EXACT

Issue with Online Booking

Critical Impact Resolved Duration: 23h 10m September 16, 2026

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Current answer

EXACT experienced a critical incident: Issue with Online Booking. ServiceAlert observed recovery on Sep 17, 2026.

Official EXACT status page Current EXACT status ServiceAlert observed status change: Sep 17, 2026 at 10:45 PM UTC

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Investigating

Affected Components

Online Booking

Investigating

We are aware of Online Booking 2FA confirmation codes not being received by patients via email or SMS, and are actively investigating.

Sep 16, 2026 at 11:34 PM UTC

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