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DrFirst Outage History

Daily provider-status observations and published incident history for DrFirst.

Operational

DrFirst is operational. Verified . Official provider source.

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Building verified history 21 of 24 verified daily observations collected. A percentage will appear after the minimum coverage threshold is met.

90-Day Trend

Jul 3Sep 30

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Recorded Daily Status (Last 91 Days)

Jul 2 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
PDMP Third-Party Incident
minor Observed active window 5h 58m

View incident details and source

Started:

PDMP
investigating
Customers may experience issues accessing Patient Searches via PDMP reports.. We are working with our partner and will keep this page updated.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Customers may experience issues accessing Patient Searches via PDMP reports.. We are working with our partner and will keep this page updated.
PDMP Third-Party Incident
minor Observed active window 2h 25m

View incident details and source

Started:

PDMP
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
Customers may experience issues accessing Patient Searches via PDMP reports.. We are working with our partner and will keep this page updated.

Legacy Incident Archive

33 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

April 2026
Intermittent Performance Issues with Prescription Routing (Gadget)
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Some customers may experience intermittent performance issues with Prescription Routing (Gadget) at this time. Our engineers are aware and working to resolve this as soon as possible.
Intermittent Performance Issues with E-Prescribing Desktop (Rcopia Update Region 1,2,3 )
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Some customers may experience intermittent performance issues with E-Prescribing Desktop (Rcopia Update) at this time. Our engineers are aware and working to resolve this as soon as possible.
Prescription Processing Delays — Third Party Vendor Performance Degradation
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating reports of prescription processing delays impacting some users. We are working with a third party pharmacy vendor to coordinate a resolution. We will provide an update as soon as more information is available.
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