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45.3%of 75 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
44.8%
29
16
September 2026
35.7%
28
18
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
November 2026
Fusion | Fusion Manage | Fusion Online | Fusion Team
We are continuing to work on resolving this issue where customers are experiencing delays in seeing new components reflected in the Bill of Materials (BOM) workflow within Fusion products. Existing BOMs that are already up to date remain unaffected as quickly as possible. We will provide an update within 120 minutes or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where customers are experiencing delays in seeing new components reflected in the Bill of Materials (BOM) workflow within Fusion products. Existing BOMs that are already up to date remain unaffected as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
identified
We have identified the cause of the issue where customers are experiencing delays in seeing new components reflected in the Bill of Materials (BOM) workflow within Fusion products. Existing BOMs that are already up to date remain unaffected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing issues with Bill of Materials (BOM) workflow within Fusion products. We subsequently determined customers are experiencing delays in seeing new components reflected in the Bill of Materials (BOM) workflow within Fusion products. Existing BOMs that are already up to date remain unaffected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing issues with Bill of Materials (BOM) workflow within Fusion products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers who use Microsoft services to access Autodesk products and services. Customers using the "Sign in with Microsoft" option may experience intermittent login failures and may be unable to complete sign-in. Customers with Microsoft email accounts may also be unable to log in because they are not receiving a One-Time Password (OTP). As a workaround, customers can sign in with their email address and password. Customers who previously saved a backup/recovery code can use that code to log in. Other sign-in methods are not affected. We will provide an update within 120 minutes, or sooner if we have more information to share regarding the Microsoft service degradation.
investigating
We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers who use Microsoft services to access Autodesk products and services. Customers using the "Sign in with Microsoft" option may experience intermittent login failures and may be unable to complete sign-in. Customers with Microsoft email accounts may also be unable to log in because they are not receiving a One-Time Password (OTP). As a workaround, customers can sign in with their email address and password. Customers who previously saved a backup/recovery code can use that code to log in. Other sign-in methods are not affected. We will provide an update within 120 minutes, or sooner if we have more information to share regarding the Microsoft service degradation.
Microsoft 365 services continue to recover, but some users may still experience intermittent issues with Outlook and email. As a result, new support cases submitted via email and email responses to existing cases may be delayed in reaching Autodesk. Emails sent from Autodesk Support to customers remain unaffected. To avoid delays, please use chat or Autodesk Assistant to create a new case. To respond to an existing case, please add your comments directly in the Account account. We will share another update within 2 hours, or sooner as new information becomes available.
identified
Microsoft 365 services continue to recover, but some users may still experience intermittent issues with Outlook and email. As a result, new support cases submitted via email and email responses to existing cases may be delayed in reaching Autodesk. Emails sent from Autodesk Support to customers remain unaffected. To avoid delays, please use chat or Autodesk Assistant to create a new case. To respond to an existing case, please add your comments directly in the Autodesk account.We will share another update within 2 hours, or sooner as new information becomes available.
identified
We are aware of an ongoing Microsoft service outage affecting Autodesk Support. New case requests submitted by email and email replies from customers to existing cases would be delayed reaching Autodesk. Emails sent by Autodesk Support to customers are unaffected. As a workaround, please use chat or Autodesk Assistant to create a new case. To respond to an existing case, please add comments to the case in the Autodesk account. We will provide an update within 2 hours or sooner if we have more information to share regarding the Microsoft service degradation.
identified
We are aware of an ongoing Microsoft service outage affecting Autodesk Support. New case requests submitted by email and email replies from customers to existing cases would be delayed reaching Autodesk. Emails sent by Autodesk Support to customers are unaffected. As a workaround, please use chat or Autodesk Assistant to create a new case. To respond to an existing case, please add comments to the case in the Autodesk account. We will provide an update within 2 hours or sooner if we have more information to share regarding the Microsoft service degradation.
identified
We are aware of an ongoing Microsoft service outage affecting Autodesk Support. New case requests submitted by email and email replies from customers to existing cases would be delayed reaching Autodesk. Emails sent by Autodesk Support to customers are unaffected. As a workaround, please use chat or Autodesk Assistant to create a new case. To respond to an existing case, please add comments to the case in the Autodesk account. We will provide an update within 2 hours or sooner if we have more information to share regarding the Microsoft service degradation.
identified
We are aware of an ongoing Microsoft service outage affecting Autodesk Support. New case requests submitted by email and email replies from customers to existing cases would be delayed reaching Autodesk. Emails sent by Autodesk Support to customers are unaffected. As an alternative, please use chat or Autodesk Assistant to create a new case. To respond to an existing case, please add comments to the case in the Autodesk account. We are actively working to resolve the issue and will provide an update within 60 minutes or sooner if more information becomes available.
Autodesk account | Identity, Licensing & Entitlement | Other Business Systems
Autodesk accountOther Business SystemsIdentity, Licensing & Entitlement
monitoring
We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers who use Microsoft services to access Autodesk products and services. Customers using the "Sign in with Microsoft" option may experience intermittent login failures and may be unable to complete sign-in. Customers with Microsoft email accounts may also be unable to log in because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. Other sign-in methods are not affected. We will provide an update within 120 minutes, or sooner if we have more information to share regarding the Microsoft service degradation.
monitoring
We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers who use Microsoft services to access Autodesk products and services. Customers using the "Sign in with Microsoft" option may experience intermittent login failures and may be unable to complete sign-in. Customers with Microsoft email accounts may also be unable to log in because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. Other sign-in methods are not affected. We will provide an update within 120 minutes, or sooner if we have more information to share regarding the Microsoft service degradation.
monitoring
We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers who use Microsoft services to access Autodesk products and services. Customers using the "Sign in with Microsoft" option may experience intermittent login failures and may be unable to complete sign-in. Customers with Microsoft email accounts may also be unable to log in because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. Other sign-in methods are not affected. We will provide an update within 120 minutes, or sooner if we have more information to share regarding the Microsoft service degradation.
monitoring
We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers who use Microsoft services to access Autodesk products and services. Customers using the "Sign in with Microsoft" option may experience intermittent login failures and may be unable to complete sign-in. Customers with Microsoft email accounts may also be unable to log in because they are not receiving a One-Time Password (OTP). As a workaround, customers can sign in with their email address and password. Customers who previously saved a backup/recovery code can use that code to log in. Other sign-in methods are not affected. We will provide an update within 120 minutes, or sooner if we have more information to share regarding the Microsoft service degradation.
monitoring
We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers with Microsoft email services resulting in customers being unable to login to Autodesk Products and Services because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. We will provide an update within 120 minutes or sooner if we have more information to share regarding the Microsoft service degradation.
monitoring
We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers with Microsoft email services resulting in customers being unable to login to Autodesk Products and Services because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. We will provide an update within 120 minutes or sooner if we have more information to share regarding the Microsoft service degradation.
monitoring
We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers with Microsoft email services resulting in customers being unable to login to Autodesk Products and Services because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. We will provide an update within 120 minutes or sooner if we have more information to share regarding the Microsoft service degradation.
monitoring
We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers with Microsoft email services resulting in customers being unable to login to Autodesk Products and Services because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. We will provide an update within 120 minutes or sooner if we have more information to share regarding the Microsoft service degradation.
monitoring
We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers with Microsoft email services resulting in customers being unable to login to Autodesk Products and Services because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. We will provide an update within 60 minutes or sooner if we have more information to share regarding the Microsoft service degradation.
monitoring
We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers with Microsoft email services resulting in customers being unable to login to Autodesk Products and Services because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. We will provide an update within 60 minutes or sooner if we have more information to share regarding the Microsoft service degradation.
monitoring
We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers with Microsoft email services resulting in customers being unable to login to Autodesk Products and Services because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. We will provide an update within 60 minutes or sooner if we have more information to share regarding the Microsoft service degradation.
We have identified the cause of the issue where customers are experiencing slower response times when viewing documents and folders or uploading documents in BIM 360 Docs and BIM 360 Design Collaboration. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing slower response times when viewing documents and folders or uploading documents in BIM 360 Docs and BIM 360 Design Collaboration. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are experiencing errors when working with Issues, including adding attachments, placing issues on files, and uploading snapshots in Forma Build, Forma Data Management, and AutoCAD Web. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing errors when working with Issues, including adding attachments, placing issues on files, and uploading snapshots in Forma Build, Forma Data Management, and AutoCAD Web. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Forma - Data Connector (Australia)Forma - Data Connector (Canada)Forma - Data Connector (Germany)Forma - Data Connector (India)Forma - Data Connector (Japan)Forma - Data Connector (UK)
identified
We have identified the cause of the issue where customers are experiencing failures when processing Forma - Data Connector extractions that explicitly include the Admin Service in the Australia and India region. We subsequently determined similar failures in Canada, UK, Germany and Japan regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing failures when processing Forma - Data Connector extractions that explicitly include the Admin Service in the Australia and India region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are unable to login to Autodesk Tandem™ Connect. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
BIM 360 Project Home | BIM 360 Project Home (European Union)
BIM 360 Project HomeBIM 360 Project Home (European Union)
identified
We have identified the cause of the issue where customers are experiencing issues while accessing the Services tab in BIM 360 Project Home across the US and European Union regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing issues while accessing the Services tab in BIM 360 Project Home across the US and European Union regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are experiencing delays while downloading certain files in BuildingConnected. Customers can still view the affected files on the web. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are experiencing delays while downloading certain files in BuildingConnected. Customers can still view the affected files on the web. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are experiencing delays while downloading certain files in BuildingConnected. Customers can still view the affected files on the web. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing delays when downloading certain files in BuildingConnected. Customers can still view the affected files on the web. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Legacy Incident Archive
100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
FPTR
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate where customers are experiencing intermittent errors while navigating within FPTR. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing intermittent errors while navigating within FPTR. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk Assistant
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate an issue where customers are unable to access the Autodesk Assistant feature within Fusion. As a workaround, customers can access Autodesk Assistant through Autodesk Account (https://manage.autodesk.com/home) or Autodesk Support (https://www.autodesk.com/support). We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports where customers are unable to access the Autodesk Assistant feature within Fusion. As a workaround, customers can access Autodesk Assistant through Autodesk Account (https://manage.autodesk.com/home) or Autodesk Support (https://www.autodesk.com/support). We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Forma - Insight
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate an issue where customers are unable to view the latest data on the Insights Builder page within Forma - Insight in the US region. We will provide an update within 4 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to view the latest data on the Insights Builder page within Forma - Insight in the US region. We will provide an update within 4 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to view the latest data on the Insights Builder page within Forma - Insight in the US region. We will provide an update within 4 hours or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to view the latest data on the Insights Builder page within Forma - Insight in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Forma Build (Canada)
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate an issue where customers are unable to download asset reports in Forma Build in Canada region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to download asset reports in Forma Build in Canada region. We are actively investigating and will provide an update within 60 minutes, or sooner if additional information becomes available.
July 2026
MEP Content Editor
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on resolving this issue where customers are unable to upload configuration in the MEP Content Editor as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
identified
We have identified the cause of the issue where customers are unable to upload configuration in the MEP Content Editor. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to upload configuration in the MEP Content Editor. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Revit Cloud Worksharing / Cloud Models
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are experiencing issues with initial collaboration and synchronous central synchronization in Revit Cloud Worksharing / Cloud Models in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
BuildingConnected | TradeTapp
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating reports of customers experiencing an issue where they are unable to add contacts to their qualifications in BuildingConnected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
APS - Data Management | Autodesk Tandem
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products. We will provide an update within 2 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products. We will provide an update within 2 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products. We will provide an update within 2 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 2 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 3 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 3 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 3 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 3 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 2 hours or sooner if we have more information to share.
identified
We have identified the cause of the issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Revit Cloud Worksharing / Cloud Models
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are experiencing issues with initial collaboration and synchronous central synchronization in Revit Cloud Worksharing / Cloud Models in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk Docs for Government | BIM Collaborate Pro for Government
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating reports of customers experiencing an issue where they are unable to access or view assigned product details in Autodesk Docs for Government and BIM Collaborate Pro for Government. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
