Current answer
Cornerstone OnDemand experienced a major incident: Latency on Reporting 2.0 - UK SL2 swimlane. ServiceAlert observed recovery on Oct 6, 2026.
Official Cornerstone OnDemand status page Current Cornerstone OnDemand status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Reporting 2.0
Incident Timeline
Monitoring
Engineering has implemented an additional solution. Reporting functionality has returned to normal operations following the change. We will keep the status of this issue in Monitoring for a couple of hours to ensure there isn't a reoccurrence.
Oct 6, 2026 at 4:30 PM UTC
Investigating
It appears the issue has resurfaced, and CSOD technical teams are working to resolve it with top priority. More information will be shared as it becomes available.
Oct 6, 2026 at 2:44 PM UTC
Monitoring
We have implemented a fix, and the latency has been resolved. We are closely monitoring the environment to ensure performance remains stable and the issue does not recur.
Oct 6, 2026 at 1:47 PM UTC
Investigating
The UK SL2 swim lane is experiencing latency issues around Reporting 2.0. Clients with portals in this swim lane may experience delays or issues accessing Analytics reports in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Oct 6, 2026 at 1:13 PM UTC
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