooner if additional information becomes available.

Sep 16, 11:26 AM UTC

investigating

We have identified that this service disruption is related to a third-party service provider. Customers continue to experience intermittent issues contacting Autodesk Support via phone or chat. We have also identified additional impact to support functionality. Customers are unable to use Schedule a Call in Autodesk Account and Autodesk Assistant or Create a Case in Autodesk Assistant. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Sep 16, 9:59 AM UTC

investigating

We are investigating an issue where customers are experiencing intermittent issues while contacting Autodesk Support via calls and chat. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Sep 16, 8:59 AM UTC

APS - Webhooks

minor Observed active window 13h 58m

View incident details and source

Started: Sep 15, 8:31 PM UTC

APS - Webhooks

monitoring

We have implemented a solution to resolve the issue where customers are experiencing significant delays in APS Webhooks event delivery and our team is currently monitoring the situation. We will provide an update within 6 hours or sooner if we have more information to share.

Sep 16, 6:33 AM UTC

investigating

We are continuing to investigate an issue where customers are experiencing significant delays in APS Webhooks event delivery. We will provide an update within 6 hours or sooner if we have more information to share.

Sep 16, 3:30 AM UTC

investigating

We are continuing to investigate an issue where customers are experiencing significant delays in APS Webhooks event delivery. We will provide an update within 2 hours or sooner if we have more information to share.

Sep 16, 1:36 AM UTC

investigating

Sep 15, 11:35 PM UTC

investigating

We are continuing to investigate an issue where customers are experiencing significant delays in APS Webhooks event delivery. We will provide an update within 60 minutes or sooner if we have more information to share.

Sep 15, 10:30 PM UTC

investigating

Sep 15, 9:30 PM UTC

investigating

We are investigating an issue where customers are experiencing significant delays in APS Webhooks event delivery. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Sep 15, 8:31 PM UTC

Autodesk account

minor Observed active window 2h 0m

View incident details and source

Started: Sep 15, 11:59 AM UTC

Autodesk account

identified

We have identified the cause of the issue where customers are experiencing intermittent errors when updating their payment method through the Autodesk account or completing a purchase through Checkout. Our team is actively working on resolving this as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.

Sep 15, 1:00 PM UTC

investigating

We are investigating an issue where customers are experiencing intermittent errors when updating their payment method through the Autodesk account or completing a purchase through Checkout. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Sep 15, 11:59 AM UTC

Legacy Incident Archive

100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

July 2026

Forma Build | Forma Data Management | Forma Takeoff

minor Source not attested

Jul 29, 2026 2:09 PM UTC Last archived state: resolved

View archived record details

investigating

We are investigating an issue where customers are unable to create and access new projects in Forma Build, Forma Data Management and Forma Takeoff in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 29, 2026 2:09 PM UTC

Autodesk Assistant

minor Source not attested

Jul 29, 2026 3:45 AM UTC Last archived state: resolved

View archived record details

investigating

We are investigating an issue with customers are unable to chat or receive responses while using Autodesk Assistant. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 29, 2026 3:45 AM UTC

Autodesk Support

minor Source not attested

Jul 28, 2026 5:38 PM UTC Last archived state: resolved

View archived record details

investigating

We are continuing to investigate reports where a subset of customers may experience delays in the fulfillment of new hub creation requests submitted through Autodesk Support for Forma Build and BIM 360 products. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 28, 2026 10:33 PM UTC

investigating

Jul 28, 2026 9:38 PM UTC

investigating

We are investigating reports where a subset of customers may experience delays in the fulfillment of new hub creation requests submitted through Autodesk Support for Forma Build and BIM 360 products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 28, 2026 5:38 PM UTC

APS - Model Derivative | Fusion | Fusion Team

minor Source not attested

Jul 28, 2026 3:35 PM UTC Last archived state: resolved

View archived record details

investigating

We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative. We can now confirm that Fusion and Fusion Team have returned to normal operation. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 28, 2026 7:39 PM UTC

investigating

We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion, Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 28, 2026 7:22 PM UTC

investigating

Jul 28, 2026 6:16 PM UTC

investigating

Jul 28, 2026 5:20 PM UTC

investigating

We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative. We have subsequently identified that Fusion and Fusion Team are also impacted, with customers experiencing failures generating thumbnails. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 28, 2026 3:57 PM UTC

investigating

We are investigating an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 28, 2026 3:35 PM UTC

Forma Build | Forma Mobile App | Forma Data Management

minor Source not attested

Jul 28, 2026 3:08 PM UTC Last archived state: resolved

View archived record details

investigating

We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.

Jul 28, 2026 9:17 PM UTC

investigating

Jul 28, 2026 8:16 PM UTC

investigating

Jul 28, 2026 7:22 PM UTC

investigating

Jul 28, 2026 6:15 PM UTC

investigating

Jul 28, 2026 5:26 PM UTC

investigating

Jul 28, 2026 4:20 PM UTC

investigating

We are investigating reports of customers experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 28, 2026 3:08 PM UTC

Autodesk Support

minor Source not attested

Jul 24, 2026 7:16 AM UTC Last archived state: resolved

View archived record details

investigating

We are investigating an issue where customers are unable to receive technical support from Autodesk Support for the AutoCAD in-products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 24, 2026 7:16 AM UTC

Multiple Autodesk Products

minor Source not attested

Jul 23, 2026 3:36 PM UTC Last archived state: resolved

View archived record details

investigating

We are investigating reports of customers experiencing an issue where they are unable to sign in to multiple Autodesk products using Single Sign-On (SSO). Existing authenticated sessions remain unaffected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 23, 2026 3:36 PM UTC

Revit Cloud Worksharing / Cloud Models

minor Source not attested

Jul 23, 2026 9:13 AM UTC Last archived state: resolved

View archived record details

investigating

We are investigating an issue where customers are unable to use the Sync with Central and Model Open workflows in Revit Cloud Worksharing in the Germany region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 23, 2026 9:13 AM UTC

Forma Build (Australia region)

minor Source not attested

Jul 23, 2026 6:55 AM UTC Last archived state: resolved

View archived record details

investigating

We are investigating reports of customers experiencing an issue where they are unable to access the uploaded files in Forma Build in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 23, 2026 6:55 AM UTC

APS Model Derivative | Forma - Data Connector

minor Source not attested

Jul 22, 2026 1:57 PM UTC Last archived state: resolved

View archived record details

investigating

We are investigating an issue where customers are unable to process or upload files in APS Model Derivative and Forma - Data Connector in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Jul 22, 2026 1:57 PM UTC

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