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PDMP Third-Party Incident

Minor Impact Resolved Duration: 2h 25m August 27, 2026
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Current answer

DrFirst experienced a minor incident: PDMP Third-Party Incident. ServiceAlert observed recovery on Aug 27, 2026.

Official DrFirst status page Current DrFirst status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Identified
Affected Components
PDMP

Incident Timeline

Identified
The issue has been identified and a fix is being implemented.
Aug 27, 2026 at 9:13 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 27, 2026 at 8:46 PM UTC
Investigating
Customers may experience issues accessing Patient Searches via PDMP reports.. We are working with our partner and will keep this page updated.
Aug 27, 2026 at 7:49 PM UTC
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