New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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Coveo Cloud Outage History

Uptime record, past incidents, and downtime history for Coveo Cloud.

Checking current status...
44.7% uptime over 47 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 13

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 53.8% 13 6
April 2026 46.7% 30 16
March 2026 0% 4 4

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 47 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
[US] Document Log Visibility Issues

Started: May 8, 11:39 AM

monitoring
Historical data was fully reprocessed, Document Logs are now available as normal. The team is continuing to monitor the service closely.
May 8, 7:03 PM
identified
We've identified the root cause and our team is working towards processing historical data.
May 8, 2:56 PM
identified
We're investigating an issue affecting the visibility of Document Logs in the US region. Some Document Logs may currently be unavailable as a result of an outage from one of our infrastructure providers. Our team is investigating potential mitigation actions and will post regular updates until solved. If you need help or to get in touch with us, please visit our <a href="https://support.coveo.com/">Help Portal</a>
May 8, 11:39 AM
April 2026
[US] ML Model Building Issue
minor

Started: Apr 29, 3:01 PM

monitoring
A fix has been implemented and we will continue monitoring the results. Thank you for your patience.
Apr 29, 4:31 PM
identified
We've identified an issue delaying ML model builds in the US region. Existing models refresh may fall behind schedule. Our team is investigating and will post regular updates until solved. ML Serving remains unaffected. If you need help or to get in touch with us, please visit our <a href="https://support.coveo.com/">Help Portal</a>
Apr 29, 3:01 PM