F5 Distributed Cloud - Service Degradation - Brief Spike in 5xx Responses in Querétaro, Mexico - INC-20260929-518
View the provider incident record →Current answer
F5 Cloud experienced a minor incident: F5 Distributed Cloud - Service Degradation - Brief Spike in 5xx Responses in Querétaro, Mexico - INC-20260929-518. ServiceAlert observed recovery on Sep 29, 2026.
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Incident Lifecycle
Affected Components
Querétaro, Mexico
Incident Timeline
Identified
The F5 Distributed Cloud team would like to inform you that the service provider issue in Querétaro, Mexico region is being actively investigated. There is no impact to customer traffic. We will share further updates as more information becomes available.
Thank you for your understanding.
Thank you for your understanding.
Sep 29, 2026 at 9:04 AM UTC
Monitoring
The F5 Distributed Cloud team would like to inform you that we had noticed a brief spike in 5xx responses in Querétaro, Mexico and it has subsequently recovered. Please note that our services remain stable, and we will continue to monitor the environment to ensure reliability and stability.
If you have any questions or need assistance, please contact our Support team:
- Email support: support@cloud.f5.com
- Phone support: For region-specific contact details, please visit:
https://my.f5.com/manage/s/article/K000135931
Thank you for your patience and understanding.
Sincerely,
F5 Distributed Cloud
If you have any questions or need assistance, please contact our Support team:
- Email support: support@cloud.f5.com
- Phone support: For region-specific contact details, please visit:
https://my.f5.com/manage/s/article/K000135931
Thank you for your patience and understanding.
Sincerely,
F5 Distributed Cloud
Sep 29, 2026 at 8:29 AM UTC
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