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65.2%of 46 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
60%
25
10
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
The F5 Distributed Cloud team is now testing and validating the hotfix for the issue caused by a DNS configuration change, to ensure system stability.
We will share further updates as more information becomes available.
identified
The F5 Distributed Cloud team continues working on the hotfix for the issue caused by a DNS configuration change.
Our Engineering teams are actively working to fully recover the DNS service.
We will share further updates as more information becomes available.
identified
The F5 Distributed Cloud team has identified the cause of the managed DNS service issue. The issue was caused by a change to the DNS configuration introduced with the Distributed Cloud 8.0 release. Our Engineering teams are actively working to fully mitigate the issue. We will share further updates as more information becomes available.Thank you for your patience.
investigating
The F5 Distributed Cloud team is actively investigating a managed DNS service issue affecting certain Load Balancer configurations. No further customer impact is currently being observed for configurations utilizing Internet (Specified VIP) and Virtual Site (Specified VIP).
Our engineering team is proactively analyzing the environment to isolate the cause and ensure ongoing system stability. Thank you for your patience.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS services
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 10:50 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
F5 Distributed Cloud - Service Degradation - Issues with CE upgrade - INC-20260912-512
The F5 Distributed Cloud team has identified the cause of an issue affecting upgrades of Customer Edge (CE) sites to version crt-20260801-0205. Existing services and customer traffic remain unaffected.
Our teams are actively working to implement a fix and restore normal upgrade operations. We will continue to share updates as progress is made and more information becomes available.
Thank you for your patience and understanding while we work to resolve this issue.
investigating
The F5 Distributed Cloud team is currently investigating an issue where upgrades of Customer Edge (CE) sites to version crt-20260801-0205 are failing. Existing services remain operational, but customers attempting to upgrade to this version may experience deployment failures. We are actively working to identify the root cause and will provide further updates as more information becomes available.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting CE upgrade.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 09/12/2026, 14:24 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
F5 Distributed Cloud - Service Degradation - Tenant login failures on the Distributed Cloud console - INC-20260912-511
The F5 Distributed Cloud team is pleased to inform you that login functionality for the Distributed Cloud console has been restored. Our teams are actively monitoring the environment to ensure ongoing stability.
We appreciate your patience and understanding throughout this time. Should you have any further questions or require assistance, please don't hesitate to reach out to us through regular support channels.
investigating
The F5 Distributed Cloud team is investigating an issue causing tenant login failures on the Distributed Cloud console. We are actively working to implement corrective measures and restore full functionality as quickly as possible.
We appreciate your patience and understanding during this time. If you have any questions or concerns, please do not hesitate to contact us through established support channels.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting tenant logins.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 05:01 AM UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
The F5 Distributed Cloud team would like to inform you that the service provider issue in Querétaro, Mexico region is resolved. Our service remains stable and we will continue to monitor the environment to ensure reliability and stability.
If you experience any issue, please contact F5 Support for further assistance.
investigating
The F5 Distributed Cloud team would like to inform you that the service provider issue in Querétaro, Mexico region is being actively investigated. There is no impact on customer traffic. We will share further updates as more information becomes available.
Thank you for your understanding.
investigating
The F5 Distributed Cloud team has identified an issue with our service provider in the Querétaro, Mexico region. There is no impact on customer traffic. Our team is actively investigating the issue and will share updates as soon as they become available.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting Querétaro, Mexico region.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 07:00 AM UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
Service Degradation in New York (NY2) region - INC-20260910-508
The traffic issue in our New York (NY2) region has been resolved. Traffic levels have returned to normal. We are pleased to confirm that all core services remained operational throughout this event.
Our F5 Distributed Cloud team is continuing enhanced monitoring efforts to proactively ensure ongoing stability, performance, and service reliability.
Thank you for your continued support.
monitoring
The issue affecting traffic in our New York (NY2) region has been resolved. Traffic has returned to expected levels, and all services are operating normally. All core services remained operational throughout this service event.
The F5 Distributed Cloud team has extended monitoring and continues to proactively observe the environment to ensure sustained stability, performance, and service reliability.
Thank you for your continued trust in F5.
monitoring
The F5 Distributed Cloud team identified an issue affecting traffic in our New York (NY2) region. Some customers may have experienced a brief interruption or increased errors/latency. The issue has been resolved, and traffic has stabilized. All services are currently operating normally.
We are actively monitoring to ensure the service remains healthy and will provide updates as needed.
Thank you for your continued support and trust in F5.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation in New York (NY2).
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 09/10/2026, 18:04 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
Please note that deploying the fix is taking longer than anticipated. The current expected time for the fix to be fully deployed is 12:15 UTC. We expect configuration updates to resume normally following this period.
Important: Existing CDN configurations and traffic remain fully operational and unaffected.
We apologise for the delay and appreciate your continued patience regarding this matter.
identified
The F5 Distributed Cloud team has identified a fix for the issue and remains actively engaged towards resolution.
Please note that deploying the fix is expected to take an additional 60 minutes. We expect configuration updates to resume normally following this period.
Important: Existing CDN configurations and traffic remain fully operational and unaffected.
We apologise for the delay and appreciate your continued patience regarding this matter.
identified
The F5 Distributed Cloud team has identified a fix for the issue and remains actively engaged towards resolution.
Please note that deploying the fix is expected to take an additional 60 minutes. We expect configuration updates to resume normally following this period.
Important: Existing CDN configurations and traffic remain fully operational and unaffected.
We apologise for the delay and appreciate your continued patience regarding this matter.
investigating
The F5 Distributed Cloud CDN service is currently experiencing a minor service degradation. Customers may experience a configuration propagation delay for the next 60 minutes starting now. Please note that existing CDN configurations will not be impacted due to this, and only addition & modification will be affected. We will continue to monitor the situation closely and share timely updates as additional information becomes available.
investigating
This advisory is to inform you that we are currently investigating reports of degradation affecting CDN services.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 06:25 AM UT...
F5 Distributed Cloud - Service Degradation - Delay in Access Logs and Global Log Receiver - INC-20260904-504
The issue affecting the Global Log Receiver and Access Log streaming has been fully resolved. All services are operating normally, and our teams have confirmed stable system performance.
We will continue to monitor the environment to ensure ongoing stability.
We appreciate your patience and support throughout this incident.
monitoring
The issue affecting the Global Log Receiver has been successfully resolved. Access Log streaming is still in progress as part of the recovery process. Our teams are closely monitoring the environment to ensure continued stability and verify full service restoration.
Further updates will be provided as additional information becomes available.
We appreciate your patience and support throughout this incident.
investigating
F5 Distributed Cloud customers may experience a delay in Global Log Receiver and Access Log streaming. Our teams are actively investigating the issue. Please note that there is no traffic interruption, and all core Distributed Cloud Console services remain fully operational. We will share further updates as more information becomes available. We appreciate your patience and understanding.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 15:13 UTC
�...
May 2026
Informational : New IP ranges for F5 Distributed Cloud Regional Edge sites
Dear Valued Customers,
We are adding new IP ranges to our F5 Distributed Cloud SaaS Services. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before September 1st, 2026.
New IP Ranges:
Americas:
159.60.177.0/24
159.60.252.0/24
Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.
The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref
If you have any questions, please feel free to contact us at support@cloud.f5.com
Legacy Incident Archive
45 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
F5 Distributed Cloud - Service Degradation - AI powered Web Application Firewall - INC-20260825-498
Source not attested
Last archived state: resolved
View archived record details
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting AI powered Web Application Firewall
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential...
F5 Distributed Cloud - Service Degradation - Delay in Access Logs and Global Log Receiver - INC-20260824-497
minorSource not attested
Last archived state: resolved
View archived record details
Customer DashboardGlobal Log Receiver (GLR)
monitoring
The problem with the Global Log Receiver and the delay in Access Log streaming has been successfully resolved. All services are now fully recovered and functioning as expected.
Our teams will maintain close monitoring of the environment to ensure ongoing stability.
We appreciate your patience and support during this incident.
investigating
F5 Distributed Cloud customers may experience a delay in Global Log Receiver and Access Log streaming. Our teams are actively investigating the Global Log Receiver functionality. Please note that there is no traffic interruption and all core Distributed Cloud Console services remain fully operational. We will share further updates as more information becomes available. We appreciate your patience and understanding.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 13:24 UTC.
�...
The F5 Distributed Cloud team has successfully completed the emergency maintenance to address the issue at the New York Regional Edge. We are now actively monitoring the environment to ensure ongoing stability. We appreciate your patience and will provide a final update once we confirm that full service stability is maintained.
identified
The F5 Distributed Cloud team has identified a performance degradation issue specific to the New York Regional Edge and is conducting urgent maintenance to address the problem. While there will be no traffic impact, customers may notice CE tunnels appearing as down. We are working diligently to resolve this matter promptly and will share further updates as soon as we have more information. Thank you for your patience and understanding during this time.
Incident Advisory: INC-20260814-494
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating a service degradation in the Paris (PA4) region that began around 14th Aug at 14:50 UTC. Engineering teams have observed an increase in 5xx responses and are actively investigating the underlying cause.
We are continuing to monitor the situation closely and will provide further updates as more information becomes available.
- During our investigation, we observed an increase in latency affecting the Global Log Receiver service in the Paris (PA4) region
F5 Distributed Cloud - Service Degradation - DNS propagation - INC-20260804-492
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue that caused the DNS propagation lag has been resolved, and services are operating normally.
Our teams have confirmed system stability, and we will continue to closely monitor DNS to ensure ongoing stability and consistent performance.
If you have any questions or need assistance, please contact our support team.
Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-specific contact details, please visit:
https://my.f5.com/manage/s/article/K00013593...
identified
The issue affecting DNS propagation has been identified and our teams are working on the lag resolution.
Thank you for your patience while we work to resolve this issue. If you have any questions or concerns, please feel free to reach out to our support team.
Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-specific contact details, please visit:
https://my.f5.com/manage/s/article/K000135931
We appreciate your understanding and cooperation as we continu...
investigating
F5 Distributed Cloud is currently investigating an issue affecting the DNS propagation.
Our engineering teams are actively investigating the root cause and working toward a resolution.
Please note that other Distributed Cloud services are not affected.
We will provide additional updates as soon as more information becomes available.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS propagation.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at...
F5 Distributed Cloud - Service Degradation - Global Log Receiver (GLR) - INC-20260803-491
Source not attested
Last archived state: resolved
View archived record details
monitoring
The F5 Distributed Cloud has identified a degradation affecting Global Log Receiver (GLR). by now service has been restored and our engineering teams are actively monitoring to ensure continued platform stability. We will provide additional updates as more information becomes available.
Please note that there is no traffic interruption and all core Distributed Cloud Console services remain fully operational.
We appreciate your patience and understanding.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR logs latency.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact a...
July 2026
F5 Distributed Cloud - Service Degradation - Delay in Access Logs - INC-20260730-490
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The F5 Distributed Cloud Team has resolved an issue that was causing a delay in access logs appearing in the Distributed Cloud Console UI. The system is now fully operational, and we will continue to monitor it closely to ensure stability.
Thank you for your patience and understanding during this time.
identified
The F5 Distributed Cloud Support Team has identified a delay in access logs appearing in the Distributed Cloud Console UI. Global Log Receiver (GLR) functionality remains at its usual operating levels. All XC Console core services continue to function as expected without disruption. Our engineering team is actively investigating the access log delay to ensure prompt resolution. Updates will be shared as soon as we have more information.
Thank you for your patience and understanding.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR (Global Log Relay) and access logs within the Distributed Cloud environment.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investig...
F5 Distributed Cloud - Service Degradation- Regional Edge- Propagation Issue in Mumbai (MB2)- INC-20260729-489
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The F5 Distributed Cloud team has identified and corrected the configuration propagation issue at the Mumbai (MB2) Regional Edge. The propagation issue has been resolved, and no further customer impact is expected. We are currently monitoring the environment to ensure continued stability. We appreciate your patience and will provide a final update once we confirm that full service stability is maintained.
investigating
The F5 Distributed Cloud team has identified a performance degradation issue isolated to Mumbai Regional Edge and is actively investigating the issue. We are committed to resolving this with urgency to minimize the impact on our customer services. We will provide further updates as more information becomes available. We appreciate your patience and understanding
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting Mumbai regional edge.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impa...
F5 Distributed Cloud - Service Degradation - CDN Edge Connectivity Issue in Dallas (DAL3) - INC-20260727-488
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The F5 Distributed Cloud team is pleased to inform you that a fix has been implemented and the issue has been resolved. The CDN edge in Dallas (DAL3) has been enabled back for customer traffic. We will continue to proactively monitor the situation to ensure the stability of our services. Should you encounter any issue, please do not hesitate to reach out to us via your established channels.
investigating
The F5 Distributed Cloud team has identified an issue with the CDN Edge in Dallas (DAL3) and is working diligently on corrective measures to restore full functionality. Please note that there might be an increase in latency faced by customers as traffic will get automatically routed towards the nearest edge location.
We appreciate your patience and understanding as we work on resolving this matter. Our teams continue to proactively monitor the situation and will share updates as soon as they...
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting CDN services in Dallas (DAL3).
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential serv...
Incident Advisory: INC-20260724-487
minorSource not attested
Last archived state: resolved
View archived record details
investigating
This advisory is to inform you that we are currently investigating reports of service degradation which affected Bot Defense services in multiple regions.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified...
