Current answer
Currencycloud experienced a minor incident: Webhook Notification Delays. ServiceAlert observed recovery on Sep 8, 2026.
Official Currencycloud status page Current Currencycloud status
ServiceAlert observed status change:
Looking for an update now? Check the current status, or follow Currencycloud for future changes.
Incident Lifecycle
Affected Components
API
Incident Timeline
Monitoring
Webhook notifications continue to be processed and delivered, although some clients may still experience delays while recovery activities remain in progress.
Engineering has deployed an additional change designed to reduce database load and improve processing throughput. This update is currently being rolled out and early indicators show backlog volumes continuing to reduce. In parallel, a further corrective change addressing the underlying cause has been identified and is undergoing final r...
Engineering has deployed an additional change designed to reduce database load and improve processing throughput. This update is currently being rolled out and early indicators show backlog volumes continuing to reduce. In parallel, a further corrective change addressing the underlying cause has been identified and is undergoing final r...
Sep 8, 2026 at 3:21 PM UTC
Identified
We have identified the cause of delays affecting webhook notification delivery and are implementing a phased remediation plan.
Our immediate priority is to restore normal processing rates and reduce the backlog of delayed notifications. In parallel, Engineering is implementing a corrective change to address the underlying issue and prevent recurrence.
Clients may experience delays in receiving webhook notifications while recovery activities are ongoing. We are actively monitoring progress a...
Our immediate priority is to restore normal processing rates and reduce the backlog of delayed notifications. In parallel, Engineering is implementing a corrective change to address the underlying issue and prevent recurrence.
Clients may experience delays in receiving webhook notifications while recovery activities are ongoing. We are actively monitoring progress a...
Sep 8, 2026 at 2:15 PM UTC
Investigating
We are currently investigating delays affecting the delivery of webhook notifications.
Our teams are actively reviewing the issue and working to restore normal service.
We will provide further updates as more information becomes available.
No client action is required at this time.
Our teams are actively reviewing the issue and working to restore normal service.
We will provide further updates as more information becomes available.
No client action is required at this time.
Sep 8, 2026 at 1:51 PM UTC
Was your business affected by this Currencycloud outage?
Follow Currencycloud and route available status alerts to email or a team channel.