DrFirst

PDMP Third-Party Incident

Minor Impact Resolved Duration: 5h 58m August 28, 2026

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Current answer

DrFirst experienced a minor incident: PDMP Third-Party Incident. ServiceAlert observed recovery on Aug 28, 2026.

Official DrFirst status page Current DrFirst status ServiceAlert observed status change: Aug 28, 2026 at 9:20 PM UTC

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Investigating Investigating Investigating Monitoring Investigating

Affected Components

PDMP

Investigating

Customers may experience issues accessing Patient Searches via PDMP reports.. We are working with our partner and will keep this page updated.

Aug 28, 2026 at 8:12 PM UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Aug 28, 2026 at 5:33 PM UTC

Investigating

We are continuing to investigate this issue.

Aug 28, 2026 at 5:32 PM UTC

Investigating

We are continuing to investigate this issue.

Aug 28, 2026 at 3:50 PM UTC

Investigating

Customers may experience issues accessing Patient Searches via PDMP reports.. We are working with our partner and will keep this page updated.

Aug 28, 2026 at 3:21 PM UTC

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