F5 Cloud Outage History
Uptime record, past incidents, and downtime history for F5 Cloud.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| July 2026 | 0% | 9 | 9 |
| June 2026 | 0% | 30 | 30 |
| May 2026 | 9.7% | 31 | 28 |
| April 2026 | 57.1% | 21 | 9 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Apr 10
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
F5 Distributed Cloud - Service Degradation - Metrics visualization issue - INC-20260708-482
Started: Jul 8, 9:48 PM
monitoring
The F5 Distributed Cloud support team has applied the fix and the display of metrics within the customer dashboard and CE´s are recovering.
We will keep you informed as updates become available. Thank you for your understanding and patience as we work to address this issue.
Jul 8, 11:57 PM
investigating
The F5 Distributed Cloud support team has identified an issue affecting the display of metrics within the customer dashboard and CE´s showing as down. This is a visual-only anomaly and does not impact traffic processing, core functionalities, or data log generation. Our team is actively working to resolve the issue at the earliest.
We will keep you informed with updates as progress is made. Thank you for your understanding and patience as we work to address this issue.
Jul 8, 10:17 PM
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting metrics missing on the Distributed Cloud dashboards.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have id...
Jul 8, 9:48 PM
F5 Distributed Cloud - Service Degradation - DNS - INC-20260706-481
Started: Jul 6, 3:09 PM
monitoring
The issue affecting DNS visualization status has been resolved, and all services are now operating normally.
Our teams have verified that the system is stable and will continue to monitor DNS services to ensure reliable and consistent performance.
We appreciate your patience and understanding throughout this period. If you have any questions or require further assistance, please feel free to contact our support team.
Contact information
- Email support: support@cloud.f5.com
- Phone support...
Jul 9, 2:20 PM
monitoring
The issue affecting the DNS visualisation status has been resolved, and services are operating normally.
Our teams have confirmed system stability, and we will continue to closely monitor DNS to ensure reliability and consistent performance.
Thank you for your patience while we worked to restore normal operation. If you have any questions or need assistance, please contact our support team.
Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-specific conta...
Jul 8, 2:05 PM
monitoring
The issue that caused delays in DNS visualization status updates has been resolved, and DNS services are operating normally.
Our teams have verified stability and will continue monitoring DNS closely to ensure ongoing reliability and consistent performance.
Thank you for your patience while we worked to restore normal service. If you have any questions or need assistance, please contact our support team.
Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-...
Jul 8, 2:10 AM
monitoring
The issue affecting the DNS visualisation status has been resolved, and services are operating normally.
Our teams have confirmed system stability, and we will continue to closely monitor DNS to ensure reliability and consistent performance.
Thank you for your patience while we worked to restore normal operation. If you have any questions or need assistance, please contact our support team.
Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-specific conta...
Jul 7, 12:49 PM
monitoring
The issue that caused a delay in DNS visualization status updates has been resolved, and services are operating normally.
Our teams have confirmed system stability, and we will continue to closely monitor DNS to ensure ongoing stability and consistent performance.
Thank you for your patience while we worked to restore normal operation. If you have any questions or need assistance, please contact our support team.
Contact information
- Email support: support@cloud.f5.com
- Phone support: Fo...
Jul 7, 4:12 AM
monitoring
The issue affecting DNS visualization status delay, has been identified and resolved, and all services are operating normally.
Our teams have validated system stability and will continue to monitor to ensure consistent performance.
Thank you for your patience while we worked to resolve this issue. If you have any questions or concerns, please feel free to reach out to our support team.
Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-specific contact det...
Jul 6, 6:21 PM
investigating
F5 Distributed Cloud is currently investigating an issue affecting the DNS visualization status. We have confirmed that this is a cosmetic display issue only and that there is no impact to production traffic or DNS functionality.
DNS propagation is working as expected, and the requested changes have been successfully propagated. However, the visualization currently continues to display the status as "In Progress", despite the propagation having completed successfully.
Our engineering teams ar...
Jul 6, 4:20 PM
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 07/06/2026, 1...
Jul 6, 3:09 PM
F5 Distributed Cloud - Service Degradation - Global Log Receiver (GLR) - INC-20260701-480
Started: Jul 1, 9:03 PM
monitoring
The F5 Distributed Cloud team has identified and mitigated the issue that was impacting Global Logs Receiver. Please note that all other Distributed Cloud Console services remain fully operational
We will continue to monitor the platform to ensure ongoing service stability.
If you have any questions or concerns, please contact us at support@cloud.f5.com.
Jul 2, 10:07 AM
monitoring
The issue has been identified and EU GLR log processing lag has been restored to normal levels. Our engineering teams are continuing to monitor closely to ensure the service returns to and remains at normal operating levels. We will provide additional updates as needed
Jul 1, 10:58 PM
investigating
The F5 Distributed Cloud is currently investigating a degradation affecting Global Log Receiver (GLR) in the EU region. Our engineering teams are actively working to identify the root cause. We are closely monitoring the environment to ensure continued platform stability and will provide additional updates as more information becomes available.
Please note that there is no traffic interruption and all core Distributed Cloud Console services remain fully operational.
We will share further up...
Jul 1, 9:03 PM
June 2026
F5 Distributed Cloud - Service Interruption - Intermittent Latency spikes and timeouts reported in India region- INC-20260626-479
Started: Jun 26, 11:58 AM
investigating
F5 has received reports from customers in the India region about connectivity issues, including increased latency and request timeouts when accessing applications.We are actively monitoring the situation and will continue to provide updates as and when additional information becomes available.
Jun 26, 1:10 PM
investigating
This advisory is to inform you that we are currently investigating reports of latency and intermittent timeouts with specific service provider.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential...
Jun 26, 11:58 AM
F5 Distributed Cloud - Service Degradation - Global Log Receiver (GLR) - INC-20260624-478
Started: Jun 24, 6:10 PM
monitoring
We would like to provide a further update on the current service situation.
All services have fully recovered and are operating normally. Platform stability has been restored, and access logs along with GLR processing are back to expected levels.There is no ongoing impact to customers.
Our teams will continue monitoring the environment closely to ensure continuous stability.
Thank you for your patience and support throughout this event.
Jun 27, 6:55 AM
monitoring
We would like to provide a further update on the current service situation.
All services have fully recovered and are operating normally. Access logs and GLR processing have returned to expected levels across the platform. There is no ongoing impact to customers, and the platform remains stable.
Our teams will continue to closely monitor the environment to ensure ongoing stability.
Thank you for your patience, understanding, and support throughout this event.
Jun 26, 7:08 PM
identified
We would like to provide a further update on the current service situation.
The overall service status remains unchanged. Platform services continue to operate within expected parameters, with access logs and GLR processing remaining at normal operating levels.
Our teams remain actively engaged in monitoring the environment to ensure continued service stability and will maintain close observation of the platform as recovery activities continue.
We sincerely appreciate your continued patien...
Jun 26, 2:27 PM
identified
We would like to provide a further update on the current service situation.
Recovery efforts have continued to progress, and we are pleased to report that platform services are now operating within expected parameters. Access logs and GLR processing have now returned to normal operating levels.
Our teams remain actively engaged in monitoring the environment to ensure continued service stability and will continue to closely observe the platform as recovery activities progress.
We sincerely ...
Jun 26, 10:33 AM
identified
We would like to share a further update on the current service situation.
Recovery efforts continue to progress, and our teams remain fully engaged in restoring complete service stability while maintaining close oversight of overall system health.
We are pleased to report continued improvements across the platform. In addition, the previously observed access log lag has now been fully resolved. While overall system performance has improved, GLR is still experiencing some residual processing...
Jun 26, 6:28 AM
identified
We would like to provide an additional update regarding the current service conditions.
Progress on recovery remains ongoing, and our teams continue to work diligently to restore all impacted services while maintaining close oversight of overall system health. At this time, we are still within the recovery phase as these activities proceed.
Although the majority of services are functioning normally, some customers may continue to encounter delays in the processing and availability of access ...
Jun 26, 2:22 AM
identified
We would like to share a further update on the current service situation.
Progress on recovery remains ongoing, and our teams continue to work diligently to restore all impacted services while maintaining close oversight of overall system health. At this time, we are still within the recovery phase as these activities proceed.
Although the majority of services are functioning normally, some customers may continue to encounter delays in the processing and availability of access logs and GLR d...
Jun 25, 9:44 PM
identified
We would like to provide an additional update regarding the current service conditions.
Recovery activities continue to advance steadily, and our teams remain fully engaged in restoring the affected services while closely monitoring overall platform stability.
While services are largely operating as expected, some customers may continue to experience delays in the availability of access logs and GLR data as recovery efforts progress.
We will share further updates as additional information b...
Jun 25, 6:59 PM
identified
We would like to provide a further update regarding the ongoing service conditions.
Recovery efforts continue to make steady progress, and we remain actively engaged in restoring the affected services while closely monitoring overall service stability.
Services continue to operate as usual; however, customers may experience delays in the delivery of access logs and GLR data while recovery activities remain underway.
We will continue to provide updates as more information becomes available....
Jun 25, 2:54 PM
identified
We would like to provide a further update regarding the ongoing service conditions.
Mitigation and recovery efforts are progressing, and we continue to actively monitor the environment to ensure service stability.
Services continue to operate as usual, but there may be delays in the delivery of access logs.
We will continue to provide updates as more information becomes available. Thank you for your patience and understanding.
Jun 25, 10:44 AM
identified
We would like to provide an update regarding the current service conditions.
We continue to actively collaborate with our service provider and are closely monitoring the situation while advancing mitigation efforts to stabilize the affected services. While some services may still experience delays, we are working diligently to minimize the impact and restore consistent operations as quickly as possible.
Further updates will be shared as more information becomes available.
Thank you for y...
Jun 25, 6:26 AM
identified
We would like to provide another update regarding current service conditions.
We remain actively engaged with our service provider and are continuing to monitor the situation closely while advancing mitigation efforts to improve stability across the affected services. Some services may still experience delays, and we are working to reduce impact and return to consistent operation as quickly as possible.
We will share further updates as additional information becomes available.
Thank you fo...
Jun 25, 2:08 AM
identified
We would like to share a further update regarding current service conditions.
We remain actively engaged with our service provider and continue to monitor the situation closely while progressing mitigation efforts to support stability across the affected services. Some services may still experience delays, and we are working to minimize impact and restore consistent operation as quickly as possible.
We will provide additional updates as more information becomes available.
Thank you for you...
Jun 24, 11:56 PM
identified
We would like to provide an update regarding current service conditions.
We remain actively engaged with our service provider and are continuing mitigation efforts to address service stability across all affected services. While some services may still experience delays, we are working diligently to minimize impact and ensure consistent operation.
We will continue to share updates as new information becomes available.
Thank you for your patience and understanding as we work to restore full...
Jun 24, 9:28 PM
identified
We would like to provide an update regarding current service conditions.
Due to an ongoing heatwave in Europe, our service provider’s data center is experiencing cooling constraints. This has led to capacity limitations at the affected site. While traffic has successfully rerouted to the nearest Regional Edge, certain services and features are currently impacted.
At this time, the following services and features may be impacted:
- GLR services in Europe – currently unable to send logs ...
Jun 24, 7:21 PM
identified
We have confirmed the situation has worsened at our service provider, and as a result GLR services are currently unavailable. We are working closely with the provider to restore service as quickly as possible, while also exploring additional mitigation options to minimize impact to your services.We will provide additional updates as needed.
Thank you for your patience and understanding.
Jun 24, 6:49 PM
identified
We are currently monitoring an incident affecting one of our service providers. We have implemented mitigations to reduce or prevent customer impact; however, if conditions worsen, customers may experience a loss of Global Log Receiver (GLR) services.
Our teams are actively engaged and will continue to monitor closely. We will provide additional updates as needed.
Thank you for your understanding.
Jun 24, 6:10 PM
F5 Distributed Cloud - Service Degradation - Issue creating and modifying endpoint configurations - INC-20260623-476
Started: Jun 23, 11:29 AM
monitoring
Our engineering teams have recovered the ability to perform changes in XC components and dashboard loading. Services are now operational and our engineering teams are closely monitoring the environment to ensure ongoing stability. We appreciate your understanding and will continue to provide additional updates as needed.
Jun 23, 8:51 PM
investigating
Our engineering teams remain actively engaged in investigating the issue impacting the ability to perform changes in XC components and dashboard loading. Please note that all other services remain fully operational and existing configurations are not impacted. We will continue to provide updates as recovery efforts progress and more information becomes available. We appreciate your patience and understanding.
Jun 23, 7:13 PM
investigating
Our engineering teams remain actively engaged in investigating the issue. Please note that all other services remain fully operational and existing configurations are not impacted. We will continue to provide updates as recovery efforts progress and more information becomes available. We appreciate your patience and understanding.
Jun 23, 2:02 PM
investigating
The F5 Distributed Cloud support team has identified an issue where customers might experience delays in config propagation when creating a new endpoint or modifying an existing one. Please note that all other services remain fully operational and existing configurations are not impacted. Our teams are actively investigating the issue and we will share further updates as more information becomes available. Thank you for your patience and understanding.
Jun 23, 12:09 PM
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting one or more services. We will provide more details as they become available.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation...
Jun 23, 11:29 AM
Incident Advisory: INC-20260617-475
Started: Jun 17, 6:36 PM
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting one or more services in Paris.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential servi...
Jun 17, 6:36 PM
F5 Distributed Cloud - Service Degradation - CDN Distributions - INC-20260616-474
Started: Jun 16, 9:36 AM
monitoring
The F5 CDN service remains stable and operational, and traffic processing continues to function as expected. Our engineering teams are closely monitoring the environment to ensure ongoing stability. We appreciate your understanding and will provide additional updates as needed.
Jun 17, 7:28 AM
monitoring
The F5 CDN service has been fully restored, and traffic processing remains operational. Our engineering teams are actively monitoring the environment to ensure continued stability.
We appreciate your patience and will share further updates as necessary.
Jun 17, 12:45 AM
monitoring
The F5 CDN issue for existing and newly created CDN distributions has been restored, and the CDN Services are now operating normally. Our engineering teams have completed recovery activities and are actively monitoring the environment to ensure continued stability. Existing CDN services and traffic processing remain fully operational. We will continue to monitor the situation closely and provide further updates as necessary.
Jun 16, 6:22 PM
identified
The F5 CDN Dashboard and Purge services have been successfully restored and are functioning normally. Restoration activities for CDN distribution provisioning remain in progress, and our engineering teams continue to actively monitor the environment to ensure service stability. Existing CDN services remain operational, and traffic processing continues to be unaffected. We will provide further updates as restoration efforts continue.
Jun 16, 4:18 PM
investigating
As part of our ongoing efforts to resolve the issue affecting CDN distributions that are becoming stuck in a pending state, our engineering teams will be performing a restart of the CDN service, existing and newly created CDN distributions to become stuck in a pending state during this period and expected failures of Dashboard population and Purge config operation services. Traffic processing is not expected to be impacted. We are closely monitoring the environment throughout the maintenance ...
Jun 16, 1:59 PM
investigating
Our engineering teams remain actively engaged in investigating the issue affecting CDN distributions that are becoming stuck in a pending state. At this time, there are no changes to the scope or impact of the issue. Existing CDN services continue to operate normally, and traffic processing remains unaffected. The team is continuing its analysis and working toward identifying the cause and implementing a resolution. We appreciate your continued patience and will provide further updates as add...
Jun 16, 1:40 PM
investigating
Our engineering teams are actively engaged and continue to work toward identifying the potential cause and implementing a resolution. Existing CDN services remain operational, and traffic processing is not impacted. We will continue to provide regular updates as our investigation progresses.
Jun 16, 11:47 AM
investigating
F5 Distributed Cloud team is aware of an issue causing both existing and newly created CDN distributions to become stuck in a pending state. Existing CDN services remain operational, and traffic processing is not impacted. Our engineering teams are actively investigating the issue and working to restore normal functionality as quickly as possible. We will provide further updates as additional information becomes available. Thank you for your patience and understanding.
Jun 16, 10:06 AM
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting F5 CDN distribution.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact...
Jun 16, 9:36 AM
F5 Distributed Cloud - Service Degradation - Delay in GLR logs - INC-20260609-470
Started: Jun 9, 11:52 AM
monitoring
The F5 Distributed Cloud team has confirmed that Global Log Receiver processing has fully recovered and returned to normal operations. Both live logs and backfill logs are now being generated and accessible within the XC Console. This ensures users can effectively access and audit activities as needed.
As previously communicated, all XC Console core services remained fully functional throughout the duration of this event. This maintained the reliability and integrity of the platform in a ste...
Jun 10, 7:15 AM
identified
F5 Distributed Cloud customers may experience a delay in GLR log streaming. Our teams have identified the issue and are actively working to recover the service and restore normal log delivery as soon as possible. Please note that there is no traffic interruption, and all core XC Console services remain fully operational. We will continue to provide updates as recovery efforts progress and more information becomes available. We appreciate your patience and understanding.
Jun 9, 4:01 PM
identified
F5 Distributed Cloud customers may experience a delay in GLR log streaming. Our teams are actively investigating the Global Log Receiver functionality. Please note that there is no traffic interruption and all core XC Console services remain fully operational. We will share further updates as more information becomes available.
We appreciate your patience and understanding.
Jun 9, 11:52 AM
Incident Advisory: INC-20260608-470
Started: Jun 8, 2:58 PM
monitoring
The F5 Distributed Cloud team is actively working to resolve the issue. The GLR log processing is recovering. There is no traffic impact and all core XC Console services remain fully operational.
We will share further updates as they become available.
Thank you for your patience and understanding.
Jun 8, 9:09 PM
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting Global Logs Receiver (GLR).
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service...
Jun 8, 2:58 PM
F5 Bot Defense - Service Degradation - Shared Rate Limiter - INC-20260606-469
Started: Jun 6, 9:20 PM
monitoring
Following a scheduled maintenance window on June 6th 2026 at 14:00 UTC, we identified a performance degradation caused by false positives in rate-limiting policies.
Our teams were immediately engaged, and corrective actions were taken to resolve the issue. The incident was resolved at 18:00 UTC and all systems are now operating normally.
We sincerely apologize for any inconvenience caused and appreciate your patience as we worked to resolve the issue.
Jun 6, 9:20 PM
May 2026
Incident Advisory: INC-20260526-466
Started: May 26, 1:56 PM
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR logs.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 01:49 ...
May 26, 1:56 PM
F5 Distributed Cloud - Service Degradation - Synthetic Monitoring - INC-20260524-465
Started: May 24, 8:09 PM
monitoring
The F5 Distributed Cloud team has recovered the issue that was affecting the Synthetic Monitoring. Services are now functioning as expected and under monitoring. If you have any questions or concerns, please feel free to reach out to our support team.
May 24, 10:45 PM
identified
The F5 Distributed Cloud team had identified a service degradation on the synthetic monitoring. Our teams are actively working on the recovery. Please note that all core XC Console services remain fully operational. We will share further updates as more information becomes available. If you're experiencing any service degradation, please contact our support team.
We appreciate your patience and understanding.
May 24, 9:33 PM
identified
The issue has been identified and a fix is being implemented.
May 24, 9:03 PM
investigating
We are continuing to investigate this issue.
May 24, 8:15 PM
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting the synthetic monitoring.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service ...
May 24, 8:09 PM
F5 Distributed Cloud - Service Degradation - CDN nodes in degraded state - INC-20260520-459
Started: May 21, 12:39 AM
monitoring
The F5 Distributed Cloud team confirms that all CDN nodes are fully operational. Traffic is flowing normally and no further disruption is expected at this time. We remain in a monitoring phase to ensure continued stability and optimal performance.
Please contact our support team if you need assistance.
Thank you for your patience and understanding.
May 21, 5:23 PM
identified
The F5 Distributed Cloud team is actively working on the recovery of affected CDN nodes. We can confirm that traffic disruption is no longer expected, users may continue to experience latency during this period. We will share further updates on the progress as they become available, please feel free to reach out to our support team for prompt assistance.
May 21, 7:23 AM
identified
The F5 Distributed Cloud team has identified the the issue affecting CDN services and are actively working on corrective measures.
We will share further updates on the progress as they become available, please feel free to reach out to our support team for prompt assistance.
May 21, 4:18 AM
investigating
The F5 Distributed Cloud CDN services are experiencing service degradation issue, It is impacting our CDN capabilities during this duration. Customers may experience intermittent traffic disruptions and increased latency as traffic is being rerouted to healthy CDN nodes during this period. We will continue to monitor the situation closely and share timely updates as additional information becomes available.
May 21, 2:33 AM
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting the F5 XC's internal CDN edge nodes.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potenti...
May 21, 12:39 AM
F5 Distributed Cloud - Service Degradation - DNS resolution issue - INC-20260520-462
Started: May 20, 5:01 PM
monitoring
The F5 Distributed Cloud team has successfully resolved the issue that was causing intermittent DNS resolution failures.
All services are now operating normally, and we are closely monitoring the environment to ensure continued stability and performance.
May 20, 6:58 PM
investigating
At approximately 16:25 UTC, we identified DNS-related issues resulting in availability degradation for some services. Customers utilizing F5 DNS may be affected.
Our engineering teams are actively working on corrective measures to address these resolution issues. Additionally, we are investigating the root cause and implementing further mitigation strategies to prevent recurrence.
We are committed to keeping you informed and will share another update within 60 minutes, or sooner if more infor...
May 20, 5:56 PM
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting our DNS services.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact a...
May 20, 5:01 PM
Incident Advisory:INC-20260511-458
Started: May 11, 1:27 PM
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting the F5 XC's internal DNS zone.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential ser...
May 11, 1:27 PM
Incident Advisory: INC-20260509-457
Started: May 9, 9:06 PM
monitoring
This advisory is to inform you that the issue involving delays in configuration propagation for CDN deployments has now been resolved.
We have successfully implemented remediation actions, and normal configuration propagation behavior has been fully restored across all affected regions. Additionally, we have validated that there was no impact to customer traffic during this event.
We will continue to closely observe the environment as part of our standard post-incident monitoring process.
W...
May 9, 9:29 PM
investigating
This advisory is to inform you that we are currently investigating reports of delay in configuration propagation for CDN in multiple regions.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential se...
May 9, 9:06 PM
F5 Distributed Cloud - Service Interruption - DNS resolution failures - INC-20260508-456
Started: May 8, 7:31 AM
monitoring
The F5 Distributed Cloud team has validated and confirmed that the issue causing intermittent DNS resolution failures has been resolved.
We are now monitoring the environment closely to ensure continued performance. All systems are currently Operational.
Thank you for your patience while we work to resolve this matter.
May 8, 11:01 AM
identified
The F5 Distributed Cloud team has identified the root cause of the intermittent DNS resolution failures. Our engineering team is now actively implementing a fix to restore full stability across the affected regions.
While we work on the resolution, some customers may experience occasional failures when attempting to reach certain endpoints or services that rely on DNS lookups.
We will provide further updates as the fix is deployed. Thank you for your continued patience.
May 8, 9:38 AM
investigating
We are currently investigating intermittent DNS resolution failures affecting multiple regions. Our engineering team is actively working to identify the root cause and restore full stability. Some customers may experience occasional failures when attempting to reach certain endpoints or services that rely on DNS lookups.
We will provide updates here as more information becomes available. Thank you for your patience and understanding.
May 8, 8:15 AM
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting one or more services in multiple regions.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified pote...
May 8, 7:31 AM
Incident Advisory: INC-20260507-455
Started: May 7, 2:37 PM
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting WAF signature bypass in specific scenario.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified p...
May 7, 2:37 PM
Informational : F5 Distributed Cloud Services DNS Status Display Issue – Service Fully Operational
Started: May 6, 2:17 PM
monitoring
We’d like to inform you that the DNS service was incorrectly displayed as ‘down’ on the Statuspage between May 5, 10:23 UTC and May 6, 9:58 UTC due to a cosmetic UI issue. Our team has verified that the service remained fully operational throughout this period. The status has now been corrected to reflect the actual availability, although it may take a short while for the update to be fully visible across the Statuspage.
We apologize for any confusion this may have caused and appreciate...
May 6, 2:17 PM
Informational : New IP ranges for F5 Distributed Cloud Regional Edge sites
Started: May 5, 9:50 AM
monitoring
Dear Valued Customers,
We are adding new IP ranges to our F5 Distributed Cloud SaaS Services. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before September 1st, 2026.
New IP Ranges:
Americas:
159.60.177.0/24
159.60.252.0/24
Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.
The full list of IP ranges can be found at https://docs....
May 5, 9:50 AM
Incident Advisory: INC-20260504-454
Started: May 4, 2:37 PM
monitoring
The F5 Distributed Cloud team has identified and mitigated an issue that was impacting GLR (Global Logs Receiver). Please note that all XC Console services were not affected and remain fully operational.
We will continue to monitor the platform to ensure ongoing service stability.
If you have any questions or concerns, please contact us at support@cloud.f5.com.
May 4, 5:53 PM
investigating
This advisory is to inform you that we are currently investigating reports of delay in Global Logs Receiver (GLR) within F5 Distributed Cloud Services.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified p...
May 4, 2:37 PM
April 2026
Informational: Introduction of New Regional Edge Cluster Chicago (ch2-chi)
Started: Apr 16, 3:07 PM
monitoring
Dear Valued Customers,
We are pleased to announce the launch of a new Regional Edge cluster Chicago (ch2-chi), which marks a significant step in enhancing the resilience and reliability of our North America Regional Edge infrastructure.
The addition of the Ch2-chi Regional Edge cluster brings substantial improvements to our operational capabilities by:
Enhancing Redundancy: By distributing workloads across this new cluster, we ensure better failover capabilities, minimizing service disrupt...
Apr 16, 3:07 PM
F5 Distributed Cloud - Service Degradation - Delay in GLR logs - INC-20260411-451
Started: Apr 11, 11:51 PM
investigating
The F5 Distributed Cloud team has detected a delay in GLR log streaming and access log lag in the Console.
We are actively working to resolve this issue.
We will share further updates as they become available. Thank you for your patience and understanding.
Apr 12, 2:29 AM
investigating
The F5 Distributed Cloud customers may experience a slight delay in GLR log streaming. Our teams are actively investigating the Global Log Receiver functionality. Please note that there is no traffic interruption and all core XC Console services remain fully operational. We will share further updates as more information becomes available.
We appreciate your patience and understanding.
Apr 11, 11:51 PM
Informational: Introduction of New Regional Edge Cluster Atlanta (At1-atl)
Started: Apr 8, 3:21 AM
monitoring
We've updated our notification for F5 Distributed Cloud Atlanta Regional Edge PoP commissioning. The commissioning and integration is scheduled for April 16, 2026 at 4:00 am UTC and not April 15, 2025 as previously communicated.
We apologize for any confusion this may have caused.
Questions? Our team is here to help. Reach out to us at support@cloud.f5.com.
— The F5 Distributed Cloud Team
Apr 14, 4:59 PM
monitoring
Dear Valued Customers,
We are pleased to announce the launch of a new Regional Edge cluster Atlanta (At1-atl), which marks a significant step in enhancing the resilience and reliability of our North America Regional Edge infrastructure.
The addition of the At1-atl Regional Edge cluster brings substantial improvements to our operational capabilities by:
Enhancing Redundancy: By distributing workloads across this new cluster, we ensure better failover capabilities, minimizing service disrupt...
Apr 8, 3:21 AM
F5 Distributed Cloud - Service Degradation - DNS resolution failures for CDN domain - INC-20260406-450
Started: Apr 6, 2:49 PM
monitoring
The intermittent DNS resolution failures affecting CDN traffic in the European regions have been successfully resolved. All impacted services are now operating normally.
Our engineering team has completed the required remediation steps, and no further disruptions are expected. We will continue to closely monitor system performance to ensure ongoing stability.
Should you encounter any related issues, please contact our support team for further assistance.
Thank you for your patience while w...
Apr 7, 4:52 AM
identified
The F5 Distributed Cloud team identified and addressed connectivity failures that were impacting CDN traffic processing in the Europe region. To mitigate the intermittency experienced, a workaround was implemented, stabilizing the affected services and reducing disruption. At this time, all XC Console core services remain operational and in a steady state. Our team is actively pursuing a permanent resolution to the issue. Additional updates will be provided as soon as further information beco...
Apr 6, 6:09 PM
investigating
We are currently investigating intermittent DNS resolution failures for the CDN domain in the Europe region. Some customers may experience occasional failures when attempting to reach certain endpoints or services that rely on DNS lookups.
Our engineering team is actively working to identify the root cause and restore full stability. At this time, the impact appears to be localized to the Europe region, and all other regions are operating normally.
We will provide updates here as more infor...
Apr 6, 4:44 PM
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS resolution.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 1...
Apr 6, 2:49 PM
March 2026
F5 Distributed Cloud - Service Degradation - DNS resolution failures for CDN domain - INC-20260327-448
Started: Mar 27, 11:00 PM
monitoring
The intermittent DNS resolution failures affecting the CDN domain in the U.S. region have been successfully resolved. All impacted services are now operating normally.
Our engineering team has completed the required remediation steps, and no further disruptions are expected. We will continue to closely monitor system performance to ensure ongoing stability.
Should you encounter any related issues, please contact our support team for further assistance.
Thank you for your patience while we ...
Mar 28, 12:31 AM
investigating
We are currently investigating an intermittent DNS resolution failures for CDN domain in the U.S. region. Some customers may experience occasional failures when attempting to reach certain endpoints or services that rely on DNS lookups.
Our engineering team is actively working to identify the root cause and restore full stability. At this time, the impact appears to be localized to the US region, and all other regions are operating normally.
We will provide updates here as more information ...
Mar 27, 11:45 PM
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS resolution in multiple regions.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential ...
Mar 27, 11:00 PM
Informational: Introduction of New Regional Edge Cluster Mil1-Mil (Milan)
Started: Mar 26, 9:33 PM
monitoring
Dear Valued Customers,
We are pleased to announce the launch of a new Regional Edge cluster, Mil1-Mil (Milan), which marks a significant step in enhancing the resilience and reliability of our EU Regional Edge infrastructure.
The addition of the Mil1-Mil Regional Edge cluster brings substantial improvements to our operational capabilities by:
Enhancing Redundancy: By distributing workloads across this new cluster, we ensure better failover capabilities, minimizing service disruptions durin...
Mar 26, 9:33 PM
F5 Distributed Cloud - Service Degradation - CDN services - Incident Advisory: INC-20260325-447
Started: Mar 25, 12:19 PM
identified
The F5 Distributed Cloud team is investigating an issue affecting CDN purge operations. There is no impact to CDN traffic delivery and all other XC Console services remain fully operational.
We are actively working on mitigation and will provide updates as more information becomes available.
Mar 25, 12:19 PM
Incident Advisory: INC-20260325-447
Started: Mar 25, 8:24 AM
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting CDN.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 08:20 AM UT...
Mar 25, 8:24 AM
F5 Distributed Cloud - Service Degradation - Delay in GLR logs - INC-20260323-446
Started: Mar 23, 10:39 AM
monitoring
The F5 Distributed Cloud team has confirmed that Global Log Receiver processing has fully recovered and returned to normal operations. Both live logs and backfill logs are now being generated and accessible within the XC Console. This ensures users can effectively access and audit activities as needed.
As previously communicated, all XC Console core services remained fully functional throughout the duration of this event. This maintained the reliability and integrity of the platform in a ste...
Mar 24, 4:22 AM
investigating
The F5 Distributed Cloud team has confirmed that GLR (Global Log Repository) processing has recovered and continues operating normally. While GLR processing is stable, our team is actively addressing the log lag issues observed. However, there is no impact on network traffic at this time. All core XC Console services continue to function without disruption, maintaining the reliability and operational integrity of the platform. We appreciate your patience and understanding as we work to resolv...
Mar 23, 6:50 PM
identified
The F5 Distributed Cloud team has confirmed that GLR processing has recovered and is operating normally. We are continuing to work on the remaining issue where logs for newly created objects are not currently available. There is no impact to traffic, and all core XC Console services remain fully operational.
Further updates will be provided as they become available. Thank you for your patience and understanding.
Mar 23, 3:51 PM
identified
The F5 Distributed Cloud team has identified the issue and is actively working to restore service. GLR log processing is recovering; however, logs for newly created objects are currently not available. We are actively working to resolve this issue. There is no traffic impact, and all core XC Console services remain fully operational.
We will share further updates as they become available. Thank you for your patience and understanding.
Mar 23, 1:29 PM
investigating
The F5 Distributed Cloud customers may experience a slight delay in GLR log streaming. Our teams are actively investigating the Global Log Receiver functionality. Please note that there is no traffic interruption and all core XC Console services remain fully operational. We will share further updates as more information becomes available.
We appreciate your patience and understanding.
Mar 23, 11:20 AM
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR lag within the Distributed Cloud environment.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have ident...
Mar 23, 10:39 AM
F5 Distributed Cloud - Service Degradation - Metrics Visualization Issue - INC-20260314
Started: Mar 14, 5:09 PM
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting access logs in Distributed Cloud.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential ...
Mar 14, 5:09 PM
February 2026
F5 Distributed Cloud - Service Degradation - XC Console down - INC-20260227-441
Started: Feb 27, 3:25 PM
monitoring
The XC Console is fully operational, enabling users to connect without any interruptions. All associated services within the XC platform are functioning as anticipated. The F5 Distributed Cloud team continues to work on the remaining implementation tasks, with enhanced monitoring in place to ensure stability and performance throughout this time.
We sincerely appreciate your continued patience and understanding as we work to maintain and improve service quality. If you encounter any issues or ...
Mar 8, 6:55 PM
monitoring
The XC Console remains fully operational, and users are able to connect without any interruption. All related services within the XC platform are also functioning as expected. The F5 Distributed Cloud team is continuing work on the remaining implementation activities, and enhanced monitoring will remain in place to ensure ongoing stability and performance throughout this period.
We sincerely appreciate your continued patience and understanding as we work to maintain and improve service quali...
Mar 7, 6:41 PM
monitoring
The XC Console remains fully operational, allowing users to connect seamlessly. In addition, all other services associated with the XC Console are functioning normally. The F5 Distributed Cloud team has applied a partial fix to address ongoing issues, and the implementation process is continuing. During this period, proactive monitoring will stay active to ensure the ongoing stability and reliability of our services.
We sincerely appreciate your continued patience and understanding as we wor...
Mar 6, 8:47 PM
monitoring
XC Console access remain fully operational. Users can connect to the Console and all other services are operating normally.
This event remains in the monitoring phase. The F5 Distributed Cloud team is actively working on a permanent fix and is currently validating changes in lower environments to ensure stability.
We appreciate your continued patience and understanding. If you experience any issues or have technical questions regarding F5 Distributed Cloud Services, please contact us at sup...
Mar 4, 7:29 AM
monitoring
XC Console access remain fully operational. Users can connect to the Console and all other services are operating normally.
This event remains in the monitoring phase as we work to ensure continued stability and optimal performance.
We sincerely appreciate your patience and understanding during this time. If you experience any issues or have technical questions regarding F5 Distributed Cloud Services, please contact us at support@cloud.f5.com.
Mar 3, 3:23 AM
monitoring
Access to the XC console has been restored, and we are actively monitoring the environment to maintain stability. Please note that XC Core services and traffic processing have remained fully operational and unaffected throughout.
Thank you for your ongoing patience and understanding. Should you encounter any issues or have technical inquiries regarding F5 Distributed Cloud Services, please feel free to contact us at support@cloud.f5.com.
Mar 2, 5:00 PM
investigating
We are currently investigating an ongoing issue with the XC Console being unreachable. Please note that traffic processing and other XC core functionality remain unaffected.
We appreciate your patience and understanding. If you experience any issues or have technical questions related to F5 Distributed Cloud Services, please get in touch with us at support@cloud.f5.com.
Mar 2, 2:34 PM
monitoring
XC console access continues in a steady state, and our XC platform services are operating business as usual. Proactive monitoring will remain active to ensure continued reliability and stability across the environment. XC Core services and traffic processing remain fully operational and unaffected.
Thank you for your continued patience and understanding. If you experience any issues or have technical questions regarding F5 Distributed Cloud Services, please contact us at support@cloud.f5.com.
Mar 2, 4:43 AM
monitoring
Access to the XC console is stable, and all XC platform services are operating as expected. We remain committed to proactive monitoring to ensure the continued reliability and stability of the environment. All XC Core services and traffic processing are functioning normally and are unaffected.
We appreciate your patience and understanding. Should you experience any issues or have technical inquiries regarding F5 Distributed Cloud Services, please don't hesitate to contact us at support@cloud...
Mar 1, 5:09 PM
monitoring
XC console access remains stable, and our XC platform services continue to function normally. Proactive monitoring is still in place to maintain ongoing reliability and stability throughout the environment. All XC Core services and traffic processing are fully operational and remain unaffected.
Thank you for your continued patience and understanding.
If you encounter any issues or have technical questions related to F5 Distributed Cloud Services, please reach out to us at support@cloud.f5.com.
Mar 1, 4:20 AM
monitoring
XC console access continues in a steady state, and our XC platform services are operating business as usual. Proactive monitoring will remain active to ensure continued reliability and stability across the environment. XC Core services and traffic processing remain fully operational and unaffected.
Thank you for your continued patience and understanding. If you experience any issues or have technical questions regarding F5 Distributed Cloud Services, please contact us at support@cloud.f5.com.
Feb 28, 3:52 PM
monitoring
XC console access has been restored, and we continue to actively monitor the environment to ensure stability. The XC Core services and traffic processing remain unaffected and operational.
We appreciate your patience and understanding. If you experience any issues or have technical questions related to F5 Distributed Cloud Services, please get in touch with us at support@cloud.f5.com
Feb 28, 3:27 AM
monitoring
XC console access has been restored, and we continue to actively monitor the environment to ensure stability. The XC Core services and traffic processing remain unaffected and operational.
We appreciate your patience and understanding. If you experience any issues or have technical questions related to F5 Distributed Cloud Services, please get in touch with us at support@cloud.f5.com
Feb 27, 4:59 PM
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting the XC console.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 02...
Feb 27, 3:25 PM
October 2025
Informational : New IP ranges for Distributed Cloud Regional Edge sites
Started: Oct 21, 7:48 PM
monitoring
Dear Valued Customer,
Please note that the deadline to allowlist the new Regional Edge IP ranges has been extended to January 5, 2026. These IP ranges will be used when we provision new Distributed Cloud Regional Edge sites. At this time, we do not yet have a confirmed date for when the new Regional Edge sites will go live. A separate notification will be sent in advance of those sites entering production.
If you have any questions, please contact us at support@cloud.f5.com
Nov 6, 12:12 AM
monitoring
Dear Valued Customers,
Please note that the deadline to allowlist the new Regional Edge IP ranges has been updated to 27 November 2025
If you have any questions, please feel free to contact us at support@cloud.f5.com
Nov 4, 10:17 PM
monitoring
Dear Valued Customers,
We are adding new IP ranges to our Regional Edge sites. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before Nov 15th 2025.
New IP Ranges:
Americas:
185.94.142.128/25
159.60.177.0/24
159.60.175.0/24
159.60.179.0/24
159.60.181.0/24
159.60.183.0/24
Europe:
159.60.161.0/24
159.60.163.0/24
Asia:
159.60.185.0/24
Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to ma...
Oct 21, 7:48 PM