Current answer
Forge experienced a minor incident: Multiple Autodesk Products. ServiceAlert observed recovery on Nov 13, 2026.
Looking for an update now? Check the current status, or follow Forge for future changes.
Incident Lifecycle
Affected Components
BIM Collaborate
BIM 360 Account Administration
Pype AutoSpecs
Moldflow Cloud Service
BIM 360 Account Administration (European Union)
BIM Collaborate (Australia)
AutoCAD Online Services
BIM Collaborate (Canada)
BIM Collaborate (European Union)
BIM 360 Design Collaboration
Autodesk App Store
BIM Collaborate (Germany)
BIM 360 Design Collaboration (European Union)
BIM Collaborate (India)
BIM 360 Docs
BIM Collaborate (Japan)
Autodesk Drive
BIM 360 Docs (European Union)
BIM Collaborate (UK)
APS - Automation API
BuildingConnected
BIM 360 Field
BIM 360 Field (European Union)
APS - Data Exchange
BIM 360 Field Management
APS - Data Management
BIM 360 Field Management (European Union)
APS - Data Management (Australia)
BIM 360 Glue [EOL]
Forma - Admin Console
APS - Data Management (Canada)
BIM 360 Glue (European Union) [EOL]
Forma - Admin Console (Australia)
APS - Data Management (European Union)
BIM 360 Insight
Forma - Admin Console (Canada)
APS - Data Management (Germany)
BIM 360 Insight (European Union)
Forma - Admin Console (European Union)
APS - Data Management (India)
BIM 360 Model Coordination
Forma - Admin Console (Germany)
APS - Data Management (Japan)
BIM 360 Model Coordination (European Union)
Forma - Admin Console (India)
APS - Data Management (UK)
Forma - Admin Console (Japan)
Forma - Admin Console (UK)
Forma - AutoSpecs
Forma - Cost Management
BIM 360 Project Management
Forma - Cost Management (Australia)
BIM 360 Project Management (European Union)
Forma - Cost Management (Canada)
Cloud Rendering
Forma - Cost Management (European Union)
Collaboration for AutoCAD Plant 3D
Forma - Cost Management (Germany)
Collaboration for AutoCAD Plant 3D (Australia)
Forma - Cost Management (India)
Collaboration for AutoCAD Plant 3D (European Union)
Forma - Cost Management (Japan)
Dynamo Package Manager
Forma - Cost Management (UK)
FormIt
Fusion Manage
Fusion Mobile
Fusion Online
Generative Design
Informed Design Web App
Informed Design for Inventor
Informed Design for Revit
InfraWorks
Forma Build
Forma Build (Australia)
Forma Build (Canada)
Forma Build (European Union)
ReCap Services
Forma Build (Germany)
Revit Cloud Model Upgrade
Forma Build (India)
Revit Cloud Worksharing / Cloud Models
Forma Build (Japan)
Revit Cloud Worksharing / Cloud Models (Australia)
Forma Build (UK)
Revit Cloud Worksharing / Cloud Models (Canada)
Revit Cloud Worksharing / Cloud Models (European Union)
Revit Cloud Worksharing / Cloud Models (Germany)
Revit Cloud Worksharing / Cloud Models (India)
Revit Cloud Worksharing / Cloud Models (Japan)
Revit Cloud Worksharing / Cloud Models (UK)
Forma Data Management
Forma Data Management (Australia)
Forma Data Management (Canada)
Forma Data Management (European Union)
Forma Data Management (Germany)
Forma Data Management (India)
Forma Data Management (Japan)
Forma Data Management (UK)
Forma Takeoff
Forma Takeoff (Australia)
Forma Takeoff (Canada)
Forma Takeoff (European Union)
Forma Takeoff (Germany)
Forma Takeoff (India)
Forma Takeoff (Japan)
Forma Takeoff (UK)
Incident Timeline
Monitoring
We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers who use Microsoft services to access Autodesk products and services. Customers using the "Sign in with Microsoft" option may experience intermittent login failures and may be unable to complete sign-in. Customers with Microsoft email accounts may also be unable to log in because they are not receiving a One-Time Password (OTP). As a workaround, customers can sign in with their email address and password. Customers who previously saved a backup/recovery code can use that code to log in. Other sign-in methods are not affected. We will provide an update within 120 minutes, or sooner if we have more information to share regarding the Microsoft service degradation.
Nov 13, 2026 at 3:39 PM UTC
Investigating
We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers who use Microsoft services to access Autodesk products and services. Customers using the "Sign in with Microsoft" option may experience intermittent login failures and may be unable to complete sign-in. Customers with Microsoft email accounts may also be unable to log in because they are not receiving a One-Time Password (OTP). As a workaround, customers can sign in with their email address and password. Customers who previously saved a backup/recovery code can use that code to log in. Other sign-in methods are not affected. We will provide an update within 120 minutes, or sooner if we have more information to share regarding the Microsoft service degradation.
Nov 13, 2026 at 1:53 PM UTC
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