Currencycloud Outage History
Uptime record, past incidents, and downtime history for Currencycloud.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 0% | 12 | 12 |
| April 2026 | 63.3% | 30 | 11 |
| March 2026 | 50% | 4 | 2 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 46 Days)
Mar 28
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Platform Maintenance
Started: May 10, 3:49 AM
monitoring
The planned platform maintenance has been extended.
May 10, 3:49 AM
Local EUR Payment Status
Started: May 8, 10:57 AM
monitoring
The issue affecting status updates for local EUR payments has been corrected.
Payment statuses are updating correctly; however, due to earlier processing volumes, it may take a few hours for all outstanding payments to fully reflect their final status.
Payments have continued to process and settle as expected throughout. We will continue to monitor closely until all status updates are fully reconciled.
May 8, 11:35 AM
investigating
We are currently experiencing an issue affecting the status updates for local EUR payments.
While the displayed status may not reflect the latest state, payments themselves are processing as expected with no impact to settlement.
Our teams are actively working to restore correct status reporting. We will provide a further update once the issue is resolved.
May 8, 10:57 AM
Service Update – Customer Support Availability
Started: May 8, 9:41 AM
investigating
We are currently experiencing an issue affecting our phone support service, which may make it difficult for customers to reach us by telephone.
Our teams are actively working to restore full phone support as quickly as possible. In the meantime, customers are encouraged to contact us via alternative channels, including email and in‑app support, where services remain available.
Further updates will be provided as more information becomes available.
May 8, 9:41 AM
Intermittent Two‑Factor Authentication Issues
Started: May 7, 11:16 AM
investigating
We are currently aware that some customers may experience intermittent issues when using Authy for two‑factor authentication (2FA), which may affect the ability to log in.
While we investigate this, customers experiencing issues are advised to temporarily use SMS‑based verification where available as an alternative method.
Our teams are monitoring the situation closely and we will provide further updates as more information becomes available. We apologise for any inconvenience caused an...
May 7, 11:16 AM
Erste Payment Status Updates
Started: May 4, 4:05 PM
investigating
This incident has been resolved.
May 5, 11:16 AM
investigating
We are currently investigating an issue affecting the status updates for some Erste payments. Payments are processing as expected, however status confirmations may temporarily appear delayed due to pending acknowledgements from our Erste network partner. This may cause some payments to display as incomplete even though they are being processed normally.
We are working closely with the network partner to receive the outstanding acknowledgements and update payment statuses accordingly. No acti...
May 4, 4:05 PM
April 2026
Virtual account creation service degraded
Started: Apr 28, 7:32 AM
investigating
We are working with our Banking Partner to resolve this issue and will update once the issue has been resolved.
Apr 28, 10:13 AM
investigating
We are currently investigating an issue affecting the functionality to create CAD virtual accounts.
Apr 28, 7:32 AM
Investigating – RON Local Payment Status Updates
Started: Apr 7, 3:53 PM
investigating
We are currently investigating an issue affecting the status updates for some RON local payments.
Payments are processing as expected, however status confirmations may temporarily appear delayed due to pending acknowledgements from our RON network partner. This may cause some payments to display as incomplete even though they are being processed normally.
We are working closely with the network partner to receive the outstanding acknowledgements and update payment statuses accordingly. No a...
Apr 7, 3:53 PM
Issues accessing API and Direct
Started: Apr 2, 12:29 PM
investigating
We are currently investigating an issue affecting API traffic to api.currencycloud.com, which may cause service disruption, authentication issues, or failed requests for some customers.
Our teams are actively investigating the issue and working to restore normal service as quickly as possible.
Thank you for your patience, and we apologise for any inconvenience caused.
Apr 2, 12:32 PM
investigating
We are experiencing a system issue that is impacting direct.currencycloud.com and api.currencycloud.com
Apr 2, 12:29 PM
March 2026
Degraded Performance – Local DKK Payments
Started: Mar 31, 5:37 PM
investigating
We are currently investigating an issue affecting a subset of DKK payments. Customers may experience delays in processing due to an issue with one of our network partners.
Our team is actively working with the partner to resolve the issue as quickly as possible.
We will provide further updates as soon as more information becomes available.
Mar 31, 5:37 PM