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39.4%of 33 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
35.7%
28
18
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
On August 4, 2026, BIM 360 Glue reached end of life (EOL). Questions? Please see the FAQ link below or contact Autodesk Support for assistance.
https://help.autodesk.com/view/BIM360/ENU/?guid=GUID-5277DEB0-74F7-4314-84D7-3EF51BDC35D2
Legacy Incident Archive
100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Forma Data Management (Canada) | APS - Data Management (Canada)
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate an issue where customers are unable to upload files in Forma Data Management in Canada region. We subsequently determined that the cause of this issue is also affecting APS - Data Management in Canada region. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to upload files in Forma Data Management in Canada region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Flow Capture
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are unable to create live streams in Flow Capture. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Forma Build | Forma Build (European Union)
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating reports of customers experiencing an issue where they are unable to see the Photos module within projects in Forma Build in the US and European Union regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk account
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on resolving this issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We will provide an update within 2 hours or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk Assistant
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are unable to access Autodesk Assistant across all Autodesk Forma products due to the assistant being unavailable. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk Assistant
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate an issue where customers are unable to initiate a live chat or create a support case through Autodesk Assistant in Fusion. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of an issue where customers are unable to initiate a live chat or create a support case through Autodesk Assistant in Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Forma Data Management | BIM Collaborate
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the issue where customers are unable to view bridged files in target projects in Forma Data Management and BIM Collaborate. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating reports of customers experiencing an issue where they are unable to view bridged files in target projects in Forma Data Management and BIM Collaborate. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Forma Mobile App
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 8 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 6 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
identified
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 60 minutes or sooner if we have more information to share.
identified
We have identified the cause of the issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are continuing to investigate an issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Vault Gateway
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue where customers are unable to access Vault Gateway. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Autodesk account
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate an issue where customers are unable to access User Management within Autodesk Account. Subsequently, we have identified that this issue is also impacting multiple Autodesk products. We will provide an update within 60 minutes or sooner if we have more information to share.
investigating
We are investigating an issue where customers are unable to access User Management within Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
