EXACT Outage History
Uptime record, past incidents, and downtime history for EXACT.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| June 2026 | 74.1% | 27 | 7 |
| May 2026 | 100% | 31 | 0 |
| April 2026 | 86.7% | 30 | 4 |
| March 2026 | 66.7% | 3 | 1 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Mar 29
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
Pearl AI - Failing to Load
Started: Jun 18, 9:35 AM
investigating
We are currently seeing an issue regarding the Pearl AI (Second Opinion) system that integrates with EXACT. We are working with Pearl AI to resolve this issue swiftly. Please monitor this page for updates.
Jun 18, 9:35 AM
April 2026
Live Chat and EXACT Assist down
Started: Apr 14, 12:07 PM
investigating
We are currently aware of an issue causing our Live Chat and EXACT Assist system to be unresponsive. Our team is working closely with third-party providers to resolve this as quickly as possible. We apologise for any inconvenience and will provide updates as soon as more information becomes available.
Apr 14, 12:07 PM
Degraded Performance in Onine Booking and Patient Portal
Started: Apr 7, 8:55 AM
identified
We have observed an issue affecting the performance of Online Booking and the Patient Portal for EXACT users. Our development team is currently implementing potential fixes.
Apr 7, 8:55 AM
Issues Effecting Patient Portal
Started: Apr 2, 1:16 PM
investigating
We are currently experiancing an issue effecting portal forms on exact. The issue presents as either patients not recieveing the text with the MFA code to log in, or that when thye do fill forms out they are not visable in EXACT.
Our development team are currently Investigating this issue.
Apr 2, 1:16 PM
March 2026
Online Booking outage
Started: Mar 31, 10:27 PM
investigating
We are currently investigating an issue impacting Exact Online Booking and the Patient Portal. Our development team are investigating and we will keep you updated.
Mar 31, 10:27 PM