New Multi-region uptime checks and custom-domain status pages

EU (FRA) Swimlane – Learner Home Latency

Minor Impact Resolved Duration: 4h 32m October 1, 2026
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Current answer

Cornerstone OnDemand experienced a minor incident: EU (FRA) Swimlane – Learner Home Latency. ServiceAlert observed recovery on Oct 1, 2026.

Official Cornerstone OnDemand status page Current Cornerstone OnDemand status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Monitoring
Affected Components
Response Time

Incident Timeline

Monitoring
The latency issue with the EU (FRA) swimlane has been resolved. The Learner Home and other pages within the application should now be accessible. We are currently monitoring the environments to ensure continued stability.
Oct 1, 2026 at 4:38 PM UTC
Investigating
We are continuing to investigate this issue. Thank you for your continued patience.
Oct 1, 2026 at 3:40 PM UTC
Investigating
The EU (FRA) swimlane is currently experiencing latency issues affecting Learner Home. Clients with portals hosted in this swimlane may experience delays when accessing Learner Home and certain pages within the application.

This issue is our top priority, and our Engineering teams are actively working to identify the root cause and restore normal performance as soon as possible.

We will continue to monitor the situation and provide additional updates as they become available. Please check back periodically for the latest information.
Oct 1, 2026 at 1:47 PM UTC
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