New Multi-region uptime checks and custom-domain status pages

F5 Cloud Outage History

Daily provider-status observations and published incident history for F5 Cloud.

Operational

F5 Cloud is operational. Verified . Official provider source.

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65.2% of 46 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 60% 25 10

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
F5 Distributed Cloud - Service Degradation - Querétaro (QRO1), Mexico Region Isolated - INC-20261009-529
minor Observed active window 30h 7m

View incident details and source

Started:

Querétaro, Mexico
monitoring
The service provider issue affecting the Querétaro, Mexico region has been resolved, and services have returned to standard operation. Customer traffic remained entirely unaffected throughout this event. All other services remain fully operational. Our teams are actively monitoring system performance before final closure. We appreciate your patience and understanding.
identified
The F5 Distributed Cloud team continues to follow up closely with the service provider regarding the ongoing infrastructure issue in the Querétaro, Mexico region. Customer traffic remains entirely unaffected. Our teams are actively engaged with the provider toward a prompt resolution. We will share further updates as more information becomes available. Thank you for your continued patience and understanding.
identified
The F5 Distributed Cloud team would like to inform you that the service provider issue in Querétaro, Mexico region is being actively investigated. There is no impact to customer traffic. We will share further updates as more information becomes available. Thank you for your understanding.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting Querétaro, Mexico We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 06;26 UTC • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.
F5 Distributed Cloud - Service Degradation - Delay in Access Console Logs - INC-20261008-528
minor Observed active window 9h 44m

View incident details and source

Started:

Customer Dashboard
monitoring
The F5 Distributed Cloud team has completed mitigation actions for the issue affecting the availability of Distributed Cloud Security and Access Logs. Services are now operating normally. Distributed Cloud Console core services and Global Logs Receiver (GLR) functionality remained operational and unaffected throughout this service event. We will continue to monitor the platform to ensure ongoing service stability. Thank you for your patience and understanding as we worked to resolve this issue.
identified
The F5 Distributed Cloud team identified an issue affecting the availability of Distributed Cloud Security and Access Logs. Mitigation actions have been completed, and affected services are currently recovering toward normal operating levels. Our engineering teams continue to closely monitor the platform to confirm sustained service stability. A final update will be provided once resolution has been fully validated. Thank you for your patience and understanding.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting Global Log Relay (GLR) and Access Logs in multiple regions. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 10/08/2026, 15:28 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.
F5 Distributed Cloud - Service Degradation - Network - Melbourne (ME1) - INC-20261005-523
minor Observed active window 51h 49m

View incident details and source

Started:

Melbourne, Australia
identified
The F5 Distributed Cloud engineering team continues to make progress toward restoring the Melbourne (ME1) Regional Edge, and restoration efforts remain on track. Proactive monitoring is in place to help maintain service continuity across the region during this process. We appreciate your patience and will provide further updates as restoration progresses.
identified
Our F5 Distributed Cloud engineering team continues to work on the restoration of the Melbourne (ME1) Regional Edge. Restoration activities remain on track, and additional updates will be provided as progress is made. The engineering team has enabled a proactive monitoring stage to ensure service continuity throughout the region. We will share further updates as more information becomes available.
investigating
We are currently investigating a hardware issue within our Melbourne region. Customer traffic continues to route normally over secondary paths. Our network engineering team is actively working with hardware vendor support to complete diagnostic procedures. We will share further updates as more information becomes available.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting Melbourne. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 03:42 PM UTC • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.
F5 Distributed Cloud - Service Degradation - Issue with NGINX One Console - INC-20261001-522
major Observed active window 9h 52m

View incident details and source

Started:

NGINX One
monitoring
The F5 Distributed Cloud team has successfully resolved the instance management for the NGINX One Console, and Console services and APIs are currently operating normally. Customer application traffic remained entirely unaffected throughout the incident, and existing NGINX instances continued to serve live traffic without disruption. Management and control plane operations are fully accessible. Our teams are actively monitoring system performance to ensure sustained stability. We will continue to monitor system performance and provide further updates as they become available. We appreciate your patience and understanding.
investigating
The F5 Distributed Cloud team is currently investigating an issue affecting access to the NGINX One Console, with Console APIs currently returning 503 Service Unavailable errors. Customer application traffic remains entirely unaffected. Existing NGINX instances are fully operational and continue to serve live traffic normally, with no disruption to the data plane or application availability. The impact is strictly limited to the NGINX One Console. Management and control plane operations—such as configuration changes and monitoring performed through the Console—are temporarily unavailable. Our teams are actively working to identify the root cause and restore full Console access as quickly as possible. We will share further updates as more information becomes available. We appreciate your patience and understanding.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting NGINX One. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 12:28 PM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.
F5 Distributed Cloud - Service Degradation - Intermittent loss of Access Logs and Global Log Receiver in Mumbai (b-mb2) region - INC-20261001-521
minor Observed active window 9h 19m

View incident details and source

Started:

Mumbai (b-mb2), India
monitoring
The F5 Distributed Cloud team has successfully resolved the intermittent loss of Access Logs and Global Log Receiver services in the Mumbai (b-mb2) region. All affected log streaming services have returned to standard operation, and our teams are closely monitoring system performance to ensure sustained stability. There was no traffic interruption during this event, and all core Distributed Cloud Console services remained fully operational. We appreciate your patience and understanding throughout this incident.
investigating
F5 Distributed Cloud team is observing intermittent loss of Access Logs and Global Log Receiver in Mumbai (b-mb2) region. Our teams are actively investigating the issue. Please note that there is no traffic interruption and all core Distributed Cloud Console services remain fully operational. We will share further updates as more information becomes available. We appreciate your patience and understanding.
investigating
This advisory is to inform you that we are currently investigating reports of intermittent loss of access logs in Mumbai (b-mb2) region. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 10/01/2026, 04:25 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.
September 2026
F5 Distributed Cloud - Service Degradation - Configuration propagation delay - INC-20260930-519
minor Observed active window 14h 25m

View incident details and source

Started:

HTTP Load Balancer
monitoring
Most regions are now fully recovered and actively processing traffic normally. Our technical teams have made significant progress, and we are currently monitoring all systems closely to ensure continued stability and performance. We truly appreciate your continued patience during this recovery period.
identified
Our engineering teams continue to actively work on resolving the underlying issue. We are monitoring the systems closely as we work toward full resolution. All other services remain unaffected and continue to operate normally. Thank you again for your patience and partnership as we complete our work on this issue.
identified
We are actively addressing an issue that is currently causing propagation delays within the F5 Distributed Cloud configuration systems. Our technical teams are thoroughly investigating the root cause to restore normal performance. During this period, some customers may experience intermittent 5xx errors when attempting to apply or access configurations. All other services are unaffected and continue to operate normally. We sincerely appreciate your patience and understanding during this time.
investigating
Distributed Cloud customers are experiencing delays in configuration propagation when creating a new Load Balancer or modifying an existing one. All other services remain fully operational. Our team is actively investigating and will provide updates as they become available.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting multiple regions. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 1:17 PM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.
F5 Distributed Cloud - Service Degradation - Brief Spike in 5xx Responses in Querétaro, Mexico - INC-20260929-518
minor Observed active window 4h 10m

View incident details and source

Started:

Querétaro, Mexico
identified
The F5 Distributed Cloud team would like to inform you that the service provider issue in Querétaro, Mexico region is being actively investigated. There is no impact to customer traffic. We will share further updates as more information becomes available. Thank you for your understanding.
monitoring
The F5 Distributed Cloud team would like to inform you that we had noticed a brief spike in 5xx responses in Querétaro, Mexico and it has subsequently recovered. Please note that our services remain stable, and we will continue to monitor the environment to ensure reliability and stability. If you have any questions or need assistance, please contact our Support team: - Email support: support@cloud.f5.com - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 Thank you for your patience and understanding. Sincerely, F5 Distributed Cloud
F5 Distributed Cloud - Service Degradation - Investigating Missing Metrics Impacting me1-mel RE - INC-20260928-517
minor Observed active window 9h 9m

View incident details and source

Started:

Melbourne, Australia
monitoring
A fix has been deployed that restores full visibility into Customer Edge health metrics and alerts. We are continuing to monitor to confirm sustained stability. We appreciate your understanding and patience during this time. Should any further updates arise, we will promptly communicate them to keep you informed.
investigating
Customer Edge health metrics and alerts are unavailable for Customer Edges connected to the Melbourne (me1-mel) Regional Edge due to a metric reporting issue. Customer traffic is unaffected and flowing normally. Our team is actively investigating and will provide updates as they become available.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting Melbourne region. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 04:05 PM UTC. • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.
F5 Distributed Cloud - Service Degradation - DNS resolution issue - INC-20260918-516
minor Observed active window 3h 30m

View incident details and source

Started:

DNS
monitoring
The F5 Distributed Cloud team has identified and resolved the DNS-related issues that resulted in availability degradation for some services. Services have been restored, and our engineering teams are closely monitoring system performance to ensure stability. We appreciate your patience during this time. Thank you for your understanding.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS requests. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 08:05 AM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.
F5 Distributed Cloud - Service Degradation - WAF - INC-20260917-515
major Observed active window 4h 16m

View incident details and source

Started:

Ashburn (dc12), VA, United States Sao Paulo, Brazil Amsterdam, Netherlands Singapore, Singapore Sydney, Australia Dubai, United Arab Emirates Frankfurt (fr4), Germany Tokyo, Japan Melbourne, Australia Tel Aviv, Israel Ashburn (b-dc12), VA, United States Osaka, Japan Ashburn (c-dc12), VA, United States Frankfurt (b-fr4), Germany New York (ny8), NY, United States London (tn2), United Kingdom Hong Kong, Asia Mumbai (mb2), India London (b-tn2), United Kingdom New York (b-ny8), NY, United States San Jose (sv10), CA, United States Paris (pa2), France Mumbai (b-mb2), India Chennai, India Paris (pa4), France San Jose (b-sv10), CA, United States Seattle, WA, United States Madrid, Spain Jakarta, Indonesia Lisbon, Portugal Toronto, Canada Seoul, South Korea Dallas (dal3), TX, United States Stockholm, Sweden Dallas (b-dal3), TX, United States Atlanta, GA, United States Milan, Italy Montreal, Canada Chicago, IL, United States Querétaro, Mexico
identified
The F5 Distributed Cloud team has identified the root cause behind the false positive alerts being triggered on Web Application Firewall (WAF). We are now diligently working on implementing a fix to address the issue. Applications remain protected, and WAF security enforcement continues to operate as expected. We are treating this incident with the highest urgency and will provide further updates as they become available. Please continue to monitor our Statuspage (https://www.f5cloudstatus.com/) for the latest information. If you are experiencing an impact and require immediate assistance, please contact our Support team at support@cloud.f5.com or call the appropriate regional number listed on our website: https://my.f5.com/manage/s/article/K000135931.
investigating
Impact: We are actively working to resolve an issue causing false-positive security events on our Web Application Firewall (WAF). Please be assured that your applications remain fully protected and security enforcement is active. Our investigation into the issue affecting WAF is ongoing. We are actively working to resolve an issue causing false-positive security events on our Web Application Firewall (WAF). Please be assured that your applications remain fully protected and security enforcement is active. Current investigative actions: Our engineering teams are working to implement a fix at the earliest time possible, and we will share updates here as they progress. We are treating this incident with the highest urgency and will continue to provide updates as more information becomes available. Please monitor our Statuspage (https://www.f5cloudstatus.com/) for live updates. If you are experiencing an impact and requires immediate assistance, please contact our Support team at support@cloud.f5.com or call the appropriate regional number listed on our website: https://my.f5.com/manage/s/article/K000135931.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting Global WAF Signature Blocking Regression. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 6:40 PM UTC • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

Legacy Incident Archive

45 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

July 2026
F5 Distributed Cloud - Service Degradation - Cosmetic error in Routed DDoS service - INC-20260716-485
Source not attested
Last archived state: resolved
View archived record details
monitoring
The F5 Distributed Cloud team has resolved the previously identified accessibility issue affecting the Routed DDoS functions in the XC Console. The XC Console Routed DDoS functions have been fully restored, and the issue is now under monitoring. Core Routed DDoS services remain operational, and there has been no impact to traffic processing or protection capabilities throughout the incident. Our teams will continue monitoring the environment to ensure continued stability before closing the ...
monitoring
The F5 Distributed Cloud team has addressed the previously identified accessibility issue related to the "Routed DDoS" tile in the Distributed Cloud Console. Our teams are closely monitoring the situation to ensure stability. We would like to reassure our customers that there has been no traffic impact, and the functionality of the Routed DDoS service remains unaffected. All operations and protections associated with the service continue to function normally. For any additional concerns or ...
investigating
The F5 Distributed Cloud team has identified an accessibility issue that some customers have experienced with the "Routed DDoS" tile in the Distributed Cloud Console. Our teams are working diligently on corrective measures to restore full accessibility. Please be rest assured that this issue does not impact the functionality of the Routed DDoS service itself— operations and protections associated with the service remain fully intact. We appreciate your patience and understanding as we wor...
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting routed DDOS tile . We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact a...
F5 Distributed Cloud - Service Degradation - Error while creating support ticket via Distributed Cloud Console - INC-20260715-484
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The F5 Distributed Cloud team is pleased to inform you that the issue preventing customers from submitting support tickets through the Distributed Cloud Console has been resolved. The console is now fully operational for ticket submissions. We will continue to proactively monitor the situation to ensure the stability of our services. Should you encounter any further issues or have any concerns, please do not hesitate to reach out to us via your established channels.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting support ticket creation in the Distributed Cloud console. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We ha...
F5 Distributed Cloud - Service Degradation - Metrics visualization issue - INC-20260708-482
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The F5 Distributed Cloud support team has applied the fix and the display of metrics within the customer dashboard and CE´s are recovering. We will keep you informed as updates become available. Thank you for your understanding and patience as we work to address this issue.
investigating
The F5 Distributed Cloud support team has identified an issue affecting the display of metrics within the customer dashboard and CE´s showing as down. This is a visual-only anomaly and does not impact traffic processing, core functionalities, or data log generation. Our team is actively working to resolve the issue at the earliest. We will keep you informed with updates as progress is made. Thank you for your understanding and patience as we work to address this issue.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting metrics missing on the Distributed Cloud dashboards. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have id...
F5 Distributed Cloud - Service Degradation - DNS - INC-20260706-481
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The issue affecting DNS visualization status has been resolved, and all services are now operating normally. Our teams have verified that the system is stable and will continue to monitor DNS services to ensure reliable and consistent performance. We appreciate your patience and understanding throughout this period. If you have any questions or require further assistance, please feel free to contact our support team. Contact information - Email support: support@cloud.f5.com - Phone support...
monitoring
The issue affecting the DNS visualisation status has been resolved, and services are operating normally. Our teams have confirmed system stability, and we will continue to closely monitor DNS to ensure reliability and consistent performance. Thank you for your patience while we worked to restore normal operation. If you have any questions or need assistance, please contact our support team. Contact information - Email support: support@cloud.f5.com - Phone support: For region-specific conta...
monitoring
The issue that caused delays in DNS visualization status updates has been resolved, and DNS services are operating normally. Our teams have verified stability and will continue monitoring DNS closely to ensure ongoing reliability and consistent performance. Thank you for your patience while we worked to restore normal service. If you have any questions or need assistance, please contact our support team. Contact information - Email support: support@cloud.f5.com - Phone support: For region-...
monitoring
The issue affecting the DNS visualisation status has been resolved, and services are operating normally. Our teams have confirmed system stability, and we will continue to closely monitor DNS to ensure reliability and consistent performance. Thank you for your patience while we worked to restore normal operation. If you have any questions or need assistance, please contact our support team. Contact information - Email support: support@cloud.f5.com - Phone support: For region-specific conta...
monitoring
The issue that caused a delay in DNS visualization status updates has been resolved, and services are operating normally. Our teams have confirmed system stability, and we will continue to closely monitor DNS to ensure ongoing stability and consistent performance. Thank you for your patience while we worked to restore normal operation. If you have any questions or need assistance, please contact our support team. Contact information - Email support: support@cloud.f5.com - Phone support: Fo...
monitoring
The issue affecting DNS visualization status delay, has been identified and resolved, and all services are operating normally. Our teams have validated system stability and will continue to monitor to ensure consistent performance. Thank you for your patience while we worked to resolve this issue. If you have any questions or concerns, please feel free to reach out to our support team. Contact information - Email support: support@cloud.f5.com - Phone support: For region-specific contact det...
investigating
F5 Distributed Cloud is currently investigating an issue affecting the DNS visualization status. We have confirmed that this is a cosmetic display issue only and that there is no impact to production traffic or DNS functionality. DNS propagation is working as expected, and the requested changes have been successfully propagated. However, the visualization currently continues to display the status as "In Progress", despite the propagation having completed successfully. Our engineering teams ar...
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 07/06/2026, 1...
F5 Distributed Cloud - Service Degradation - Global Log Receiver (GLR) - INC-20260701-480
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The F5 Distributed Cloud team has identified and mitigated the issue that was impacting Global Logs Receiver. Please note that all other Distributed Cloud Console services remain fully operational We will continue to monitor the platform to ensure ongoing service stability. If you have any questions or concerns, please contact us at support@cloud.f5.com.
monitoring
The issue has been identified and EU GLR log processing lag has been restored to normal levels. Our engineering teams are continuing to monitor closely to ensure the service returns to and remains at normal operating levels. We will provide additional updates as needed
investigating
The F5 Distributed Cloud is currently investigating a degradation affecting Global Log Receiver (GLR) in the EU region. Our engineering teams are actively working to identify the root cause. We are closely monitoring the environment to ensure continued platform stability and will provide additional updates as more information becomes available. Please note that there is no traffic interruption and all core Distributed Cloud Console services remain fully operational. We will share further up...
June 2026
F5 Distributed Cloud - Service Interruption - Intermittent Latency spikes and timeouts reported in India region- INC-20260626-479
minor Source not attested
Last archived state: resolved
View archived record details
investigating
F5 has received reports from customers in the India region about connectivity issues, including increased latency and request timeouts when accessing applications.We are actively monitoring the situation and will continue to provide updates as and when additional information becomes available.
investigating
This advisory is to inform you that we are currently investigating reports of latency and intermittent timeouts with specific service provider. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential...
F5 Distributed Cloud - Service Degradation - Global Log Receiver (GLR) - INC-20260624-478
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
We would like to provide a further update on the current service situation. All services have fully recovered and are operating normally. Platform stability has been restored, and access logs along with GLR processing are back to expected levels.There is no ongoing impact to customers. Our teams will continue monitoring the environment closely to ensure continuous stability. Thank you for your patience and support throughout this event.
monitoring
We would like to provide a further update on the current service situation. All services have fully recovered and are operating normally. Access logs and GLR processing have returned to expected levels across the platform. There is no ongoing impact to customers, and the platform remains stable. Our teams will continue to closely monitor the environment to ensure ongoing stability. Thank you for your patience, understanding, and support throughout this event.
identified
We would like to provide a further update on the current service situation. The overall service status remains unchanged. Platform services continue to operate within expected parameters, with access logs and GLR processing remaining at normal operating levels. Our teams remain actively engaged in monitoring the environment to ensure continued service stability and will maintain close observation of the platform as recovery activities continue. We sincerely appreciate your continued patien...
identified
We would like to provide a further update on the current service situation. Recovery efforts have continued to progress, and we are pleased to report that platform services are now operating within expected parameters. Access logs and GLR processing have now returned to normal operating levels. Our teams remain actively engaged in monitoring the environment to ensure continued service stability and will continue to closely observe the platform as recovery activities progress. We sincerely ...
identified
We would like to share a further update on the current service situation. Recovery efforts continue to progress, and our teams remain fully engaged in restoring complete service stability while maintaining close oversight of overall system health. We are pleased to report continued improvements across the platform. In addition, the previously observed access log lag has now been fully resolved. While overall system performance has improved, GLR is still experiencing some residual processing...
identified
We would like to provide an additional update regarding the current service conditions. Progress on recovery remains ongoing, and our teams continue to work diligently to restore all impacted services while maintaining close oversight of overall system health. At this time, we are still within the recovery phase as these activities proceed. Although the majority of services are functioning normally, some customers may continue to encounter delays in the processing and availability of access ...
identified
We would like to share a further update on the current service situation. Progress on recovery remains ongoing, and our teams continue to work diligently to restore all impacted services while maintaining close oversight of overall system health. At this time, we are still within the recovery phase as these activities proceed. Although the majority of services are functioning normally, some customers may continue to encounter delays in the processing and availability of access logs and GLR d...
identified
We would like to provide an additional update regarding the current service conditions. Recovery activities continue to advance steadily, and our teams remain fully engaged in restoring the affected services while closely monitoring overall platform stability. While services are largely operating as expected, some customers may continue to experience delays in the availability of access logs and GLR data as recovery efforts progress. We will share further updates as additional information b...
identified
We would like to provide a further update regarding the ongoing service conditions. Recovery efforts continue to make steady progress, and we remain actively engaged in restoring the affected services while closely monitoring overall service stability. Services continue to operate as usual; however, customers may experience delays in the delivery of access logs and GLR data while recovery activities remain underway. We will continue to provide updates as more information becomes available....
identified
We would like to provide a further update regarding the ongoing service conditions. Mitigation and recovery efforts are progressing, and we continue to actively monitor the environment to ensure service stability. Services continue to operate as usual, but there may be delays in the delivery of access logs. We will continue to provide updates as more information becomes available. Thank you for your patience and understanding.
identified
We would like to provide an update regarding the current service conditions. We continue to actively collaborate with our service provider and are closely monitoring the situation while advancing mitigation efforts to stabilize the affected services. While some services may still experience delays, we are working diligently to minimize the impact and restore consistent operations as quickly as possible. Further updates will be shared as more information becomes available. Thank you for y...
identified
We would like to provide another update regarding current service conditions. We remain actively engaged with our service provider and are continuing to monitor the situation closely while advancing mitigation efforts to improve stability across the affected services. Some services may still experience delays, and we are working to reduce impact and return to consistent operation as quickly as possible. We will share further updates as additional information becomes available. Thank you fo...
identified
We would like to share a further update regarding current service conditions. We remain actively engaged with our service provider and continue to monitor the situation closely while progressing mitigation efforts to support stability across the affected services. Some services may still experience delays, and we are working to minimize impact and restore consistent operation as quickly as possible. We will provide additional updates as more information becomes available. Thank you for you...
identified
We would like to provide an update regarding current service conditions. We remain actively engaged with our service provider and are continuing mitigation efforts to address service stability across all affected services. While some services may still experience delays, we are working diligently to minimize impact and ensure consistent operation. We will continue to share updates as new information becomes available. Thank you for your patience and understanding as we work to restore full...
identified
We would like to provide an update regarding current service conditions. Due to an ongoing heatwave in Europe, our service provider’s data center is experiencing cooling constraints. This has led to capacity limitations at the affected site. While traffic has successfully rerouted to the nearest Regional Edge, certain services and features are currently impacted. At this time, the following services and features may be impacted: - GLR services in Europe – currently unable to send logs ...
identified
We have confirmed the situation has worsened at our service provider, and as a result GLR services are currently unavailable. We are working closely with the provider to restore service as quickly as possible, while also exploring additional mitigation options to minimize impact to your services.We will provide additional updates as needed. Thank you for your patience and understanding.
identified
We are currently monitoring an incident affecting one of our service providers. We have implemented mitigations to reduce or prevent customer impact; however, if conditions worsen, customers may experience a loss of Global Log Receiver (GLR) services. Our teams are actively engaged and will continue to monitor closely. We will provide additional updates as needed. Thank you for your understanding.
F5 Distributed Cloud - Service Degradation - Issue creating and modifying endpoint configurations - INC-20260623-476
major Source not attested
Last archived state: resolved
View archived record details
monitoring
Our engineering teams have recovered the ability to perform changes in XC components and dashboard loading. Services are now operational and our engineering teams are closely monitoring the environment to ensure ongoing stability. We appreciate your understanding and will continue to provide additional updates as needed.
investigating
Our engineering teams remain actively engaged in investigating the issue impacting the ability to perform changes in XC components and dashboard loading. Please note that all other services remain fully operational and existing configurations are not impacted. We will continue to provide updates as recovery efforts progress and more information becomes available. We appreciate your patience and understanding.
investigating
Our engineering teams remain actively engaged in investigating the issue. Please note that all other services remain fully operational and existing configurations are not impacted. We will continue to provide updates as recovery efforts progress and more information becomes available. We appreciate your patience and understanding.
investigating
The F5 Distributed Cloud support team has identified an issue where customers might experience delays in config propagation when creating a new endpoint or modifying an existing one. Please note that all other services remain fully operational and existing configurations are not impacted. Our teams are actively investigating the issue and we will share further updates as more information becomes available. Thank you for your patience and understanding.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting one or more services. We will provide more details as they become available. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation...
Incident Advisory: INC-20260617-475
Source not attested
Last archived state: resolved
View archived record details
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting one or more services in Paris. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential servi...
F5 Distributed Cloud - Service Degradation - CDN Distributions - INC-20260616-474
major Source not attested
Last archived state: resolved
View archived record details
monitoring
The F5 CDN service remains stable and operational, and traffic processing continues to function as expected. Our engineering teams are closely monitoring the environment to ensure ongoing stability. We appreciate your understanding and will provide additional updates as needed.
monitoring
The F5 CDN service has been fully restored, and traffic processing remains operational. Our engineering teams are actively monitoring the environment to ensure continued stability. We appreciate your patience and will share further updates as necessary.
monitoring
The F5 CDN issue for existing and newly created CDN distributions has been restored, and the CDN Services are now operating normally. Our engineering teams have completed recovery activities and are actively monitoring the environment to ensure continued stability. Existing CDN services and traffic processing remain fully operational. We will continue to monitor the situation closely and provide further updates as necessary.
identified
The F5 CDN Dashboard and Purge services have been successfully restored and are functioning normally. Restoration activities for CDN distribution provisioning remain in progress, and our engineering teams continue to actively monitor the environment to ensure service stability. Existing CDN services remain operational, and traffic processing continues to be unaffected. We will provide further updates as restoration efforts continue.
investigating
As part of our ongoing efforts to resolve the issue affecting CDN distributions that are becoming stuck in a pending state, our engineering teams will be performing a restart of the CDN service, existing and newly created CDN distributions to become stuck in a pending state during this period and expected failures of Dashboard population and Purge config operation services. Traffic processing is not expected to be impacted. We are closely monitoring the environment throughout the maintenance ...
investigating
Our engineering teams remain actively engaged in investigating the issue affecting CDN distributions that are becoming stuck in a pending state. At this time, there are no changes to the scope or impact of the issue. Existing CDN services continue to operate normally, and traffic processing remains unaffected. The team is continuing its analysis and working toward identifying the cause and implementing a resolution. We appreciate your continued patience and will provide further updates as add...
investigating
Our engineering teams are actively engaged and continue to work toward identifying the potential cause and implementing a resolution. Existing CDN services remain operational, and traffic processing is not impacted. We will continue to provide regular updates as our investigation progresses.
investigating
F5 Distributed Cloud team is aware of an issue causing both existing and newly created CDN distributions to become stuck in a pending state. Existing CDN services remain operational, and traffic processing is not impacted. Our engineering teams are actively investigating the issue and working to restore normal functionality as quickly as possible. We will provide further updates as additional information becomes available. Thank you for your patience and understanding.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting F5 CDN distribution. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact...
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